Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#1711
Join Date: Jul 2015
Location: DFW
Posts: 522
On Renewal it seems to be a crap shoot, I waited 220ish days for my renewal (I think I am still listed in the wiki on all time longest waits) but got approved with no interview required, my SO was approved within a week for renewal but was required to interview, I had more international travel and we both had moved twice since our original application (my move was interstate her's was intrastate). It seems to be if you are traveling to more "high risk" countries , if you had any name change (e.g. marriage), and if you have a second passport you are more likely to get an interview required.
One nice thing now though is (at least renewal interviews) can be conducted via Zoom so it is much easier than having to travel to the nearest airport.
One nice thing now though is (at least renewal interviews) can be conducted via Zoom so it is much easier than having to travel to the nearest airport.
#1712
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
Actually my first trip to the USSR was in 1970 on a student tour.
#1715
Join Date: Dec 2009
Location: London, UK
Programs: BA Gold, Star Alliance Gold, HHonors Gold.
Posts: 70
Applied on 30th July, approved 2nd September. Didn't receive any notification, noticed upon logging in that now valid through to my birthday (June) in 2027 so gained almost 12 months
#1716
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
#1718
Join Date: Dec 2003
Location: Oakland CA
Programs: DL Gold, AS MVPG, Globalist
Posts: 1,008
So kind of an interesting datapoint. I applied Aug 9 for a renewal (after my expiration date), and have heard nothing for six weeks. Tonight, about 11pm PT, I decided to login to make sure I hadn't somehow missed an email, and I indeed I hadn't.... I was still 'Waiting for conditional approval'.
Then, just over an hour later, I get the 'Status Change' email -- came in at 12:10am. I logged in again and checked... and sure enough... approved without an interview.
While I doubt my logging in had anything to do with getting approved, it's rather interesting that they're approving people at 12:10am (3:10am ET). Maybe they've either outsourced this to another country (doubtful), or they've actually got people working around the clock? Or maybe the system only updates at midnight PT? It definitely wasn't just an email delay -- the website positively said I was still in limbo just an hour and a half ago.
Then, just over an hour later, I get the 'Status Change' email -- came in at 12:10am. I logged in again and checked... and sure enough... approved without an interview.
While I doubt my logging in had anything to do with getting approved, it's rather interesting that they're approving people at 12:10am (3:10am ET). Maybe they've either outsourced this to another country (doubtful), or they've actually got people working around the clock? Or maybe the system only updates at midnight PT? It definitely wasn't just an email delay -- the website positively said I was still in limbo just an hour and a half ago.
#1719
Join Date: Jun 2004
Posts: 3,774
Then, just over an hour later, I get the 'Status Change' email -- came in at 12:10am. I logged in again and checked... and sure enough... approved without an interview.
While I doubt my logging in had anything to do with getting approved, it's rather interesting that they're approving people at 12:10am (3:10am ET). Maybe they've either outsourced this to another country (doubtful), or they've actually got people working around the clock? Or maybe the system only updates at midnight PT? It definitely wasn't just an email delay -- the website positively said I was still in limbo just an hour and a half ago.
#1722
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
I know people that have checked that and gotten approves immediately and other who didn't and waited 5 months, I really don't think it is a factor
#1723
Join Date: Feb 2006
Location: land of aahhhhs (ICT)
Programs: EXP LTPlat
Posts: 492
Precheck while waiting for renewal of expired Global Entry?
When I flew home from Portugal I found out my Global Entry expired the next day. I mistakenly thought that they'd been automatically extending everyone for 18 months. Anyway, I've reapplied and have conditional approval. Trying to get an interview is, I'm sure, an all too familiar story. I hunted down the CBP office at DFW while passing through on Monday to see if I could do a walk-in, but they were closed at 1500. I have no international travel plans in the immediate future, but do have some upcoming domestic trips. Is there a way to get Precheck back, which expired along with G.E, while waiting to find an appointment time? Would applying separately for Precheck throw a monkey wrench into my Global Entry processing? Would a short jaunt to Mexico enable an approval on arrival, or is that program reserved for unexpired applicants? I'll be pleasantly surprised if anyone knows the answer as I've searched the TTP and other sites to no avail. But, well, Flyertalk.
#1724
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
To answer your questions which I quoted: (a) applying for a standalone PreCheck will have no effect on the approval your belated Global Entry renewal application; the applications are processed by different agencies. (b) Global Entry Enrollment on Arrival is available for all applicants who have been conditionally approved, regardless whether it is a first-time application or a renewal application.
Good luck.
Last edited by TWA884; Sep 29, 2021 at 6:46 pm Reason: Typo
#1725
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
Trying to renew my daughters expired GE and I get "
There was a problem processing your payment. Please try again". I checked my AMEX PLAT and it already has 3 $100 pending charges. I have let AMEX know that these should fall off else I have to dispute as my daughters renewal app still shows INCOMPLETE
There was a problem processing your payment. Please try again". I checked my AMEX PLAT and it already has 3 $100 pending charges. I have let AMEX know that these should fall off else I have to dispute as my daughters renewal app still shows INCOMPLETE