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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Mar 30, 2022, 7:53 pm
  #1831  
 
Join Date: Dec 2006
Location: Ca
Programs: A few
Posts: 46
Applied 3/28/22 (Monday)
Approved 3/30/22 (Wednesday)
GE was valid through August.
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Old Apr 4, 2022, 2:41 pm
  #1832  
 
Join Date: Aug 2018
Location: SMF
Posts: 45
Some Zoom appointments available for this afternoon and early tomorrow morning if anyone needs them.
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Old Apr 4, 2022, 7:30 pm
  #1833  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,561
Originally Posted by pseudoswede
I wonder if they're skipping interviews because she's a minor and to save slots for adults. I will test it out again with Miss Swede's application.

Unfortunately, Mrs. Swede starts traveling for work in May, and I'm not holding out hope for a quick renewal. I'm probably just hoping for conditional approval when we travel internationally this summer and do EoA.
Welp. I submitted the renewal application for both of them on 4/2 in the late evening. I log in today, and both have full approval through 2027.
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Old Apr 8, 2022, 8:51 am
  #1834  
Original Member and FlyerTalk Evangelist
 
Join Date: May 1998
Location: Kansas City, MO, USA
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Posts: 16,579
Originally Posted by Beckles
Got the email and renewed mine and my wife's (who does not expire until 2-1/2 months after mine) on the evening of December 16th, got notice mine had been renewed on December 18th, my wife is not getting the automatic renewal apparently.
Wife got notice on April 1 she had been renewed without a new interview, all of our international travel was identical, not sure why hers took 3-1/2 months and mine only took 2 days, but we renewed plenty early so it was never a real concern.
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Old Apr 8, 2022, 12:41 pm
  #1835  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Submitted my renewal on 3/26 and I have a clean record and still pending and someone else I know with a criminal record (disorderly conduct from 30 or 35 years ago) submitted their renewal on 3/28 and go approved 3/31 with no interview.

Wonder why mine hasn't been approved yet since I applied a couple days earlier than him and have no criminal record and he got approved already. Seems like if someone has a criminal record it would take them longer to review

Not a huge deal since I have a two year grace period but I have a couple international trips this summer and if I have to reinterview would like to do it upon arrival in the US on one of those trips.
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Old Apr 8, 2022, 3:24 pm
  #1836  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by jamesteroh
Submitted my renewal on 3/26 and I have a clean record and still pending and someone else I know with a criminal record (disorderly conduct from 30 or 35 years ago) submitted their renewal on 3/28 and go approved 3/31 with no interview.

Wonder why mine hasn't been approved yet since I applied a couple days earlier than him and have no criminal record and he got approved already. Seems like if someone has a criminal record it would take them longer to review

Not a huge deal since I have a two year grace period but I have a couple international trips this summer and if I have to reinterview would like to do it upon arrival in the US on one of those trips.
Give yourself 3.5 months for approval or conditional approval, as this is the current timeline for these pending approvals nowadays.
ksingh0311 is offline  
Old Apr 8, 2022, 6:02 pm
  #1837  
 
Join Date: Jun 2018
Programs: American Airlines
Posts: 5
My understanding is just luck determines if you need a interview or not. Random selection for some that do or don't.. As I posted earlier I applied six months before by NEXUS expired but the 2 year or so extension ran out and still was unable to get interview (all slots not available) so I had to redo from scratch and pay another $50 fee...and wait.... The only info I had to update on my reapplication was a trip to Germany in 2019. I was able to use it at YYZ in Sept 2021 when still on extended time period that now has not been extended again.
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Old Apr 9, 2022, 3:13 am
  #1838  
 
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,342
German citizen here living in the UK

First time renewal

Applied on the 21st of April and went to border police at FRA April 23rd; full approval came through on May 7th so overall approx. two weeks. Positively surprised.
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Old Apr 9, 2022, 2:25 pm
  #1839  
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Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Is the two year grace period two years from when your GE expires or two years from the date you renewed. My GE expires in March 2023 and I renewed March of 2022 so will my GE be good through March 2024 or March 2025?
jamesteroh is offline  
Old Apr 9, 2022, 2:35 pm
  #1840  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by jamesteroh
Is the two year grace period two years from when your GE expires or two years from the date you renewed. My GE expires in March 2023 and I renewed March of 2022 so will my GE be good through March 2024 or March 2025?
Date of expiration.

