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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

Oceanrider Jun 5, 2010 8:13 pm


Originally Posted by dnotes (Post 14084014)
usually they ask to see your passport + nexus card… that's basically it.

YUL to US: They never even ask to see my NEXUS card. I just place the printout card, customs dec and passport on the counter. Have never been questioned.

Last week I got secondaried because I answered yes to the food question and secondary (empty) took about 90 seconds.

On arrival in YUL you do not stop at any of the booths and just walk between them, go downstairs and hand the card to the officer on the way out the exit doors.

fly-yul Jun 5, 2010 8:13 pm


Originally Posted by dnotes (Post 14084025)
for infants, CBSA doesn't scan their eyes… what happens when one comes back to canada with an infant? both have nexus, but only the parent can get the eyes scanned…

does the parent login with iris scan and then bring the child with nexus to the flight crew booth? sometimes there's no one there either…

I scan myself at the kiosk and then go to the crew/ special services counter and present the nexus cards and get my declaration card stamped.

dnotes Jun 5, 2010 9:06 pm


Originally Posted by fly-yul (Post 14084068)
I scan myself at the kiosk and then go to the crew/ special services counter and present the nexus cards and get my declaration card stamped.

so do they check the infant's passport at the crew/special svcs counter? and
do you fill out the ONE declaration card for both parent and infant?

i thought we had to fill out separate declaration cards previously?

todd-r Jun 5, 2010 9:26 pm


Originally Posted by dnotes (Post 14084257)
so do they check the infant's passport at the crew/special svcs counter? and
do you fill out the ONE declaration card for both parent and infant?

i thought we had to fill out separate declaration cards previously?

Entering the US, it's one declaration card per family, with the card completed by the Head of Household and number of family members indicated at the top of the card.

Entering Canada, it's one declarataion card per address, with up to 4 people per card, each individually listed.

fly-yul Jun 6, 2010 7:49 am


Originally Posted by dnotes (Post 14084257)
so do they check the infant's passport at the crew/special svcs counter? and
do you fill out the ONE declaration card for both parent and infant?

i thought we had to fill out separate declaration cards previously?

To be clear the kids have to be enrolled in NEXUS as well.

I present my yellow card from the kiosk (and the wife's as well). Then I hand over the kids NEXUS cards and more often then not they ask for the adult cards as well. Since we are 4 or less people I only use one card for everyone.

I have experienced angry scowls from crew members in the line behind us. Mumblings of "you are in the wrong line" etc. Even the CBSA counter agent gotten angry about my using the crew/ special services line. The few times that has happened I politely ask that they contact a supervisor to explain to them the procedure for children without iris scans on file.

global happy traveller Jun 6, 2010 8:00 am


Originally Posted by dnotes (Post 14083118)
been noticing recently that there's a 1-3 car line up when headed to the USA, coming back about the same.

major difference now it is that both CBP(US) and CBSA (Can) seem to be asking more probing type questions, where you work, what you do, where you going, etc… and on the canadian side, how much did you spend, show me your tdc booklet, receipts, etc.

wow.

even the standard CBSA lanes don't even ask that many questions and seems like they're getting to be even more lenient with people who've bought stuff on a daytrip in buffalo…

if you've bought stuff and return on the same day, take note, use the rainbow bridge, less of a line-up sans nexus than queenston-lewiston.

if you use nexus, make sure you fill out your tdc right and get your receipts and booklets ready in case of inspection. otherwise if they check and under declare or don't declare at all, you're screwed.

i understand the NEXUS rules have changed when I renewed my card last month. This was what I was told by YYZ NEXUS CBSA officer processing my renewal:

In the past (i am saying 2+ years ago) if you cross by land with things to declare to CBSA you fill in the TDC or go through a regular lane. Therefore, the NEXUS CBSA officer will not question you. Now TDC is optional and can verbally declare your items with the NEXUS CBSA officer (instead of going through the regular lane). Therefore NEXUS CBSA officers are questioning more these days like a regular lane.

