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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Apr 4, 2021, 4:19 pm
  #1591  
 
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,852
Originally Posted by mot29
I had my new card in hand within a week.
Return address was DC, sent to DC.
Thanks for your reply
tattikat2 is offline  
Old Apr 5, 2021, 9:14 am
  #1592  
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
 
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
Originally Posted by tattikat2
Renewal application to approval was 6 days total

Does anyone know how long it takes for a new card to arrive?

Thanks
Applied for renewal on a Monday, approved on Wednesday, and card delivered via US Mail the following Monday. Mailed from DC to West Coast.

7 days from application to card in hand. I still can’t believe it.
Pat89339 is offline  
Old Apr 5, 2021, 7:40 pm
  #1593  
 
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,852
Originally Posted by Pat89339
Applied for renewal on a Monday, approved on Wednesday, and card delivered via US Mail the following Monday. Mailed from DC to West Coast.

7 days from application to card in hand. I still can’t believe it.
Card arrived today so 7 days as well.
Outstanding! At least one Gov. branch is doing it right
Pat89339 likes this.
tattikat2 is offline  
Old Apr 6, 2021, 5:37 pm
  #1594  
 
Join Date: May 2013
Location: SAN, LAX
Programs: JMB, Bonvoy, Hyatt
Posts: 237
Applied for renewal in Nov, got approval almost exactly 4 months after. Did not need an interview.
SugoiHikouki is offline  
Old Apr 6, 2021, 6:24 pm
  #1595  
 
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,585
CA renewal story

My NEXUS renewal - from N of the 49 Parallel - is not as positive.........
Mine came up for renewal last October. The online renewal was easy & past (no interview req'd) but then it hit a pandemic speed bump.....
As I recall, all NEXUS renewals were on hold and expiring cards were extended by (as I recall) by six months.
Bottom line.........my replacment card arrived last month. Better late than never!
Antonio8069 is offline  
Old Apr 9, 2021, 7:01 pm
  #1596  
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Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Received this response after filing my renewal two days ago leaving me confused! Is my status extended more than 18 months? Or do I go into a sort of "time out" status then until finalized at an interview as late as 2024?

----------------------------


Schedule your appointment as soon as possible. If you do not select an appointment date by Monday, April 10, 2023, your application will be deleted from the system. You will be required to resubmit your application and pay the application fee again.


Due to a significant increase in application volume, we are extending the grace period from 12 months to 18 months for any submitted renewal application. This means you will continue to receive full benefits for 18 months while U.S. Customs and Border Protection is finalizing your renewal application.
Points Scrounger is offline  
Old Apr 10, 2021, 12:36 am
  #1597  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,657
Your renewal was conditionally approved. You will continue to receive Global Entry benefits for up to eighteen months pending the final approval of your renewal application. You must complete your renewal application interview within two years, otherwise your renewal application will be canceled.
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TWA884 is offline  
Old Apr 11, 2021, 6:55 pm
  #1598  
 
Join Date: Jul 2015
Posts: 1,028
Originally Posted by TWA884
Your renewal was conditionally approved. You will continue to receive Global Entry benefits for up to eighteen months pending the final approval of your renewal application. You must complete your renewal application interview within two years, otherwise your renewal application will be canceled.
So what's the consensus for this. Should I wait near the 2 year deadline to do the interview? Will I get 5 years of Global Entry from the date of the official approval or the conditional approval?
Points Scrounger likes this.
phant0m is offline  
Old Apr 11, 2021, 9:03 pm
  #1599  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,657
Originally Posted by phant0m
Will I get 5 years of Global Entry from the date of the official approval or the conditional approval?
Upon final approval, your Global Entry next expiration date will be five years from the previous one. The expiration date does not get extended by postponing the enrollment interview (unless you apply for renewal after it had already expired). GE expiration dates are always on the members' birthdates.
TWA884 is offline  
Old Apr 12, 2021, 12:44 pm
  #1600  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
For those who've required an interview for renewal, did you get any idea of what information they may have wanted "clarified"?
ryandc99 likes this.
Points Scrounger is offline  
Old Apr 12, 2021, 1:19 pm
  #1601  
Moderator, Delta Skymiles and Mileage Run
 
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Originally Posted by Points Scrounger
For those who've required an interview for renewal, did you get any idea of what information they may have wanted "clarified"?
I have the same question. Especially given this is my second renewal and the first did not require an interview.
ryandc99 is offline  
Old Apr 15, 2021, 7:01 pm
  #1602  
 
Join Date: Apr 2008
Location: RDU
Posts: 5,245
Originally Posted by techie
Regardless of how obvious it may seem, it's not stated on the dashboard page. When one schedules an appointment for a renewal, no email confirmation is emailed with a list of documents to bring.

Also, given that it is possible to schedule remote interviews over Zoom, how is the whole passport thing handled then? Given that those are permitted, it's clear that no physical transfer of documents to CBP for inspection is needed.
I suppose they could have you hold up your photo page to the camera on laptop or phone. If you have a camera.
zitsky is offline  
Old Apr 15, 2021, 7:56 pm
  #1603  
 
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
Applied for renewal Jan 16. Approved on April 1. Card showed up in the mail on April 5.

Not as long as I thought it would take.
bitterproffit is online now  
Old Apr 16, 2021, 12:43 pm
  #1604  
 
Join Date: Jan 2017
Posts: 200
why do they need interview for renewal applicants? Those with many international travel history or some arrest or criminal records?
Thanks
Sherab Sherab is offline  
Old Apr 25, 2021, 6:57 pm
  #1605  
 
Join Date: Oct 2006
Location: California, USA
Programs: AA Exec Plat, Marriott Plat, Hertz Pres, Global Entry
Posts: 103
Originally Posted by TWA884
Actually, based upon anecdotal evidence in this thread, even tardy renewals are processed as renewals, not as new applications, although there is a gap in the benefits. Some late renewals were approved without the need for an interview and new photo and fingerprints.
Quick update: I applied for renewal on Feb 15, (2 weeks after expiry) and the GE status was renewed on Apr 17 (so approx. 8 weeks later) without any interview or additional info from me ($100 Fee of course). New card arrived in the mail approx. 5 days later. So glad to get my TSA-Pre status back. (Hopefully I will get to travel to Europe this summer, based on news today (Apr 25) from EU, fully vaccinated Americans can travel without restriction (commence date TBA).

My new card is good until Jan 31, 2027 so in effect I have 5 years and 9 months approx. validity.

Safe Travels all !

Originally Posted by TWA884
Upon final approval, your Global Entry next expiration date will be five years from the previous one. The expiration date does not get extended by postponing the enrollment interview (unless you apply for renewal after it had already expired). GE expiration dates are always on the members' birthdates.

Data point. My GE renewal (I summitted it 15 days post expiry) was processed in 8 weeks, valid status updated automatically and picked up by American Airlines with card arriving 5 days later. The expiry date is actually a full six (6) years post the original expiry date, ie. 1/31/2027. Thanks

Last edited by TWA884; Apr 25, 2021 at 10:02 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.
IrishBoy is offline  


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