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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

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Old Oct 28, 2017, 1:42 pm
  #991  
 
Join Date: Jun 2013
Posts: 531
This is for a flight in January...

aradisc is offline  
Old Nov 2, 2017, 8:15 am
  #992  
 
Join Date: Jun 2005
Location: EWR
Programs: Marriott Bonvoy Lifetime Gold (Current Platinum), United Mileage Plus, Avis Preferred
Posts: 850
Anyone have recent experience with the in-flight, wi-fi based entertainment through the app?

We are a family of four flying EWR-TPA this Saturday, with three Kindles and a Samsung phone, planning to use them all to tap the into the in-flight, wi-fi based entertainment through the app.

Any comments or suggestions?

TIA!
JohnneeO is offline  
Old Nov 2, 2017, 9:19 am
  #993  
 
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Originally Posted by JohnneeO
Anyone have recent experience with the in-flight, wi-fi based entertainment through the app?

We are a family of four flying EWR-TPA this Saturday, with three Kindles and a Samsung phone, planning to use them all to tap the into the in-flight, wi-fi based entertainment through the app.

Any comments or suggestions?

TIA!
Just make sure you have the latest version downloaded and you might want a USB hub or battery packs for charging all those devices.

I’m assuming you’re talking about one of the Kindle models that runs Android apps.
getagb is offline  
Old Nov 2, 2017, 10:02 am
  #994  
 
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,295
Originally Posted by JohnneeO
Anyone have recent experience with the in-flight, wi-fi based entertainment through the app?

We are a family of four flying EWR-TPA this Saturday, with three Kindles and a Samsung phone, planning to use them all to tap the into the in-flight, wi-fi based entertainment through the app.

Any comments or suggestions?

TIA!
With kids, I don't count on the IFE systems, wifi or seatback, being functional and always bring predownloaded shows on the tablets.

There is also a thread on the Android app:
https://www.flyertalk.com/forum/unit...solidated.html
Say Vandelay is offline  
Old Nov 5, 2017, 9:02 am
  #995  
 
Join Date: Oct 2009
Programs: All of them, UA-Plat, 1MM*G
Posts: 881
When are seat changes locked out?

Apologies if this has been answered before, but what is the witching hour after which you can no longer use the app to change your seat assignment? Is it:
  1. After you have completed OLCI?
  2. After the gate takes control?
  3. After you have scanned your BP at the gate?
Just asking because on a flight yesterday I thought I had a bank of 3 E+ seats all to myself, but after scanning my BP and while walking onto the plane, I refreshed the app and saw that the other two seats were now assigned to stand-bys (NRSAs, not that it matters). Tried to move my seat to another bank where only one seat was occupied, but app wouldn't permit it.
seenitall is offline  
Old Nov 5, 2017, 9:25 am
  #996  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
Originally Posted by seenitall
Apologies if this has been answered before, but what is the witching hour after which you can no longer use the app to change your seat assignment? Is it:
  1. After you have completed OLCI?
  2. After the gate takes control?
  3. After you have scanned your BP at the gate?
Just asking because on a flight yesterday I thought I had a bank of 3 E+ seats all to myself, but after scanning my BP and while walking onto the plane, I refreshed the app and saw that the other two seats were now assigned to stand-bys (NRSAs, not that it matters). Tried to move my seat to another bank where only one seat was occupied, but app wouldn't permit it.
After the flight goes to gate control.
jsloan is online now  
Old Nov 5, 2017, 10:41 am
  #997  
 
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,911
With the latest update, when I want to see the seat map on flight status on my iPhone SE, the plane is so enlarged that a widebody's A, B and possibly C seats are now beyond the bottom of the screen!
HkCaGu is offline  
Old Nov 5, 2017, 10:51 am
  #998  
 
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Originally Posted by HkCaGu
With the latest update, when I want to see the seat map on flight status on my iPhone SE, the plane is so enlarged that a widebody's A, B and possibly C seats are now beyond the bottom of the screen!
Yeah, I noticed this too on my SE. Seat maps are fine when changing seats, though. I submitted a bug report. Probably an easy fix.
pushmyredbutton is offline  
Old Nov 9, 2017, 8:30 am
  #999  
 
Join Date: May 2011
Posts: 18
I saw the press release and reports above that the late October update brought the ability to change existing reservations in the app. Anyone have success with it? Able to change award flights?
dfny36 is offline  
Old Nov 9, 2017, 9:48 am
  #1000  
 
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Originally Posted by dfny36
I saw the press release and reports above that the late October update brought the ability to change existing reservations in the app. Anyone have success with it? Able to change award flights?
I think all reservations show the “Change flight” button. When you try to change an award flight it opens the change flight page in Safari. I think it only works in-app with some paid flights so far.
getagb is offline  
Old Nov 14, 2017, 5:02 pm
  #1001  
 
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,662
Not able to view reservations or reserve flights: message to update app

My reservations come up in the list but when I try to see one I get a message that I need to update the app. The same thing happens when I try to make a flight reservation.

I have updated the app. I have deleted the app and reinstalled. Happens on both my iPhone (5) and iPad Pro.
manneca is offline  
Old Nov 14, 2017, 6:31 pm
  #1002  
Used to be MBS PremExec
 
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Originally Posted by pushmyredbutton
Yeah, I noticed this too on my SE. Seat maps are fine when changing seats, though. I submitted a bug report. Probably an easy fix.
Same on my iPhone. A week-plus later and still not fixed...Annoying! Now the opposite is true on the iPad app—that used to fill the whole screen, now it’s only about half...It's like they swapped the code between the iPhone and iPad apps.
MBS MillionMiler is offline  
Old Nov 16, 2017, 5:53 pm
  #1003  
 
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
iOS app update

united app update has a United wallet card!
jimdarcy is offline  
Old Nov 26, 2017, 1:34 pm
  #1004  
 
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,928
Is there any way to get the app to just remember my phone number when checking in? It always prompts me for traveler contact information.
Polytonic is offline  
Old Nov 26, 2017, 4:37 pm
  #1005  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by getagb
I think all reservations show the “Change flight” button. When you try to change an award flight it opens the change flight page in Safari. I think it only works in-app with some paid flights so far.
I had my son on an award ticket last night. I used the more options tab on the face plate of the reservation.. you will then be brought to your reservation, then look down for the tab..take another flight..he had many options with a zero dollar change. He is a platinum as well however I booked the ticket from my account. So yes, changing flights on awards do work
Flying Machine is offline  


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