I asked for verbage in the latest NEXUS instruction guide and that information was not reflected. Therefore to be safe I still use NEXUS when not having anything to declare and regular lanes if I have items to declare without TDC.

I was accused of not updating my passport and educational status to CBSA/CBP officers 3+ years after informing them in person at Fort Erie office with no issues X-ing the border since.... I was given warning even though it was their computer that did not save the updated information :mad:

emcampbe Jun 6, 2010 8:40 am


Originally Posted by Oceanrider (Post 14040482)
I arrived late at YUL yesterday and got to the AA ticket counter at 55 minutes to flight time. I was grateful to get a BP.

After BP scan, the Nexus security setup has you moving in your own que to the right and avoiding the lengthy security line. I had no one ahead of me. Getting quickly through security I proceeded to the Iris scan and did press Yes to the food question ( 2 baguettes). The CBP officer ( same person who initially interviewed me for Nexus) told me that in view if the card printout he had no choice but to send me to secondary, indicating there is a computer program lock that requires this and does not allow him discretion. I do not know if that is true, but I found it surprising. The big surprise was that secondary processing took less than 60 seconds. I was advised however to return to the first officer screening so that he could scan my BP to clear it. Despite all this, I made it to gate 81 from the curb in less that 14 minutes. The interesting part of this for me was the apparent lack of discretion and need for the BP to be scanned and cleared in the manner indicated.

Yes - you should be lucky to get a BP at 55 minutes before. Thought that the 60 minute rule was gov't - not by airline, since they all seem to enforce it. But apparently there is some discretion. This is the first time I've heard of it.

It is pretty clear to me that if you answer yes to anything - they do have to send you back. Why is this so surprising? If you answered that you have food, why would you think they wouldn't at least want to do a cursory check? Everytime I've decared food or been randomly sent to secondary going through YYZ to the US, I've found they've been pretty nice and had me in and out in about 3 minutes, maybe it took 5 minutes once.

sfo Jun 6, 2010 9:28 am

Have been flagged twice by CBP after using the Nexus lane at YVR going into the USA, in fact it was twice in a row. The first time it took about 5 minutes and the second time about 3, the second time the officer took a quick look inside my carry-on, I asked him if there was some reason I was flagged twice in a row,his reply was it's just the luck of the draw, it is random. Both officers were very nice about the secondary.

global happy traveller Jun 6, 2010 9:46 am


Originally Posted by sfo (Post 14086031)
Have been flagged twice by CBP after using the Nexus lane at YVR going into the USA, in fact it was twice in a row. The first time it took about 5 minutes and the second time about 3, the second time the officer took a quick look inside my carry-on, I asked him if there was some reason I was flagged twice in a row,his reply was it's just the luck of the draw, it is random. Both officers were very nice about the secondary.

my secondary is usual once a year

Shareholder Jun 6, 2010 10:07 am


Originally Posted by sfo (Post 14086031)
Have been flagged twice by CBP after using the Nexus lane at YVR going into the USA, in fact it was twice in a row. The first time it took about 5 minutes and the second time about 3, the second time the officer took a quick look inside my carry-on, I asked him if there was some reason I was flagged twice in a row,his reply was it's just the luck of the draw, it is random. Both officers were very nice about the secondary.

Never had a secondary in the many years I have had the NEXUS -- or CANPASS on the other end -- until last month when heading to DCA for Victoria Day weekend break. Agent was initially gruff as he asked me to leave my documents with him and take a seat while he grilled some poor woman. After 10-minute wait in the Gulag he called me up and had a different tone and attitude, asked me the same couple of questions I would get using an officer, then waved me through without even checking my luggage.

At YYZ never have gone to a regular officer at any desk, just head to the officer who collects the cards prior to entering luggage check area and security.

Oceanrider Jun 6, 2010 2:45 pm


Originally Posted by emcampbe (Post 14085826)
Yes - you should be lucky to get a BP at 55 minutes before. Thought that the 60 minute rule was gov't - not by airline, since they all seem to enforce it. But apparently there is some discretion. This is the first time I've heard of it.

