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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jun 19, 2022, 7:25 am
  #1921  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by JapanFlyerT
Once approved it is good for 5 years from the original expiration.
I was referring to between renewal before expiration and final approval, not after final approval.
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Old Jun 19, 2022, 8:58 am
  #1922  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by 1KChinito
I was referring to between renewal before expiration and final approval, not after final approval.
My original GE was good for six years, because I was approved a few days after my birthday. I just applied for renewal in early June hopefully they’ll wait a few months and I’ll get another six years as my birthday is coming up in a few months..
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Old Jun 19, 2022, 12:58 pm
  #1923  
 
Join Date: Jul 2014
Posts: 483
I renewed and paid for my GE back in November of 2020. My membership expired in August of 2021. I'm still conditionally approved because I needed to do another interview. GE on arrival wasn't available at my last few international arrivals, so I haven't done it. We're going away for a couple of months and coming back in late September. How do I figure out when my conditional approval ends? Will I still get PreCheck while I'm conditionally approved? On my GE Login it says "Due to a significant increase in application volume, we are extending the grace period to allow you continued full benefits while U.S. Customs and Border Protection is finalizing your renewal application" but no date of grace period is given.

Also, I can't remember from when we did EOA with my daughter- is it open 24/7 at JFK? We're arriving on a weekday at 7pm.

Last edited by SudOvest; Jun 19, 2022 at 1:18 pm
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Old Jun 19, 2022, 2:46 pm
  #1924  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by SudOvest
I renewed and paid for my GE back in November of 2020. My membership expired in August of 2021. I'm still conditionally approved because I needed to do another interview. GE on arrival wasn't available at my last few international arrivals, so I haven't done it. We're going away for a couple of months and coming back in late September. How do I figure out when my conditional approval ends? Will I still get PreCheck while I'm conditionally approved? On my GE Login it says "Due to a significant increase in application volume, we are extending the grace period to allow you continued full benefits while U.S. Customs and Border Protection is finalizing your renewal application" but no date of grace period is given.
Grace period is two years from your expiration date. Which shall be Aug 2023. Your PreCheck works until Aug 2023 if you still do not have final approval yet.


Also, I can't remember from when we did EOA with my daughter- is it open 24/7 at JFK? We're arriving on a weekday at 7pm.
It is not open 24/7. Global Entry Enrollment on Arrival
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Old Jun 19, 2022, 8:32 pm
  #1925  
 
Join Date: Jul 2014
Posts: 483
Originally Posted by 1KChinito
Grace period is two years from your expiration date. Which shall be Aug 2023. Your PreCheck works until Aug 2023 if you still do not have final approval yet.



It is not open 24/7. Global Entry Enrollment on Arrival
Thanks, I found it:

Terminal Seven British Airways, Booth #1
8:00 a.m. to 12:00 a.m.

I'm flying Iberia, so I should be good.

Last edited by SudOvest; Jun 19, 2022 at 8:42 pm
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Old Jun 25, 2022, 8:39 am
  #1926  
 
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,663
"We are pleased to inform you that your U.S. Customs and Border Protection (CBP), Global Entry program membership has been approved". Completed the renewal paperwork on Thursday night and woke up the approval on Saturday morning.
view-with-a-room is offline  
Old Jun 25, 2022, 7:33 pm
  #1927  
 
Join Date: Feb 2022
Posts: 20
Originally Posted by view-with-a-room
"We are pleased to inform you that your U.S. Customs and Border Protection (CBP), Global Entry program membership has been approved". Completed the renewal paperwork on Thursday night and woke up the approval on Saturday morning.
Does it say that in the email now? Normally it just says status change please log in
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munchybunch is offline  
Old Jun 25, 2022, 10:32 pm
  #1928  
 
Join Date: May 2022
Posts: 501
Originally Posted by economyfly
I am a little confused and am reading different things online and was hoping someone could clear up my questions. I was conditionally approved for my renewal pending an interview in JUNE 2022. My current GE expires in JULY 2022 and from what I understand my current GE is good until JULY 2024 despite being conditionally approved, is that correct?

