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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Apr 18, 2022, 2:03 pm
  #1846  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by fumje
I'm wondering, is there any reason to renew early rather than wait until the day before expiry to submit for renewal? It seems like, by waiting, there's a possibility of tacking on an extra year to the renewed enrolment duration.
Renewals are always valid for five years from the original expiration date unless the renewal application is made after the expiration date of the original membership. In such cases, the new expiration date is five years from the first birthday following the final approval date.

If you apply before the original expiration date and receive conditional approval and need to have an interview before the final approval of your renewal application, you will continue to receive all Global Entry benefits pending the enrollment interview and final approval of the renewal application for up to a year and a half (or two years) after the original expiration date.

If you wait to apply for the renewal until after your original membership has expired, you will not receive the Trusted Travel benefits pending the final approval of the renewal application.

Last edited by TWA884; Apr 18, 2022 at 2:12 pm
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Old Apr 18, 2022, 3:20 pm
  #1847  
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Join Date: Aug 2015
Posts: 11,471
Originally Posted by TWA884
Renewals are always valid for five years from the original expiration date unless the renewal application is made after the expiration date of the original membership. In such cases, the new expiration date is five years from the first birthday following the final approval date.

If you apply before the original expiration date and receive conditional approval and need to have an interview before the final approval of your renewal application, you will continue to receive all Global Entry benefits pending the enrollment interview and final approval of the renewal application for up to a year and a half (or two years) after the original expiration date.

If you wait to apply for the renewal until after your original membership has expired, you will not receive the Trusted Travel benefits pending the final approval of the renewal application.
I see, I had not picked up that detail — thanks.

So, again assuming 2-Aug birthday and expiry this year, is the following correct?
  • Apply today, approved tomorrow, new expiry 2-Aug-2027;
  • apply 1-Aug, approved 3-Aug, new expiry 2-Aug-2027;
  • apply 4-Aug, final approval 3-Dec, new expiry 2-Aug-2028, but no benefits 4-Aug to 3-Dec.
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Old Apr 18, 2022, 5:40 pm
  #1848  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by fumje
I see, I had not picked up that detail — thanks.

So, again assuming 2-Aug birthday and expiry this year, is the following correct?
  • Apply today, approved tomorrow, new expiry 2-Aug-2027;
  • apply 1-Aug, approved 3-Aug, new expiry 2-Aug-2027;
  • apply 4-Aug, final approval 3-Dec, new expiry 2-Aug-2028, but no benefits 4-Aug to 3-Dec.
Correct.
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Old Apr 19, 2022, 2:11 pm
  #1849  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Today marks 3.5months since mine extension is pending review. Am I one of the record longest pending renewals?
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Old Apr 19, 2022, 5:42 pm
  #1850  
 
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 205
Originally Posted by ksingh0311
Today marks 3.5months since mine extension is pending review. Am I one of the record longest pending renewals?
I applied early Jan 2022 and actually it had been so long I had forgotten about my renewal application.

Finally received conditional approval last night and happen to be flying back to the US into IAH this evening so hoping to be able to interview on arrival later today - from reading the thread it sounds like our wait of 3.5 months is not uncommon right now…
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Old Apr 19, 2022, 6:30 pm
  #1851  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by mattg85
I applied early Jan 2022 and actually it had been so long I had forgotten about my renewal application.

Finally received conditional approval last night and happen to be flying back to the US into IAH this evening so hoping to be able to interview on arrival later today - from reading the thread it sounds like our wait of 3.5 months is not uncommon right now…
ah that’s good to know! I applied on January 4th also so based on your timeline my approval should be coming in anytime now.
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Old Apr 20, 2022, 4:32 pm
  #1852  
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Join Date: May 2001
Posts: 10,971
I got my 6 months renewal notice with the 12 month extension wording. I can't believe this is happening. Can't this kind of stuff be automated and for those who have it already and have not been caught doing anything bad?

Now, would the 12 month extension apply to Canada? I have not been there for a while but it used to be I had to show my GE card at Canadian airports to use the faster lane...
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Old Apr 21, 2022, 12:01 pm
  #1853  
 
Join Date: Apr 2022
Posts: 14
a few data points to share
family member got renewal conditional approval next day
I applied for renewal on 3/10, conditional approval on 4/15
did interview on arrival at SFO on 4/17, there were about 5 people ahead of me, from queueing in line to wrap up interview, took about ~1.5hrs
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Old Apr 22, 2022, 10:39 am
  #1854  
 
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 205
Originally Posted by mattg85
I applied early Jan 2022 and actually it had been so long I had forgotten about my renewal application.

Finally received conditional approval last night and happen to be flying back to the US into IAH this evening so hoping to be able to interview on arrival later today - from reading the thread it sounds like our wait of 3.5 months is not uncommon right now…
My flight into IAH was delayed and we got to immigration at 8.15pm….used the GE kiosk no problem and then found the enrollment on arrival, only to be told it closed at 8pm which was annoying, especially as the website shows it being available 5am through midnight every day.

Checked a couple of times for appointments and by chance just now one showed up for IAH next week so snagged that one and will hopefully get this all finished up! Fingers crossed.
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Old Apr 22, 2022, 5:00 pm
  #1855  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by mattg85
My flight into IAH was delayed and we got to immigration at 8.15pm….used the GE kiosk no problem and then found the enrollment on arrival, only to be told it closed at 8pm which was annoying, especially as the website shows it being available 5am through midnight every day.

Checked a couple of times for appointments and by chance just now one showed up for IAH next week so snagged that one and will hopefully get this all finished up! Fingers crossed.
great to know! I am still pending conditional approval. I have half a mind to send an enquiry to CBP why it is taking so long and asking for an update; despite knowing it will do no good.

Last edited by ksingh0311; Apr 25, 2022 at 3:35 pm
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Old Apr 22, 2022, 7:21 pm
  #1856  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by ksingh0311
great to know! I’m still pending conditional approval. I have half a mind to send an enquiry to CBP why it is taking so long and asking for an update; despite knowing it will do no good.
The CBP extends the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires pending the final approval of the renewal application. Please refer to the Deadline to Complete Trusted Travelers Enrollment Interviews Extended due to COVID-19 thread for additional information.
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Old Apr 23, 2022, 7:05 am
  #1857  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,548
Wife applied to renew GE for the third time on April 14. Her birthday is in April so we applied a year in advance of expiration. (as everyone knows it's now a 24 month grace period... crazy)
Forgot about it; thought she'd need interview soon.
Approved on 4/16 (two days), processed, and card arriving today (April 23).

EDIT - home address had not changed but (thx to Covid) had two job changes last year.
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Old Apr 23, 2022, 9:01 am
  #1858  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by TWA884
The CBP extends the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires pending the final approval of the renewal application. Please refer to the Deadline to Complete Trusted Travelers Enrollment Interviews Extended due to COVID-19 thread for additional information.
Ok thanks, that is good to know. My GE is expiring in a few months so it is nice that it will not expire pending review/approval.
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Old Apr 25, 2022, 11:40 am
  #1859  
 
Join Date: Nov 2016
Posts: 121
Originally Posted by ksingh0311
Today marks 3.5months since mine extension is pending review. Am I one of the record longest pending renewals?
Applied early Jan 2022, still pending renewal/review as of today
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Old Apr 25, 2022, 1:20 pm
  #1860  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by Yunnnn
Applied early Jan 2022, still pending renewal/review as of today
As am I.
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