It is pretty clear to me that if you answer yes to anything - they do have to send you back. Why is this so surprising? If you answered that you have food, why would you think they wouldn't at least want to do a cursory check? Everytime I've decared food or been randomly sent to secondary going through YYZ to the US, I've found they've been pretty nice and had me in and out in about 3 minutes, maybe it took 5 minutes once.

I felt pretty lucky. Especially as my wife was home alone with 6 house guests who arrived 2 days early!

I did not mind getting secondaried - they were polite and it took less than 3 minutes. What surprised me was the apparent lack of discretion on the part of the initial officer.

B1 Jun 6, 2010 7:25 pm

Oceanrider had food and checked this off on the declaration, which is required by law. If you do have food and don't indicate it, then in a random secondary you will be identified as making a false statement and will be subject to at least a lecture and perhaps further inspection. Telling the truth causes only a 3 minute delay. Risking your NEXUS status by maing a false declaration - priceless.

NoraPHL Jun 7, 2010 11:42 am

Niagara or Fort Erie from YYZ?
 
I tried searching for this but didn't see any info, so I apologize if it's been addressed before. I had scheduled my NEXUS interview at YYZ for June 26 months ago and of course just recently found out about the G20 summit in TO, so I changed my travel plans. Most of my trips to TO are planned only a week or two in advance, so it will be hard to get an appointment at YYZ the next time I'm in town.

I was thinking of renting a car and driving to Niagara or Fort Erie. As far as driving distance, it looks like Niagara is closer, but can I walk over to the enrollment center or do I have to drive (in which case I could get stuck waiting in line in both directions). Is Fort Erie the better option here?

Also, since I'm posting, does anyone know if they keep track of how many times you change your appointment, and if there is a limit on how long you can wait for your appointment after you get the conditional approval? Thanks in advance.

B1 Jun 7, 2010 12:12 pm


Originally Posted by NoraPHL (Post 14091976)
I tried searching for this but didn't see any info, so I apologize if it's been addressed before. I had scheduled my NEXUS interview at YYZ for June 26 months ago and of course just recently found out about the G20 summit in TO, so I changed my travel plans. Most of my trips to TO are planned only a week or two in advance, so it will be hard to get an appointment at YYZ the next time I'm in town.

I was thinking of renting a car and driving to Niagara or Fort Erie. As far as driving distance, it looks like Niagara is closer, but can I walk over to the enrollment center or do I have to drive (in which case I could get stuck waiting in line in both directions). Is Fort Erie the better option here?

Also, since I'm posting, does anyone know if they keep track of how many times you change your appointment, and if there is a limit on how long you can wait for your appointment after you get the conditional approval? Thanks in advance.

The Niagara office is on the US side of the Whirlpool Bridge and you can't cross without a NEXUS card so it makes sense to go to Fort Erie, which is in Canada and is a quick ride down the QEW. It is a larger office with longer hours. I have posted directions earlier in this thread. I cannot answer your questions about appointment protocols.

emcampbe Jun 7, 2010 4:27 pm


Originally Posted by B1 (Post 14088574)
Oceanrider had food and checked this off on the declaration, which is required by law. If you do have food and don't indicate it, then in a random secondary you will be identified as making a false statement and will be subject to at least a lecture and perhaps further inspection. Telling the truth causes only a 3 minute delay. Risking your NEXUS status by maing a false declaration - priceless.

It depends which side you're crossing to.

Going into the US, the forms certainly do indicate "food" (along with a number of specific types of foods like fruits, meats, seeds, etc.), meaning any type of food. It's also a bit interesting with the placement, as "food" is listed between a number of specific types, and I've heard some non-experienced travellers complaining the placement makes it hard to see. It would be nice if it come first in a list. Mind you, as a frequent traveller, I know better...

Coming into Canada, the forms do not specify "food" in general, but only specific types of food like fruits, meat, dairy, etc.

I do declare all food coming into the US, but only coming into Canada if i'm bringing in something (or something containing ingredients) that is specifically listed out on the form.


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