Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry Renewal Information and Processing Timelines

Community
Wiki Posts
Search
Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




Print Wikipost

Global Entry Renewal Information and Processing Timelines

Thread Tools
 
Search this Thread
 
Old May 27, 2021, 9:00 pm
  #1621  
 
Join Date: Sep 2010
Location: KSUX
Posts: 906
Not explicitly but when he sat down he said he needed to see my passport and he needed to update my photo and finger prints and then I'd be on my way. After that he just asked me to verify my full name and current address. The last thing he said before I left was I was good until 2025, my PASSID number would remain the same and to expect my new GE card in 7-10 days. No other travel related questions were asked. I wouldn't be surprised if I got flagged for needing my fingerprints recaptured because both times I've used GE I had issues at the kiosk which doesn't surprise me because the agent who took them originally had problems capturing them. Then again maybe I was selected at random to have to interview again. Either way the officer was really nice and professional which made for a smooth process. If it wasn't for having several interviews canceled or rescheduled it would have been a simple renewal.
txviking likes this.
LtKernelPanic is offline  
Old Jun 1, 2021, 3:34 pm
  #1622  
 
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,086
Applied for renewal April 20, 2021 (nearly one year before expiration date)
Approved: May 30, 2021
Did not need interview. No address or name change but I had approx 40 countries visited so I thought I might need an interview, but no. Happy!!!

June 5: received my new card. DONE!

Last edited by fmkgb; Jun 5, 2021 at 2:24 pm
fmkgb is offline  
Old Jun 4, 2021, 7:08 pm
  #1623  
 
Join Date: Jan 2013
Location: Boston, MA, USA
Programs: DL Gold Medallion (1M), Marriott Bonvoy Gold Elite (lifetime)
Posts: 29
Any experiences with how long it's taking nowadays to renew Global Entry when applying after the expiration date (it was about 2 weeks, in my case)? Not sure this matters, but this would be my 2nd renewal (first got it in 2010). Had no idea that it was going to expire on that date, and I swear I never got an e-mail reminder either!
htfdcolt is offline  
Old Jun 5, 2021, 4:11 am
  #1624  
 
Join Date: Dec 2006
Location: BKK/SEL/YQG
Posts: 2,543
My NEXUS renewal submitted on 31 Dec is still pending - anyone else in a similar boat?
SirJman is offline  
Old Jun 5, 2021, 10:09 am
  #1625  
 
Join Date: Apr 2005
Programs: UA 1K, MM
Posts: 389
Originally Posted by OneHourPhoto
Not sure if anyone has done the Zoom interview yet and would be interested in the experience as i have one scheduled for late June. As of the other day, there was a lot of availability in late June and (at least) thru July
My wife's GE had expired in 2019. After reapplying, got the letter to schedule an interview in about four days. The Zoom interview is an option, but there's no availability--anytime in the next year! So she'll be doing the in-person route.
lancelot21 is offline  
Old Jun 5, 2021, 12:57 pm
  #1626  
 
Join Date: Apr 2005
Programs: UA 1K, MM
Posts: 389
Originally Posted by lancelot21
...The Zoom interview is an option, but there's no availability--anytime in the next year!
I should have asked: Does anyone have any experience with Zoom interview slots opening up over time?
lancelot21 is offline  
Old Jun 5, 2021, 4:20 pm
  #1627  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Exclamation Moderator's Note

Originally Posted by lancelot21
I should have asked: Does anyone have any experience with Zoom interview slots opening up over time?
We have a thread dedicated for discussing the remote option for the Trusted Travelers enrollment interviews. For indexing and future search purposes, please continue to discuss this topic in that thread:Future posts whose focus is the remote interview option will be moved there.

Thank you for understanding,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Jun 8, 2021, 9:27 pm
  #1628  
Suspended
 
Join Date: Feb 2020
Posts: 1,501
Applied for renewal: June 8, 2021

First time renewing so we'll see how long this takes and if I need an interview again.
FlyDeltaMD88 is offline  
Old Jun 10, 2021, 5:44 pm
  #1629  
Suspended
 
Join Date: Feb 2020
Posts: 1,501
Originally Posted by FlyDeltaMD88
Applied for renewal: June 8, 2021

First time renewing so we'll see how long this takes and if I need an interview again.
Update: Approved/Renewed June 10, 2021, no interview required.
brewdog11 likes this.
FlyDeltaMD88 is offline  
Old Jun 15, 2021, 6:35 pm
  #1630  
 
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
Originally Posted by FlyDeltaMD88
Update: Approved/Renewed June 10, 2021, no interview required.
Same experience a family member of mine had recently. Applied for renewal and was approved two days later, no interview required. I was floored when I heard this and thought they were incorrect, but they showed my the approval on their portal. I guess an interview is no longer required in every case.
brewdog11 is offline  
Old Jun 16, 2021, 3:59 am
  #1631  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,125
Originally Posted by brewdog11
Same experience a family member of mine had recently. Applied for renewal and was approved two days later, no interview required. I was floored when I heard this and thought they were incorrect, but they showed my the approval on their portal. I guess an interview is no longer required in every case.
I've had two renewals. One well before the pandemic and one during the pandemic. No interview required either time.
cheltzel is offline  
Old Jun 16, 2021, 12:34 pm
  #1632  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
SO just did a renewal and was Conditionally Approved, was able to snag a Zoom interview within 2 weeks with appointments every 15 minutes the entire month of July.

One interesting note she had until June 1 2023 to schedule an interview before the application cancelled.
N104UA is offline  
Old Jun 17, 2021, 2:42 pm
  #1633  
Suspended
 
Join Date: Feb 2020
Posts: 1,501
Originally Posted by brewdog11
Same experience a family member of mine had recently. Applied for renewal and was approved two days later, no interview required. I was floored when I heard this and thought they were incorrect, but they showed my the approval on their portal. I guess an interview is no longer required in every case.
Yup, was amazed it was that quick/no interview.

Also got my new card in the mail today, June 17.
FlyDeltaMD88 is offline  
Old Jun 23, 2021, 3:17 pm
  #1634  
 
Join Date: May 2016
Location: NYC
Posts: 265
I was conditionally approved for my 1st renewal back in April (a couple days after my application). Finally had the in-person interview today, the only thing they asked was to confirmed that I still had the same employer. Re-did the photo and fingerprints. In and out in <10 mins. My initial guess on why I didn't get auto-approved is that I've had a number of address changes in the past 5 years
aimango is offline  
Old Jun 27, 2021, 4:16 pm
  #1635  
 
Join Date: Nov 2006
Posts: 115
Can I renew global entry with an expired (pending renewal) passport?

Long story short, I'm stupid and without any travel plans during the pandemic I allowed both my passport and global entry to expire. I just submitted my passport renewal by mail and should get that back sometime around October or November if the 18-week estimate is correct. My global entry expired last month, and I looked at the site to renew it and it requires my passport information.

I assume that I need to wait until I get my new passport back before submitting the global entry renewal, but is there any way I can do it with my current (expired) passport information? I am fine with waiting (traveling internationally in December but my infant son in all likelihood won't get his global entry before then so mine would be useless anyway), but want to make sure my application is a "renewal" and not a "new application" as I'm assuming it will take much longer to be processed as a "new" application. At what point does the option to renew disappear?

Finally, is there any chance that my current TSA precheck number will work for domestic flights in the next few months? I heard there was a 18 or 24 month extension on expired global entry accounts.

Thanks!
monkeys is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.