Also they are giving me the option to do enrollment on arrival but do not have any travel for a while, how long does one have to finish the interview process? I read 24 months from conditional approval, is that also correct? In other words I have until JUNE 2024 to do enrollment on arrival? That sounds very generous if my understanding is correct.
I just checked the FAQ's on the website after logging in to my end. It says 730 days to complete enrollment else the application will be terminated. However, I have heard previously that an appointment needs to be scheduled within 30 days although it can be scheduled for a later date (730 days max)
Jzlerner is offline  
Old Jun 25, 2022, 10:41 pm
  #1929  
 
Join Date: Jan 2020
Posts: 103
I am a little confused and am reading different things online and was hoping someone could clear up my questions. I was conditionally approved for my renewal pending an interview in JUNE 2022. My current GE expires in JULY 2022 and from what I understand my current GE is good until JULY 2024, is that correct?

Also they are giving me the option to do enrollment on arrival but do not have any travel for a while, how long does one have to finish the interview process for renewing my GE? I read 24 months from conditional approval, is that also correct? In other words I have until JUNE 2024 to do enrollment on arrival if my conditional approval letter is dated JUNE 2022? That sounds very generous if my understanding is correct.

Last edited by economyfly; Jun 25, 2022 at 10:55 pm
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Old Jun 26, 2022, 7:26 am
  #1930  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Moderator's Note

In case that there is confusion why Jzlerner's answer to economyfly's question appears out of order, it was posted in the wrong thread. The OP then deleted it from where they originally asked the question and reposted in this thread; however, by that time, an answer had already been posted in the original thread. I moved the response to follow the question in the same thread where it was reposted by the OP, however, I do not have the ability to modify time stamps.

TWA884
Travel Safety/Security co-moderator
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Old Jun 26, 2022, 9:31 pm
  #1931  
 
Join Date: Jan 2020
Posts: 103
Originally Posted by Jzlerner
I just checked the FAQ's on the website after logging in to my end. It says 730 days to complete enrollment else the application will be terminated. However, I have heard previously that an appointment needs to be scheduled within 30 days although it can be scheduled for a later date (730 days max)
I do not think this is correct as EOA has no scheduling therefore it can't be scheduled within 30 days
economyfly is offline  
Old Jun 26, 2022, 9:33 pm
  #1932  
 
Join Date: Jan 2020
Posts: 103
Originally Posted by TWA884
In case that there is confusion why Jzlerner's answer to economyfly's question appears out of order, it was posted in the wrong thread. The OP then deleted it from where they originally asked the question and reposted in this thread; however, by that time, an answer had already been posted in the original thread. I moved the response to follow the question in the same thread where it was reposted by the OP, however, I do not have the ability to modify time stamps.

TWA884
Travel Safety/Security co-moderator
Do you know how long one has to finish the renewal with EOA from conditional approval? Is it 24 months from conditional approval? FAQs are not clear.
economyfly is offline  
Old Jun 27, 2022, 5:44 am
  #1933  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Originally Posted by Jzlerner
I just checked the FAQ's on the website after logging in to my end. It says 730 days to complete enrollment else the application will be terminated. However, I have heard previously that an appointment needs to be scheduled within 30 days although it can be scheduled for a later date (730 days max)
The requirement to schedule (not to actually have) the interview within 30 days of the conditional approval was eliminated several years ago and replaced by a deadline to complete the enrollment interview.

Originally Posted by economyfly
Do you know how long one has to finish the renewal with EOA from conditional approval? Is it 24 months from conditional approval? FAQs are not clear.
Deadline to Complete Trusted Travelers Enrollment Interviews Extended due to COVID-19
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Old Jun 29, 2022, 11:22 am
  #1934  
 
Join Date: Oct 2001
Location: SW WA
Posts: 3,887
I got my renewal approved in 1 day. My husband applied in February and is still waiting...
Buster is offline  
Old Jun 29, 2022, 12:07 pm
  #1935  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by Buster
I got my renewal approved in 1 day. My husband applied in February and is still waiting...
When I read that I get so confused. I reapplied at the beginning of the month and no update. I have some friends whom got approved in a few days this past year, so It makes me think did I do something wrong?
Flying Machine is offline  


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