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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jan 6, 2022, 8:46 pm
  #1786  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Moderator's action

For indexing and future search purposes, additional posts whose focus was on listing countries visited on the Global Entry application, rather than the renewal process, were moved to the relevant thread:Thank you for understanding,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Jan 7, 2022, 1:43 pm
  #1787  
 
Join Date: Jan 2018
Location: Seattle, WA, USA
Programs: Marriott, Hilton
Posts: 133
2 DPs for GE Renewal

P1:
Applied: Nov 26, 2021
Status: still shows "Pending Review" as of now (Jan 7, 2022)

P2:
Applied: Jan 5, 2022
Approval: Jan 7, 2022

P2 was born a US citizen while P1 obtained US citizenship in 2020. Not sure if that's why P2's process was much quicker.
fishccy is offline  
Old Jan 11, 2022, 8:10 am
  #1788  
 
Join Date: Oct 2015
Location: SAN
Programs: DL PM, WN A-List
Posts: 346
Expiration March 2022
Dec 17: applied for renewal
Dec 18: conditionally approved

Fast forward to Jan 11, Got an interview at MSP for 8:15

8:12am: pulled in for interview
8:15am: left office
8:55am: got email that I was approved
BusinessElite25 is offline  
Old Jan 11, 2022, 1:39 pm
  #1789  
 
Join Date: Aug 2010
Location: RDU
Programs: Marriott Platinum. AA and UA as well, but I don't care about them anymore.
Posts: 308
Interestingly, my wife's GE expired because she didn't check and start her passport renewal before IT expired. So she got the passport renewed, then had to re-apply for GE since it had expired. I expected she'd have to do everything again, so we were looking at flying to MIA for the interview as that was one of the few places within a couple hours flying time that had openings.
She then got an email saying it was approved. Not conditionally approved, but full approval, and then a couple weeks later got a renewed GE card (that she didn't ask for, but she had one the last time so I guess they just sent it on).

I fully did not expect that at all.
Dread Pirate Jeff is offline  
Old Jan 13, 2022, 12:50 pm
  #1790  
 
Join Date: Apr 2012
Location: New York City
Programs: UA: 1K, Hyatt: Explorist and Marriott: LF Titanium Elite
Posts: 1,268
Another Data Point:

Currently US GCH
  • October 09 2021: Renewed online
  • January 13 2022: Just received notification of renewal with no interview (got a letter from JFK even though I'm residing in NJ now)
Between my initial and renewal:
  • Changed address
  • Switched job
  • Travelled to these countries: UK, France, Germany, Spain, Portugal, Italy, Korea, Japan, HK, China, Australia, Thailand, India, UAE, Qatar, Jordan, Oman, Egypt, South Africa, Morocco, Brazil, Peru, Argentina
LDNConsultant is offline  
Old Jan 13, 2022, 1:51 pm
  #1791  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: ORD
Posts: 14,231
Submitted my GE renewal on 1/10 and it was approved on 1/12. No interview needed, membership extended another 5 years.
gfunkdave is offline  
Old Jan 19, 2022, 6:26 pm
  #1792  
 
Join Date: Jun 2015
Posts: 6
Submitted my renewal on 10/24/2021, still waiting. My wife submitted hers on 1/12/2022 and got fully approved(no interview) on 1/13/2022. She has been to way more countries than me in the past 5 years.
mike.nolan is offline  
Old Jan 22, 2022, 3:10 pm
  #1793  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by mike.nolan
Submitted my renewal on 10/24/2021, still waiting. My wife submitted hers on 1/12/2022 and got fully approved(no interview) on 1/13/2022. She has been to way more countries than me in the past 5 years.
I have come to believe that there are different "queues" or buckets in which renewal applications are placed in, depending on individual profile or a whole lot of other factors that we can't know about. It seems like the folks who are approved within a few days have passed some sort of an automated approval process, and those who have to wait for months must undergo manual review which takes time depending on the number of pending cases..
ksingh0311 is offline  
Old Jan 23, 2022, 1:29 pm
  #1794  
 
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
Programs: Platinum
Posts: 1,687
Submitted 1/21, renewal email 1/22.
frankmu is offline  
Old Jan 26, 2022, 8:56 am
  #1795  
 
Join Date: Aug 2016
Location: SLC
Programs: HH Diamond
Posts: 19
Submitted my renewal application 10/16, received full approval on 1/25.
Jase0581 is offline  
Old Jan 28, 2022, 11:40 am
  #1796  
 
Join Date: Feb 2013
Location: DTW
Programs: DL 2MM, Marriott LTT, Hilton Gold, United Silver
Posts: 223
Originally Posted by ksingh0311
I have come to believe that there are different "queues" or buckets in which renewal applications are placed in, depending on individual profile or a whole lot of other factors that we can't know about. It seems like the folks who are approved within a few days have passed some sort of an automated approval process, and those who have to wait for months must undergo manual review which takes time depending on the number of pending cases..
I am certain that you are correct. If we were to actually figure out that criteria, though, they'd undoubtedly be forced to change it, lest persons would be able to take advantage of the system.

My wife submitted a renewal application January 26, 2022, (expiration is in fourth quarter this year, but wanted to get it in process, just in case). She received approval two days later on January 28, 2022. No interview.
ExArkie is offline  
Old Feb 8, 2022, 11:04 pm
  #1797  
 
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
Originally Posted by MSPeconomist
FWIW, I succeeded in renewing my GE without an interview being required
How did you do this? My GE renewal interview is scheduled for July, but I'd sure like to not have to do it.
CO-PLAT is offline  
Old Feb 8, 2022, 11:17 pm
  #1798  
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Join Date: Sep 2009
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Posts: 100,417
I just did the renewal application and received a notice that my renewal had been approved (no request to schedule an interview). At the time I renewed, this was fairly common but far from universal; there was speculation at the time that people who had visited countries on the "naughty" list had to do interviews.
MSPeconomist is offline  
Old Feb 9, 2022, 8:23 am
  #1799  
 
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Originally Posted by CO-PLAT
How did you do this? My GE renewal interview is scheduled for July, but I'd sure like to not have to do it.

I've renewed my GE twice and my APEC once. Never had to do another interview. I thought the interview was just a one-time thing.
CPMaverick is offline  
Old Feb 9, 2022, 10:27 am
  #1800  
A FlyerTalk Posting Legend
 
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Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,417
When I did mine, I had the impression that a slight majority of people had to do the interview again, but it wasn't required for a significant fraction of renewals.
MSPeconomist is offline  


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