Global Entry Revocations [merged threads]
#1
Original Poster
Join Date: Oct 2009
Location: Dallas, TX
Programs: AA Exec Plat, Starwood Plat, Marriott Plat
Posts: 19
Global Entry Revocations [merged threads]
I’m British born, now a very happy US citizen, and have been using the Global Entry entry system having successfully applied for it last year. Im in china right now on a long work trip, then Australia, and I just received an e-mail stating my Global Entry had been revoked.
I have done nothing, had only personal change in my life, having a new employer, everything else is as it was when I applied and I applied with all my accurate details, nothing left out. Any advice appreciated, i.e. is this common? Should I have notified of my new employer? Are there random changes to the program? Are they tightening the qualification.
It’s a little worrying being abroad with work and having this happen, as I’m sure folks here would understand. Now I’m worried my passport will be revoked or I will have entry issues...
The e-mail just stated the following:
RE: Your Global Entry Program Membership 982xxxxxxx
We regret to inform you that your membership in Global Entry has been revoked for the following reason:
Does not meet program strict standards for membership.
I believe I have no recourse until I make another site visit to their office at Dallas airport to try and clear this up, but any insight appreciated, especially if there are any CBP officers kicking around this forum.
I have done nothing, had only personal change in my life, having a new employer, everything else is as it was when I applied and I applied with all my accurate details, nothing left out. Any advice appreciated, i.e. is this common? Should I have notified of my new employer? Are there random changes to the program? Are they tightening the qualification.
It’s a little worrying being abroad with work and having this happen, as I’m sure folks here would understand. Now I’m worried my passport will be revoked or I will have entry issues...
The e-mail just stated the following:
RE: Your Global Entry Program Membership 982xxxxxxx
We regret to inform you that your membership in Global Entry has been revoked for the following reason:
Does not meet program strict standards for membership.
I believe I have no recourse until I make another site visit to their office at Dallas airport to try and clear this up, but any insight appreciated, especially if there are any CBP officers kicking around this forum.
Last edited by squeakr; Nov 5, 2011 at 12:55 pm Reason: correct title of program
#2
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
How long have you had it?
Did you make a mistake on your initial application that might have been discovered recently? (Like a criminal record, having paid a fine in Customs before, etc).
Where has your travel pattern been like lately?
Did you make a mistake on your initial application that might have been discovered recently? (Like a criminal record, having paid a fine in Customs before, etc).
Where has your travel pattern been like lately?
#3
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,006
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I’m British born, now a very happy US citizen, and have been using the Global Entry entry system having successfully applied for it last year. Im in china right now on a long work trip, then Australia, and I just received an e-mail stating my Global Entry had been revoked.
I have done nothing, had only personal change in my life, having a new employer, everything else is as it was when I applied and I applied with all my accurate details, nothing left out. Any advice appreciated, i.e. is this common? Should I have notified of my new employer? Are there random changes to the program? Are they tightening the qualification.
It’s a little worrying being abroad with work and having this happen, as I’m sure folks here would understand. Now I’m worried my passport will be revoked or I will have entry issues...
The e-mail just stated the following:
RE: Your Global Entry Program Membership 982xxxxxxx
We regret to inform you that your membership in Global Entry has been revoked for the following reason:
Does not meet program strict standards for membership.
I believe I have no recourse until I make another site visit to their office at Dallas airport to try and clear this up, but any insight appreciated, especially if there are any CBP officers kicking around this forum.
I have done nothing, had only personal change in my life, having a new employer, everything else is as it was when I applied and I applied with all my accurate details, nothing left out. Any advice appreciated, i.e. is this common? Should I have notified of my new employer? Are there random changes to the program? Are they tightening the qualification.
It’s a little worrying being abroad with work and having this happen, as I’m sure folks here would understand. Now I’m worried my passport will be revoked or I will have entry issues...
The e-mail just stated the following:
RE: Your Global Entry Program Membership 982xxxxxxx
We regret to inform you that your membership in Global Entry has been revoked for the following reason:
Does not meet program strict standards for membership.
I believe I have no recourse until I make another site visit to their office at Dallas airport to try and clear this up, but any insight appreciated, especially if there are any CBP officers kicking around this forum.
This could be nothing and it could be something. The worst mistakes are made by people who try to refute something which turns out not to be an issue. Until you learn what the issue is, don't second-guess. And, on return, do not use the kiosk.
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,968
You probably just forgot to disclose something on your application, and somehow it popped up on CBP's radar screen, flagging your profile.
Stop by the nearest CBP office when you return Stateside and see what can be done about it. The officer might not be able to give you the specifics of the denial because of security concerns, but you could offer to reapply from scratch, perhaps.
Another possibility is that if you have a common name, somebody with your same name (or very close to it) might have been arrested, found in violation of customs/immigration laws somewhere in the world, etc. In that case, CBP might have decided to block everyone with that name (or variations of it) until everything gets sorted out.
Remember, GE is a trusted traveler program. If you give CBP the slightest reason not to trust you, GE membership can be terminated.
Stop by the nearest CBP office when you return Stateside and see what can be done about it. The officer might not be able to give you the specifics of the denial because of security concerns, but you could offer to reapply from scratch, perhaps.
Another possibility is that if you have a common name, somebody with your same name (or very close to it) might have been arrested, found in violation of customs/immigration laws somewhere in the world, etc. In that case, CBP might have decided to block everyone with that name (or variations of it) until everything gets sorted out.
Remember, GE is a trusted traveler program. If you give CBP the slightest reason not to trust you, GE membership can be terminated.
#6
Original Poster
Join Date: Oct 2009
Location: Dallas, TX
Programs: AA Exec Plat, Starwood Plat, Marriott Plat
Posts: 19
no mistakes were made on initial entry. Ive had it about a year.
Travel patterns have been excessive, covered many european countries last month, now china/australia.
Im probably going to have to wait until i get home, was more interested if anyone else had had a similar experience and if it could be something minor. I truly dont think there are any errors, not even the smallest on my approved application.
Just job change in the last 6 weeks
Travel patterns have been excessive, covered many european countries last month, now china/australia.
Im probably going to have to wait until i get home, was more interested if anyone else had had a similar experience and if it could be something minor. I truly dont think there are any errors, not even the smallest on my approved application.
Just job change in the last 6 weeks
#8
Original Poster
Join Date: Oct 2009
Location: Dallas, TX
Programs: AA Exec Plat, Starwood Plat, Marriott Plat
Posts: 19
yes, this is from the official notice when i logged into the website. I have an inside contact, should know more after cob monday --- i know im clean, what they know, who knows...
#9
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
#10
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
This is very interesting. I wonder if frequent travel patterns to certain countries can cause the reversal of Global Entry access. Did you try contacting the Ombudsman? Were you able to continue using TSA Pre-Check (assuming you are elite) after GE was revoked?
What is the normal turnaround time for contacting the Ombudsman via mail?
What is the normal turnaround time for contacting the Ombudsman via mail?
#12
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Have you tried logging onto your GE account? Do you see any messages or termination notices there?
[There are all sorts of pranksters and scammers on the internet--many of the messages they send look authentic, but aren't.]
[There are all sorts of pranksters and scammers on the internet--many of the messages they send look authentic, but aren't.]
#15
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291