Please refer to the following thread:
TWA884 is offline  
Old Apr 12, 2022, 4:09 am
  #1841  
 
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,455
Data point on mine. Renewal app submitted Sunday night (April 10). Just got email saying there was a change in status (do like 445am central time April 12). Logged in and it said I was approved. No interview necessary.
rhwbullhead is offline  
Old Apr 12, 2022, 12:46 pm
  #1842  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by ksingh0311
Data point:
First GE renewal. US LPR.
Submitted renewal on 4th January, currently pending review. For the initial application 4 years back I was conditionally approved in 3 or 4 days; hoping it stays the same this time also.
It's been more than 3 months now pending review of my renewal. Still pending. Waiting..
ksingh0311 is offline  
Old Apr 14, 2022, 9:11 am
  #1843  
 
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
Hi all, question on renewal. My current GE expires Jan 2023 so I have some time, but wanted to get an early start before I forget about it! I am on the website and one of the first questions is "*Do you plan on flying internationally into the U.S. within the next 6 months?" with a note that if the answer is yes, you are encouraged to instead use Enrollment on Arrival. This seems like the question is more targeted towards people who don't currently have GE.

I do plan to travel outside of the US in the next couple months if all goes well. Should I just say Yes, and proceed with the online application? Or choose No and proceed? My current GE will still work regardless of the application status for the renewal, correct?
bswiz is offline  
Old Apr 14, 2022, 9:16 am
  #1844  
 
Join Date: Mar 2022
Posts: 4
Originally Posted by bswiz
Hi all, question on renewal. My current GE expires Jan 2023 so I have some time, but wanted to get an early start before I forget about it! I am on the website and one of the first questions is "*Do you plan on flying internationally into the U.S. within the next 6 months?" with a note that if the answer is yes, you are encouraged to instead use Enrollment on Arrival. This seems like the question is more targeted towards people who don't currently have GE.

I do plan to travel outside of the US in the next couple months if all goes well. Should I just say Yes, and proceed with the online application? Or choose No and proceed? My current GE will still work regardless of the application status for the renewal, correct?

i marked no on mine, as mine was about 11 months from it being expired so my thought process was 6 months from now my current one will still be valid anyways.
mert34 is offline  
Old Apr 18, 2022, 8:44 am
  #1845  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,470
renewal / expiration timing for possible 'extra' year of enrolment?

I'm wondering, is there any reason to renew early rather than wait until the day before expiry to submit for renewal? It seems like, by waiting, there's a possibility of tacking on an extra year to the renewed enrolment duration.

A more expansive discription of my thinking—

From this statement in the wiki,
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 18 months after expiration.
I am given to understand that it's best if the renewal is still pending when the expiration date (birthday) passes.

In the scenario below, do I have the timing and sequencing for renewal correct?

Assume my birthday is 2 Aug, and my GE expires 2 Aug of this year (2022).

If I apply today (18 Apr 2022) to renew, I might have my GE enrolment approved as soon as today or tomorrow, and my new GE expiry would be 2 Aug 2027.

If I apply 1 Aug 2022 to renew, my GE enrolment might be approved that day, and my new GE expiry might be 2 Aug 2027. Or it might be approved many days later, but I would continue to receive benefits while renewal is pending for 24 months (per CBP <https://ttp.cbp.dhs.gov/faq , "How do I renew ..."> or 18 months (per wiki), and then if/when approved my new expiry would then be 2 Aug 2028 (or maybe even 2029).

So is there any reason not to wait until the day before expiry to submit for renewal? Aside from potential risk of forgetting to do so or being somehow indisposed on the day, of course.
fumje is offline  


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