What's the Stupidest, Least Substantive UA-Related Thing You Can Complain About?
#1066
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,859
I don't like the inconsistency of how the IFE labels the flight map selection. On some aircraft it says map and on others it says flight map.
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#1067
Join Date: Dec 2008
Location: ORD
Programs: UA GS 4MM
Posts: 583
And while we're grousing about flight map minutia, why can't it show the real flight plan, a la flightaware? Just shows the great circle route from wherever the plane is at the moment.
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#1068
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
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#1069
Join Date: Aug 2012
Programs: UA 1K/MM, EK Gold, CX Silver
Posts: 881
Missing bags
So not sure if this is totally on-topic, but I want to make sure I don't get flagged in UA's system as a habitual complainer, as a few on here claim that they have been.
I normally send a complaint when something substantial happens (get something spilled on me, seat doesn't work, and lately, missing bags is now a common theme). Is it justified to complain each time I arrive without my bags?
I normally send a complaint when something substantial happens (get something spilled on me, seat doesn't work, and lately, missing bags is now a common theme). Is it justified to complain each time I arrive without my bags?
On second thought, someone from UA should hold on to my bags, and ride around and around the carousel with them until I collect them - should I suggest it to 1kVoice?
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#1070
Join Date: Sep 2012
Location: MDT
Programs: UA 1MM
Posts: 281
When 219 landed in HNL yesterday afternoon, the first 40 or so bags that came off the carasol did not have priorty tags. Mine was the second tagged bag that came off though......
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#1071
Join Date: Jun 2013
Location: NYC or SEA depending on the week
Programs: UA 1k, Hyatt Diamond (no I will not use the new name), Marriott/ SPG lt Plat, JPM Reserve, Amex Plat
Posts: 303
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#1072
Join Date: May 2009
Location: Silicon Valley
Programs: UA GS, WN A-List, AA Exec Plat, National Emerald
Posts: 1,020
They don't prioritize the order the bread basket goes around. It's not fair that the 1Ks get the cinnamon rolls before the GS!
Last edited by reamworks; Oct 4, 2013 at 9:55 am
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#1073
Formerly known as UATexasFlyer
Join Date: Nov 2012
Location: AUS
Programs: AA EXP, Hyatt Diamond, Marriott Lifetime Plat, Natl. Car Exec Elite, UA 1MM, *G
Posts: 451
Boarding was delayed DEN-AUS yesterday because the GA forgot an old lady who needed a wheel chair to deplane.
The incoming crew would not let boarding begin till the poor lady was wheeled out. I hope she did not miss her connection.
The incoming crew would not let boarding begin till the poor lady was wheeled out. I hope she did not miss her connection.
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#1074
Join Date: Jul 2012
Location: SBP
Programs: UA 1K, Marriott Titanium, Marriott Lifetime Platinum, Hilton Diamond
Posts: 533
I really can't stand the ice they use.
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#1075
Join Date: Apr 2004
Location: CHI - LIS
Programs: UA GS
Posts: 454
I'm here to complain about United's super-sanctimonius frequent flyers. I was privileged to travel with one last night from ORD-BDL!
The flight was running quite behind and I was relaxing in the lounge until when I thought boarding would be well underway. I arrived just as they started, though, and I joined the end of the Group 1 line, already about 20 people deep. I heard the agent call GS, then Group 1, and the line moved forward. There was a gentleman with a Group 1 boarding pass waiting at the end of the lane closest to the gate agent, and before I moved forward I invited him to board ahead of me. He said he was waiting until his group was called. Since this was O'Hare and there were dedicated lanes for groups 1, 2, 3, 4, and 5, so having heard Group 1 invited to board, I was a little confused. Before moving ahead to board, I asked the agent what group she was boarding, and she replied Group 1. I again invited the gentleman to board ahead of me and, unconvinced, he declined a second time. Whatever.
On board, the gentlemen took the seat immediately in front of me. His seatmate made the unwise decision to keep working on his computer after the door was closed and the electronics off announcement was made. After pushing back, a FA noticed he was on his laptop and asked him to turn it off and stow it. Then, from as long as it took us to taxi from C11 past Terminal 5 to runway 28, I listened to Mr. Won't Get on the Plane repeatedly excoriate his seatmate over disobeying what he referred to as the "rules."
Apparently, Mr. Won't Get on the Plane/Won't Leave His Seatmate Alone missed the announcement about not congregating by lavatory/galley/cockpit door, since pretty much as soon as the seatbelt sign went off he took his position blocking both the forward lav and the cockpit door while holding court with the young sCO cabin crew, which seemed all to pleased to loiter in the galley together and schmooze. Of course, service suffered because all of the FAs were busy being monopolized by Mr. Won't Get on the Plane/Won't Leave His Seatmate Alone/Won't Let the FAs Do Their Job.
So the lesson here is if you're so sanctimonious that you won't--after being invited twice--board ahead of someone you wrongfully believe is violating the hallowed boarding group order and so sanctimonious that you give a private lecture to your seatmate about the appropriate use of electronic devices, please don't pick and choose which additional rules and regulations to be sanctimonious about! In congregating in the galley by the cockpit door and adjacent to the lavatory, Mr. Sanctimonious not only disobeyed important security announcements but also prevented his fellow passengers from being taken care of properly by the crew. Bravo, Mr. Selective Application of United Airlines Rules and Regulations!
