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[Archived] Have a Simple Question About United Airlines/MileagePlus? Ask Here...

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Old Mar 29, 2012, 8:24 pm
  #1906  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by nissan720
Does United still do the whole - Mandatory 12 hour hold for star alliance rewards?
Generally no but there may be some partners which take time to confirm.
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Old Mar 29, 2012, 9:35 pm
  #1907  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Originally Posted by sbm12
Originally Posted by joshwex90
I keep getting the same thing, and the site won't keep me logged in
Originally Posted by mdspadeccom
But I come up in the "MileagePlus Account Update" page. It makes me think that the site wants me to finish or change my profile, yet it is complete!
Sounds like a cookies issue to me.
It's not a cookies 'n cache issue as it's happening to me as well and I reset Safari every time before I quit and Firefox is set to clear everything on quit as well.
goalie is offline  
Old Mar 30, 2012, 12:42 am
  #1908  
 
Join Date: Feb 2012
Posts: 599
Originally Posted by Potreroflyr
Has anyone had success waitlisting for an alternate reward flight post SHARES? I've called twice and the agents say they can no longer do that (I assume they were PMUA agents). Or maybe these two agents just didn't know how to do it?

I was able to call and waitlist for my preferred reward flight time as long as: Same origin/destination, all on United metal.

Now waiting for the waitlist to clear so I can get my preferred flight - hopefully it does
nomii is offline  
Old Mar 30, 2012, 4:26 am
  #1909  
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by goalie
It's not a cookies 'n cache issue as it's happening to me as well and I reset Safari every time before I quit and Firefox is set to clear everything on quit as well.
I think that clearing all the cookies might be part of your problem here.
sbm12 is offline  
Old Mar 30, 2012, 11:33 am
  #1910  
 
Join Date: Apr 2010
Location: London (Transplant from EWR)
Programs: United 1k, SPG Plat & Ambassador, ClubCarlson Concierge
Posts: 691
I have a flight Jun 1-3. My return trip is BVT-EWR-LHR. The EWR-LHR is a W fare ticket that i used a SWU/GPU and it cleared about 3 weeks ago. I just found out that I may have to stay in the US and go to Pittsburgh for work that week (June 3-8). My question is what happens to my GPU if I change my flight? Work will obviouslly pick up the cost of the flight changes. Does it get re-deposited? FWIW I have 1K and booked the flight over the phone with an agent to get the itinerary to be a W for the return.
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Old Mar 30, 2012, 12:04 pm
  #1911  
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by Flyinace2000
My question is what happens to my GPU if I change my flight?
Prior to canceling/changing the ticket have an agent remove the GPU from the reservation and deposit it back into your account. Then make the changes as necessary.
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Old Mar 30, 2012, 2:00 pm
  #1912  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
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Posts: 28,878
Originally Posted by sbm12
Originally Posted by goalie
It's not a cookies 'n cache issue as it's happening to me as well and I reset Safari every time before I quit and Firefox is set to clear everything on quit as well.
I think that clearing all the cookies might be part of your problem here.
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
goalie is offline  
Old Mar 30, 2012, 2:10 pm
  #1913  
 
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
Originally Posted by goalie
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
Well, some might flame me for this, but I have no trouble staying logged in using IE. I did have an issue in which Day 1 or 2 of the cutover, I couldn't log in at all; I got a 404 not found error. I realize it isn't the same problem, but I solved that by using Google Chrome as the browser. I have no idea why it worked.

If you're not an IE/Microsoft fan, could you try Chrome?
redwoman is offline  
Old Mar 30, 2012, 4:43 pm
  #1914  
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Join Date: Apr 2001
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Originally Posted by goalie
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
My point is that if they are using a cookie to flag your account as no longer needing to update your account then clearing the cookies every time will mean you have to repeatedly go through whatever tasks are associated with setting the cookie. Try leaving the cookies in place for *.united.com and see if the problem goes away.
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Old Mar 30, 2012, 5:12 pm
  #1915  
 
Join Date: Aug 2003
Location: Menlo Park, CA, USA
Programs: UA: 1K, HH: Diamond
Posts: 1,330
Originally Posted by goalie
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
On Safari, United uses both cookies and cache, fwiw.

I've been having more trouble staying logged in myself (this is a change as of a few days ago), and I notice that there's no actual form elements in the page, either, which may be screwing up auto-saved passwords.
deirdre is offline  
Old Mar 30, 2012, 8:40 pm
  #1916  
 
Join Date: Jan 2011
Location: Oklahoma
Programs: MR LT Platinum, HH Diamond, WN A-List,
Posts: 478
Booked trip today DEN - CDG and FCO - DEN Each with lots of flights in-between

Realized that after all that time on the phone (~1 hour on hold + 15 minutes booking) I forgot to book DEN - Hawaii....

Since this should be no extra points cost can I still call back and get this added on?

Thanks,
Nissan
nissan720 is offline  
Old Mar 30, 2012, 8:45 pm
  #1917  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Originally Posted by nissan720
... Since this should be no extra points cost can I still call back and get this added on? ....
doubtful -- but you might get lucky. normally this would require a new ticket.
WineCountryUA is offline  
Old Mar 30, 2012, 9:22 pm
  #1918  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Originally Posted by deirdre
Originally Posted by goalie
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
On Safari, United uses both cookies and cache, fwiw.

I've been having more trouble staying logged in myself (this is a change as of a few days ago), and I notice that there's no actual form elements in the page, either, which may be screwing up auto-saved passwords.
My issue is not staying logged in as I log out after each session but rather the other issue that mdspadeccom notes that there is a message to update your profile but the profile is complete

Originally Posted by sbm12
Originally Posted by goalie
Not sure what you're getting but by settings on Safari when performing a reset are (to name a few) to all clear cookies, all cache and all history and the same when quitting firefox so when I re-launch either app, there is no history, cookies and cache.
My point is that if they are using a cookie to flag your account as no longer needing to update your account then clearing the cookies every time will mean you have to repeatedly go through whatever tasks are associated with setting the cookie. Try leaving the cookies in place for *.united.com and see if the problem goes away.
Why would one need to flag an account as not updated if in fact the account is updated or in your example not needing to be updated as it is already updated. If for sake of argument, section abc was not complete and I completed it and hit "save", that should save it on the host as updated and thus eliminate any future messages regardless of what cookies are set on my end as the data is not stored on my end-only accessed on my end.
goalie is offline  
Old Mar 30, 2012, 9:24 pm
  #1919  
 
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
those meal vouchers they give you... Do they work at any airport
Or only the ones they got issued at?
Col Ronson is offline  
Old Mar 30, 2012, 11:12 pm
  #1920  
 
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
Anyone else not getting text information about upgrades and flight info. Stopped working on 2/28. I also added my wifes number and it's the secondary, and she now gets phone calls about flights. So wierd. I even went to my phone and texted the number provided, and still nothing.
rkaradi is offline  



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