United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Apr 3, 2018, 8:04 pm
#1021
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Apr 11, 2018, 6:07 am
#1022
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Just curious if anyone was seeing reservations drop off the United app? I checked this morning for a flight on Thursday and saw that the two of the three upcoming reservations were not showing on the app. United.com does display them though. I did close the app a few times, and try again.
Apr 11, 2018, 8:48 am
#1023
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Anyone else notice that if you have multiple itineraries listed that after tapping on the first itinerary, when you return the itinerary list, the order of the list changes?
I looked at both goalie-parents' itineraries where goalie-dad is listed first but when I tap & view it and then return to the list of itineraries, goalie-mom is now listed first
Note that they are both traveling on the same day and the same route as this was originally a two person itinerary split at check-in on the outbound and fwiw, once I log out and then log-in again, the itineraries show in the correct order
I looked at both goalie-parents' itineraries where goalie-dad is listed first but when I tap & view it and then return to the list of itineraries, goalie-mom is now listed first
Note that they are both traveling on the same day and the same route as this was originally a two person itinerary split at check-in on the outbound and fwiw, once I log out and then log-in again, the itineraries show in the correct order
Apr 11, 2018, 9:10 am
#1024
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Just curious if anyone was seeing reservations drop off the United app? I checked this morning for a flight on Thursday and saw that the two of the three upcoming reservations were not showing on the app. United.com does display them though. I did close the app a few times, and try again.
May 2, 2018, 1:37 pm
#1026
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
May 8, 2018, 2:36 pm
#1030
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
May 11, 2018, 10:35 pm
#1031
Join Date: Dec 2002
Location: SFO
Posts: 3,942
Anybody know why the boarding pass does not refresh to reflect the upgrade?
I had a GPU clear on a TPAC, but it still shows my E+ seat (it's been 6+ hrs since the upgrade cleared).
I've tried everything, quit the app, restart/refresh etc
I had a GPU clear on a TPAC, but it still shows my E+ seat (it's been 6+ hrs since the upgrade cleared).
I've tried everything, quit the app, restart/refresh etc
May 12, 2018, 12:19 am
#1032
Join Date: Dec 2016
Posts: 578
Cool, thanks for the heads up! I had to delete and re-add my pass to Wallet for the changes to show up. This is good to know.
This is also the kind of change that would he good to inform customers of... Perhaps in an itemized list or log. A changelog or something
.
This is also the kind of change that would he good to inform customers of... Perhaps in an itemized list or log. A changelog or something
.
May 12, 2018, 6:16 am
#1033
Join Date: Jan 2015
Location: ZVE/BDL
Programs: UA Silver
Posts: 57
At least they still say "Bug Fixes" and itemize new features instead of a generic weekly "We update the app as often as possible...."
May 13, 2018, 8:57 am
#1034
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Cool, thanks for the heads up! I had to delete and re-add my pass to Wallet for the changes to show up. This is good to know.
This is also the kind of change that would he good to inform customers of... Perhaps in an itemized list or log. A changelog or something.
This is also the kind of change that would he good to inform customers of... Perhaps in an itemized list or log. A changelog or something
.
May 23, 2018, 9:10 pm
#1035
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
Reservations disappearing from UA iOS App
Not sure if anyone else is having this happen, but just checked my UA app on two different iOS devices and 3 of my 5 current reservations were missing. All of them are still showing up on United.com, but just not in the app. Was able to add them back in with the PNR and last name, but this is strange. Not sure what caused those three reservations to disappear all of the sudden...