The flight was running quite behind and I was relaxing in the lounge until when I thought boarding would be well underway. I arrived just as they started, though, and I joined the end of the Group 1 line, already about 20 people deep. I heard the agent call GS, then Group 1, and the line moved forward. There was a gentleman with a Group 1 boarding pass waiting at the end of the lane closest to the gate agent, and before I moved forward I invited him to board ahead of me. He said he was waiting until his group was called. Since this was O'Hare and there were dedicated lanes for groups 1, 2, 3, 4, and 5, so having heard Group 1 invited to board, I was a little confused. Before moving ahead to board, I asked the agent what group she was boarding, and she replied Group 1. I again invited the gentleman to board ahead of me and, unconvinced, he declined a second time. Whatever.
On board, the gentlemen took the seat immediately in front of me. His seatmate made the unwise decision to keep working on his computer after the door was closed and the electronics off announcement was made. After pushing back, a FA noticed he was on his laptop and asked him to turn it off and stow it. Then, from as long as it took us to taxi from C11 past Terminal 5 to runway 28, I listened to Mr. Won't Get on the Plane repeatedly excoriate his seatmate over disobeying what he referred to as the "rules."
Apparently, Mr. Won't Get on the Plane/Won't Leave His Seatmate Alone missed the announcement about not congregating by lavatory/galley/cockpit door, since pretty much as soon as the seatbelt sign went off he took his position blocking both the forward lav and the cockpit door while holding court with the young sCO cabin crew, which seemed all to pleased to loiter in the galley together and schmooze. Of course, service suffered because all of the FAs were busy being monopolized by Mr. Won't Get on the Plane/Won't Leave His Seatmate Alone/Won't Let the FAs Do Their Job.
So the lesson here is if you're so sanctimonious that you won't--after being invited twice--board ahead of someone you wrongfully believe is violating the hallowed boarding group order and so sanctimonious that you give a private lecture to your seatmate about the appropriate use of electronic devices, please don't pick and choose which additional rules and regulations to be sanctimonious about! In congregating in the galley by the cockpit door and adjacent to the lavatory, Mr. Sanctimonious not only disobeyed important security announcements but also prevented his fellow passengers from being taken care of properly by the crew. Bravo, Mr. Selective Application of United Airlines Rules and Regulations!
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#1076
Join Date: Oct 2008
Programs: DL Plat, HH Diamond, Hyatt Plat
Posts: 301
I try not to use the lav on the planes, but sometimes it can't be helped. Yes, they're cramped, yes, the water doesn't stay on long enough per push to wash the soap off your hands, yes, it can get a little smelly in there. But the worst thing, far and away, is the signage.
There Is No Reason to Capitalize Every Word in a Warning Placard. I Sincerely Wish There Was a $2,000 Fine for Subjecting Me to Looking At That Horrible Butchering of the English Language. I Could Possibly Understand if it Was German, Where Nouns Are Capitalized, but English and Spanish Have No Such Rule. If You Ever Go in the Lav, You'll Notice the Same Thing Now. If You Ever Go in the Lav and See a Snarky Post-It Note On the Placard Criticizing Their Capitalization, You'll Know I Was There.
There Is No Reason to Capitalize Every Word in a Warning Placard. I Sincerely Wish There Was a $2,000 Fine for Subjecting Me to Looking At That Horrible Butchering of the English Language. I Could Possibly Understand if it Was German, Where Nouns Are Capitalized, but English and Spanish Have No Such Rule. If You Ever Go in the Lav, You'll Notice the Same Thing Now. If You Ever Go in the Lav and See a Snarky Post-It Note On the Placard Criticizing Their Capitalization, You'll Know I Was There.
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#1077
Join Date: Apr 2011
Location: Midwest, USA
Programs: UA G, Marriott PlatPrem
Posts: 218
When you arrive at the gate at the time stated as the 'Board Time' on the pass, only to find that they have already called GROUP 14 (or however many groups they are up to now), and the GA gives you a mean look as she tags bag to be shoved under the plane.
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#1078
Join Date: Aug 2013
Location: SFO
Programs: Air France Gold, Emirates Gold, former UA 1K, Marriott/Ritz Gold, Hyatt Diamond...
Posts: 157
I try not to use the lav on the planes, but sometimes it can't be helped. Yes, they're cramped, yes, the water doesn't stay on long enough per push to wash the soap off your hands, yes, it can get a little smelly in there. But the worst thing, far and away, is the signage.
There Is No Reason to Capitalize Every Word in a Warning Placard. I Sincerely Wish There Was a $2,000 Fine for Subjecting Me to Looking At That Horrible Butchering of the English Language. I Could Possibly Understand if it Was German, Where Nouns Are Capitalized, but English and Spanish Have No Such Rule. If You Ever Go in the Lav, You'll Notice the Same Thing Now. If You Ever Go in the Lav and See a Snarky Post-It Note On the Placard Criticizing Their Capitalization, You'll Know I Was There.
There Is No Reason to Capitalize Every Word in a Warning Placard. I Sincerely Wish There Was a $2,000 Fine for Subjecting Me to Looking At That Horrible Butchering of the English Language. I Could Possibly Understand if it Was German, Where Nouns Are Capitalized, but English and Spanish Have No Such Rule. If You Ever Go in the Lav, You'll Notice the Same Thing Now. If You Ever Go in the Lav and See a Snarky Post-It Note On the Placard Criticizing Their Capitalization, You'll Know I Was There.
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#1079
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
My complaint: I wasn't targeted for a promotion that I wouldn't have taken advantage of anyway.
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#1080
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,074
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