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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Oct 4, 2021, 12:25 pm
  #1726  
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Join Date: May 2009
Posts: 16,054
Just checked Zoom appointment availabilty. Some appoints available for tomorrow, October 5th
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Old Oct 6, 2021, 9:39 am
  #1727  
 
Join Date: May 2002
Location: Albany, NY
Programs: AA Gold; US Air Silver; Amtrak Select Plus; Starwood Platinum; UA 1K; Aeroflot Bonus
Posts: 164
Renewal datapoint

9/30 Received email that Global Entry membership expires 3/29/22
10/4 Renewed Global Entry; website said I would need to schedule an interview
10/5 Renewal fully approved; no mention of need for interview

Only travel in past five years was to Japan.

Chase Sapphire Reserve Global Entry Credit posted immediately.
nyventurecapital is online now  
Old Oct 6, 2021, 3:13 pm
  #1728  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
Renewed my teenage daughters expired GE last night. Got approval this morning. Paid $100 on my new AMEX PLAT for the reimbursement benefit
MNSWEEps is offline  
Old Oct 6, 2021, 4:32 pm
  #1729  
 
Join Date: Jul 2015
Posts: 1,028
Was able to do my interview that was not on the list of approved airports for GE. One of the customs agents interviewed and fingerprinted me it was approved within a few minutes.

SNA/John Wayne Airport.
phant0m is offline  
Old Oct 6, 2021, 6:34 pm
  #1730  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
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Posts: 20,653
Originally Posted by phant0m
Was able to do my interview that was not on the list of approved airports for GE. One of the customs agents interviewed and fingerprinted me it was approved within a few minutes.

SNA/John Wayne Airport.
SNA is on the list of Enrollment on Arrival airports:
John Wayne Airport - Orange County (SNA)

Location: 18601 Airport Way, Santa Ana, CA
Hours of Operation: During International Arrivals
TWA884 is offline  
Old Oct 8, 2021, 9:12 am
  #1731  
 
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
Another data point... My GE expired last year.

August 19: Submitted new application
October 5: Conditionally approved (was able to schedule ZOOM for October 8!)
October 8: Had a 3-minute Zoom interview with a CBP officer and was approved

Very pleased with this Twilight Zone level of governmental efficiency. Not bad at all, especially the interview process.
LaphroaigAndRibeye is offline  
Old Oct 8, 2021, 1:11 pm
  #1732  
 
Join Date: Jul 2015
Posts: 1,028
Originally Posted by TWA884
SNA is on the list of Enrollment on Arrival airports:
Ah wasn't on my automated emails that they had been sending to me.
phant0m is offline  
Old Oct 9, 2021, 7:24 pm
  #1733  
 
Join Date: Aug 2000
Location: Irvine, CA USA
Programs: DL DM
Posts: 510
Originally Posted by phant0m
Was able to do my interview that was not on the list of approved airports for GE. One of the customs agents interviewed and fingerprinted me it was approved within a few minutes.

SNA/John Wayne Airport.
Where you arriving from an international destination when you did this or just show up?
SNAGuy is offline  
Old Oct 10, 2021, 1:15 am
  #1734  
 
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
Just received email. Submitted new application and paid the fee. Have traveled to more than 10 countries since 2016. Will be interesting to see if I am interviewed or get the renewal without interview.
seigex is offline  
Old Oct 11, 2021, 10:13 am
  #1735  
 
Join Date: Aug 2000
Location: Irvine, CA USA
Programs: DL DM
Posts: 510
Originally Posted by seigex
Just received email. Submitted new application and paid the fee. Have traveled to more than 10 countries since 2016. Will be interesting to see if I am interviewed or get the renewal without interview.
I submitted my renewal application on Friday morning and woke up this morning to a "status change" email. I logged in and my application was approved with my new expiration date 5 years later than what my current expiration date was. No re-interview necessary ... this is the second renewal that I won the "no re-interview" lottery.
seigex likes this.
SNAGuy is offline  
Old Oct 11, 2021, 11:45 am
  #1736  
 
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
Originally Posted by SNAGuy
I submitted my renewal application on Friday morning and woke up this morning to a "status change" email. I logged in and my application was approved with my new expiration date 5 years later than what my current expiration date was. No re-interview necessary ... this is the second renewal that I won the "no re-interview" lottery.
How much international travel did you do over the last 5 years? I always fly award on one-way trips for ease of changing flights on the fly, and there was Turkey travel in there. I think that raised suspicions and I got full inspections for the next several months of flights after including one airport that brought in a bomb expert to check my bags. So I wonder if they're going to dig in with all the international travel I had.
seigex is offline  
Old Oct 11, 2021, 12:26 pm
  #1737  
 
Join Date: Jul 2015
Posts: 1,028
Originally Posted by SNAGuy
Where you arriving from an international destination when you did this or just show up?
Arriving from international destination, Cabos. Southwest flying Cabos, Puerto Vallarta and maybe some other Mexico destinations from SNA right now.
phant0m is offline  
Old Oct 11, 2021, 12:45 pm
  #1738  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,126
Originally Posted by seigex
How much international travel did you do over the last 5 years? I always fly award on one-way trips for ease of changing flights on the fly, and there was Turkey travel in there. I think that raised suspicions and I got full inspections for the next several months of flights after including one airport that brought in a bomb expert to check my bags. So I wonder if they're going to dig in with all the international travel I had.
I do a lot of similar travel (always booking one way awards on ET, TK, QR, etc for the same reason). At least 2 fights a year. When I flew for work, I traveled with a fair amount of gear that caused two bomb inspections (both at FRA).

I've done two renewals with no interviews, SSSS, etc.
seigex likes this.
cheltzel is offline  
Old Oct 11, 2021, 3:16 pm
  #1739  
 
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
Originally Posted by cheltzel
I do a lot of similar travel (always booking one way awards on ET, TK, QR, etc for the same reason). At least 2 fights a year. When I flew for work, I traveled with a fair amount of gear that caused two bomb inspections (both at FRA).

I've done two renewals with no interviews, SSSS, etc.
Thanks for the data point. I was SSSS after my Istanbul travel in September until the start of January then it disappeared. Nothing since.
seigex is offline  
Old Oct 11, 2021, 7:12 pm
  #1740  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,126
Originally Posted by seigex
Thanks for the data point. I was SSSS after my Istanbul travel in September until the start of January then it disappeared. Nothing since.
Another data point. My wife whose only international travel is with me on vacation type trips (to classically vacation type destinations) got hit with 3 or 4 SSSS in a row. I don't think there is any discernible pattern for any of this stuff.
cheltzel is offline  


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