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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Apr 30, 2021, 8:02 am
  #1606  
 
Join Date: Jun 2004
Location: PBI
Programs: DL 2.8 MM/PM, AA MM/GLD, Marriott LT Platinum, Hilton Gold
Posts: 1,746
I just realized this week that my Global Entry will expire at the end of June (for some reason I had thought it was valid through 2023). I'm hoping to be able to take a trip for my birthday in June if COVID restrictions permit...
Applied for renewal on 4/28. Received notification this morning (4/30) that it has been approved. Only 2 days from application to approval of renewal!
Update: The new card arrived a week after approval on 5/7.

Last edited by pbjag; May 8, 2021 at 6:06 pm
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Old Apr 30, 2021, 8:34 pm
  #1607  
 
Join Date: Jan 2016
Location: SAN, LAX, SFO
Programs: BA Silver
Posts: 120
Adding a few more data points here. Our family of 4 each applied for renewal on day 364 before expiration dates starting October 2020. The latest application was March 2021. We all got approved within 24-48 hours without interviews. One of the applications was submitted on a Saturday and approved on Sunday.

Last edited by sleepro; May 2, 2021 at 8:18 am
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Old May 8, 2021, 6:36 pm
  #1608  
 
Join Date: May 2014
Posts: 18
GE was due to expire in January 2022 so I applied for renewal on April 23rd and received an automatic approval next day. I did have an an address change, a few job changes, and visited 5-6 countries (pre-COVID), so was pleasantly surprised at the speed of the approval.
Jampack200 is offline  
Old May 16, 2021, 10:33 pm
  #1609  
 
Join Date: Jan 2017
Posts: 200
The first renewal of my wife and our young son got approved and says expire in 2026 without interview. Will they receive new GE cards with updated expiry date or they are using the same old card?
Thanks. Now it is my turn to renew.
Sherab Sherab is offline  
Old May 16, 2021, 10:37 pm
  #1610  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Sherab Sherab
The first renewal of my wife and our young son got approved and says expire in 2026 without interview. Will they receive new GE cards with updated expiry date or they are using the same old card?
Thanks. Now it is my turn to renew.
New Global Entry cards with new expiration date will arrive in ten days after final approval.
1KChinito is offline  
Old May 17, 2021, 7:58 am
  #1611  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Originally Posted by Sherab Sherab
The first renewal of my wife and our young son got approved and says expire in 2026 without interview. Will they receive new GE cards with updated expiry date or they are using the same old card?
Thanks. Now it is my turn to renew.
Originally Posted by 1KChinito
New Global Entry cards with new expiration date will arrive in ten days after final approval.
Just remember, when new cards arrive, follow the card's instructions and use the TTP website to "activate" the card.
Xyzzy and rsqrott like this.
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Old May 17, 2021, 8:02 am
  #1612  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Originally Posted by Sherab Sherab
The first renewal of my wife and our young son got approved and says expire in 2026 without interview. Will they receive new GE cards with updated expiry date or they are using the same old card?
They will receive new cards -- with the same picture as on the old cards. Yu can tell them apart via the tiny "Date of issue" listed in the top left corner on the back of each card.
Xyzzy is offline  
Old May 18, 2021, 2:45 pm
  #1613  
 
Join Date: Sep 2013
Location: SoCal
Programs: UA Gold, Marriott Gold
Posts: 186
Data points for renewals for Mrs LAX2Anywhere and myself:
  • GE was set to expire for both of us in July 2021
  • Submitted renewals online Feb 3, 2021
  • Received "Application Status Change" emails in mid-April. We were overseas at the time without secure network connections, so we didn't go online to check to the details.
Coming back into the US through MIA in mid-May, we stopped at CBP to see if we could do Renew on Entry interviews. Only had to wait maybe 30-45 minutes for interviews. Found out my wife had been conditionally approved and she went through a short renewal interview process. When it was my turn for the interview, found out I had been fully approved and the new card had been mailed to my home. Sure enough, my card had been mailed in mid-April and was in mail waiting for us. My wife's card showed up a few days ago. We are now both approved until July 2026.
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Old May 20, 2021, 8:07 am
  #1614  
 
