Global Entry Revocations [merged threads]
May 12, 2020, 4:16 am
#286
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
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Have you checked your ESTA first?
May 12, 2020, 5:37 am
#288
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
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May 12, 2020, 9:20 am
#290
Join Date: Dec 2019
Posts: 21
Good luck man, I'm in a similar boat (although I'm a US citizen who got revoked after 2 years of having/using GE without any reason given).
You can try logging in to the portal and request a reconsideration but the obvious awkward thing is that while they say "feel free to provide any information or documents necessary to help clear up the issue," we have no idea why we were revoked in the first place.
Definitely keep us updated though, personally I'm pretty lost on what to do next.
You can try logging in to the portal and request a reconsideration but the obvious awkward thing is that while they say "feel free to provide any information or documents necessary to help clear up the issue," we have no idea why we were revoked in the first place.
Definitely keep us updated though, personally I'm pretty lost on what to do next.
May 12, 2020, 12:43 pm
#291
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, HH Diamond, Radisson Gold, IHG Gold, Marriott Gold, Shangri La Jade
Posts: 264
I'm a British Citizen and UK resident and my GE has just been revoked with the "We regret to inform you that you no longer meet program eligibility requirements and your participation in the Global Entry program has been revoked." message.
Interestingly this happened a few hours after I asked the UK Border Force for a new GE Access Code to start the renewal process so I'm guessing that making this request has triggered some automated denial.
Interestingly this happened a few hours after I asked the UK Border Force for a new GE Access Code to start the renewal process so I'm guessing that making this request has triggered some automated denial.
I had similar a couple of years ago. (Also a British citizen). Tried an FOI request and got nothing.
May 13, 2020, 8:03 am
#292
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
I contacted the CBP via the web contact form and as predicted they sent a very wordy reply that told me nothing new. I plan to reapply after the proclamations are reversed/revoked (not sure what happens with proclamations) and see what happens.
Did you ever reapply?
Did you ever reapply?
May 13, 2020, 4:37 pm
#293
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, HH Diamond, Radisson Gold, IHG Gold, Marriott Gold, Shangri La Jade
Posts: 264
what do you mean by proclamations?
May 26, 2020, 9:35 am
#295
Join Date: Dec 2019
Posts: 21
Welp, yet another attempt to get more information or reconsideration for my revocation got shut down.
I made a request via DHS TRIP about a month ago and received a response today. The response from DHS themselves was fairly generic: said they can't confirm or deny if I'm on any federal watchlists or reveal any sensitive law enforcement information, gave me a redress number to "prevent any potential confusion at the border," and included a response from CBP about my revocation.
CBP's letter essentially outlined the series of events as I know them without providing anything useful: "you were revoked because you do not meet guidelines for participation. You then requested a reconsideration from the ombudsman who determined no change was warranted. Sorry."
Obviously I'm not going to pay another $100 to re-apply when I have zero clue why my existing membership was revoked, but I don't understand why it's been impossible to even get information on why it was revoked.
I'm stumped.
I made a request via DHS TRIP about a month ago and received a response today. The response from DHS themselves was fairly generic: said they can't confirm or deny if I'm on any federal watchlists or reveal any sensitive law enforcement information, gave me a redress number to "prevent any potential confusion at the border," and included a response from CBP about my revocation.
CBP's letter essentially outlined the series of events as I know them without providing anything useful: "you were revoked because you do not meet guidelines for participation. You then requested a reconsideration from the ombudsman who determined no change was warranted. Sorry."
Obviously I'm not going to pay another $100 to re-apply when I have zero clue why my existing membership was revoked, but I don't understand why it's been impossible to even get information on why it was revoked.
I'm stumped.
May 26, 2020, 2:13 pm
#296
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
The information is classified as LE only. But you can certainly take a guess on the reason of revocation.
May 26, 2020, 3:45 pm
#297
Join Date: Dec 2019
Posts: 21
I traveled internationally just a couple weeks before I was revoked so I don't know if it's coincidental that I was shutdown shortly after that, or if it was from something in the past.
I'm completely stumped.
May 26, 2020, 4:49 pm
#298
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Jun 2, 2020, 8:24 am
#299
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Would breach of a consumer contract be a basis for revoking GE? If someone defaults on their car loan, does that mean they could lose GE?
Jun 2, 2020, 12:39 pm
#300
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
That's a good question. Global Entry and the other Trusted Travelers programs are for individuals who are deemed to be low risk. Does a breach of a consumer contract or defaulting on a loan take one out of the low risk status category and makes them untrustworthy?