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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

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Old Oct 1, 2017, 9:49 pm
  #976  
 
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,105
Did an SDC via the app and it prompted me to enter full credit card info for the $75 fee. Sort of annoying. Seems to me the app knows my credit card info for other purchases, so why doesn't it remember for SDC?
paule123 is offline  
Old Oct 7, 2017, 8:52 am
  #977  
 
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
iOS update

Version 2.1.26

anybody know what the “bug fixes” are?
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Old Oct 7, 2017, 2:13 pm
  #978  
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
Not sure if I’ve seen it mentioned here, or if it’s even new, but You can use ApplePay to pay for tickets now bought through the app. Used the other payment methods link the other day to see if they might have by chance, allowed ETC use, and saw that option.
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Old Oct 7, 2017, 6:50 pm
  #979  
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Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
When will they get rid of the ridiculous pop-up "United data services are currently unavailable"?!?! Just put it in red text on the screen. Pop-ups are absurd and should NEVER be used in an application, period. You can't do anything else until you click OK.

This has been reported so many times and would be one of the easiest bugs to fix.

-RM
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Old Oct 7, 2017, 9:58 pm
  #980  
 
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,105
Did an SDC through the app last week - was prompted to enter my full credit card information to pay the $75 fee. My CC info is already stored in my profile and I can buy revenue tickets in the app without typing that info - why is the SDC process asking me to input all that info again?
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Old Oct 7, 2017, 10:08 pm
  #981  
 
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
Single digit seat numbers now have a leading zero, e.g., 3A is now 03A.
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Old Oct 8, 2017, 1:00 pm
  #982  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Originally Posted by radiowell
Single digit seat numbers now have a leading zero, e.g., 3A is now 03A.
Same on Android app.
physioprof is offline  
Old Oct 27, 2017, 12:16 am
  #983  
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Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
Ability to change reservation on iOS app now

Some can be done in the app, but others take you to the desktop version rather than allowing it from the iOS.
zrs70 is offline  
Old Oct 27, 2017, 12:24 am
  #984  
 
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
Programs: Platinum
Posts: 1,687
New updates. Ability to change reservations. MP card, Club card now available in Apple Wallet.

I wonder if the LH lounge dragon will accept them as proof of *Gold, or will we still need a physical card?
frankmu is offline  
Old Oct 27, 2017, 2:02 am
  #985  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Originally Posted by frankmu
New updates. Ability to change reservations. MP card, Club card now available in Apple Wallet.

I wonder if the LH lounge dragon will accept them as proof of *Gold, or will we still need a physical card?
I couldn’t change any reservations. Each of them just redirected me to the desktop site. Still handy, but...
villox is offline  
Old Oct 27, 2017, 2:44 am
  #986  
 
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
Programs: Platinum
Posts: 1,687
Originally Posted by villox
I couldn’t change any reservations. Each of them just redirected me to the desktop site. Still handy, but...
I noticed that after I posted the comment
frankmu is offline  
Old Oct 27, 2017, 6:39 am
  #987  
 
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
There is no *G logo on the Wallet card.
gusd is offline  
Old Oct 27, 2017, 7:14 am
  #988  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Originally Posted by gusd
There is no *G logo on the Wallet card.
Yup and I wonder how many reports there will be of folks being denied lounge entry at partner lounges because of that
goalie is offline  
Old Oct 27, 2017, 7:23 pm
  #989  
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
Originally Posted by goalie
Yup and I wonder how many reports there will be of folks being denied lounge entry at partner lounges because of that
not sure how much the logo matters. While certainly a visual cue, and nice to see, lounges scan folks in because that’s how they record the entry and can get paid. Typically, it’s with a BP and I haven’t needed a card - I don’t think I’ve been asked at a UA or partner lounge in several years. Even if you did need it, it probably depends what info. Is actually in the bar code. It may just transmit the carrier and FF#, and match the status in the system to grant you entry. Not sure if that’s how it works, but certainly could make sense to be able to tell in real time (so that if you lost status, for example, it would know not to let you in, even if the card displays a status). If it’s supposed to be encoded in the barcode, it could still be, even if the logo isn’t displaying properly.

Ill be at an MLL next weekend, though I doubt I’ll test there - while it was typical for MLL to always requests card for me when in Y in, maybe 2012 or so, it’s been years - a BP is all that’s been needed for the last few years - at least IME.
emcampbe is offline  
Old Oct 28, 2017, 7:58 am
  #990  
 
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,272
After yesterday’s update, the app now freezes up if I try to view my MP card...
sannmann is online now  


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