Join Date: May 2013
Location: JFK
Posts: 459
For a wonder- I applied for renewal on Monday of this week and received an email regarding status change on Tuesday night. Approved. I was shocked that it was processed and approved so quickly but delighted, too. Now I'm just waiting for the new card to arrive. mnbp thanks for the reminder about activating the new card.
rsqrott is offline  
Old May 20, 2021, 1:44 pm
  #1615  
Suspended
 
Join Date: Oct 2014
Posts: 16,871
Originally Posted by mnbp
Just remember, when new cards arrive, follow the card's instructions and use the TTP website to "activate" the card.
Doh! Had my new card for about 2 months and completely forgot. Activated yesterday.
QtownDave is offline  
Old May 21, 2021, 7:33 am
  #1616  
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Join Date: May 2016
Posts: 393
Originally Posted by TWA884
Actually, based upon anecdotal evidence in this thread, even tardy renewals are processed as renewals, not as new applications, although there is a gap in the benefits. Some late renewals were approved without the need for an interview and new photo and fingerprints.
FWIW, I let my GE lapse for a few years and my newly submitted application is being processed as a renewal. Whether they make me do the whole photo and fingerprints again remains to be seen though. Moved, new employer, new drivers license so not getting my hopes up too much
Cityflyer10 is offline  
Old May 21, 2021, 8:38 am
  #1617  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Cityflyer10
FWIW, I let my GE lapse for a few years and my newly submitted application is being processed as a renewal. Whether they make me do the whole photo and fingerprints again remains to be seen though. Moved, new employer, new drivers license so not getting my hopes up too much
Thank you for sharing. Please do keep us posted for future reference.
1KChinito is offline  
Old May 22, 2021, 1:35 pm
  #1618  
 
Join Date: Jul 2008
Location: NYC
Programs: DL PM, HH Diamond, Hertz PC
Posts: 171
Originally Posted by ryandc99
I was just granted conditional approval on my renewal.. This is my second renewal. First renewal was approved without an interview, this one will require an interview.

Checking the site, I could not find a single zoom interview anywhere on the calendar... but there do seem to be plenty of airport slots.

Has anyone been successful with a Zoom interview?
Not sure if anyone has done the Zoom interview yet and would be interested in the experience as i have one scheduled for late June. As of the other day, there was a lot of availability in late June and (at least) thru July

This is my renewal and interview is required. Seen comments on this but not specifics of the reason(s) why. This is my 1st renewal and needed interview due the initial process as well
OneHourPhoto is offline  
Old May 27, 2021, 4:59 pm
  #1619  
 
Join Date: Sep 2010
Location: KSUX
Posts: 906
The Saga is finally over.

Applied for renewal in January 27, 2020.
Conditional Approval: January 28th, 2020. Interview required, le sigh.
Final approval: May 27, 2021.

Total time: 1 year, 5 months.

After less than 5 minutes in their office to verify my passport, name and address all he did was take a new photo for my GE card update my finger prints so hopefully they'll work next time I use a kiosk.
LtKernelPanic is offline  
Old May 27, 2021, 5:38 pm
  #1620  
 
Join Date: Apr 2008
Location: RDU
Posts: 5,242
Originally Posted by LtKernelPanic
The Saga is finally over.

Applied for renewal in January 27, 2020.
Conditional Approval: January 28th, 2020. Interview required, le sigh.
Final approval: May 27, 2021.

Total time: 1 year, 5 months.

After less than 5 minutes in their office to verify my passport, name and address all he did was take a new photo for my GE card update my finger prints so hopefully they'll work next time I use a kiosk.
Did they tell you interview was required because of the fingerprints?
zitsky is offline  


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