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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Mar 2, 2022, 5:33 pm
  #1816  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by theboss7593
What is the process if your GE expired and renewed after it expired? Benefits no longer (or until new app accepted) or with COVID situation when you re-apply the benefits are auto-extended for a year ?
If you apply for renewal after the expiration date of your membership, you will not receive the trusted travelers program benefits until the final approval of the renewal application. The benefits are extended, for up to two years, pending the final approval of the renewal application only when the renewal application is submitted prior to the original expiration date.
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Old Mar 3, 2022, 8:12 am
  #1817  
 
Join Date: May 2008
Posts: 25
I have a similar problem in that I erroneously let my GE expire in June 2021 and applied February 1, 2022 when I started traveling again. I don't recall receiving any expiration notice. As of today I'm still waiting for conditional approval? Is there anything or anyone I can contact to see what the status is or if there's a problem. I see others in this forum who have been approved pretty quickly. This would be my third time paying for GE and I did not travel out of the country in the past 5 years.

Thank you.
ringers is offline  
Old Mar 4, 2022, 8:49 am
  #1818  
 
Join Date: Aug 2011
Location: West Central Illinois
Programs: Marriott Platinum, Hilton Gold, Hyatt Dicoverist
Posts: 122
2 data points:

Second renewal for wife and myself.

Self
Applied 3/1 - full approval 3/3

Wife
Applied 3/2 - full approval 3/4

Was expecting to need interviews as this was our second renewal . Was quite surprised no interviews needed.
rkb2530 is offline  
Old Mar 4, 2022, 11:14 am
  #1819  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Originally Posted by ringers
I have a similar problem in that I erroneously let my GE expire in June 2021 and applied February 1, 2022 when I started traveling again. I don't recall receiving any expiration notice. As of today I'm still waiting for conditional approval? Is there anything or anyone I can contact to see what the status is or if there's a problem. I see others in this forum who have been approved pretty quickly. This would be my third time paying for GE and I did not travel out of the country in the past 5 years.

Thank you.
Nothing is wrong. If you see many posts up above, randomly some applications take up to 3-4 months to be processed. First time it took me 5 days to be approved, this time for renewal I am still waiting 60 days and counting as of today.
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Last edited by ksingh0311; Mar 4, 2022 at 12:18 pm
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Old Mar 7, 2022, 12:09 am
  #1820  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,561
Even on weekends...

Submitted renewal on 3/5 around 5pm
Full approval on 3/6 just before midnight

So about 30 hours
pseudoswede is offline  
Old Mar 8, 2022, 1:16 pm
  #1821  
 
Join Date: May 2005
Location: Cincinnati, OH
Programs: Delta, Starwood, Hilton
Posts: 455
How long does global entry take nowadays?

I just looked on my global entry card and it expires in August of 2023. I remember that there has been some timing issues for getting a new one. Does anyone know how the situation is nowadays?
gungadin is offline  
Old Mar 10, 2022, 11:24 pm
  #1822  
 
Join Date: Jan 2018
Location: Seattle, WA, USA
Programs: Marriott, Hilton
Posts: 133
Originally Posted by fishccy
2 DPs for GE Renewal

P1:
Applied: Nov 26, 2021
Status: still shows "Pending Review" as of now (Jan 7, 2022)

P2:
Applied: Jan 5, 2022
Approval: Jan 7, 2022

P2 was born a US citizen while P1 obtained US citizenship in 2020. Not sure if that's why P2's process was much quicker.
P1 received conditional approval notice today (Mar 10, 2022) after 7pm Pacific Time. Scheduled in-person interview from DHS website. No Zoom interview slots were available for the entire 2022.
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Old Mar 11, 2022, 9:10 am
  #1823  
 
Join Date: Aug 2002
Location: Trenton NJ
Programs: UA Gold MM, Honors Diamond, Marriott Gold, Hertz President’s Circle
Posts: 3,668
I applied for renewal on Wednesday. Received Conditional approval yesterday. There are no Zoom appointments available through 2025.

Was able to schedule in person at EWR for October 2
Bluehen1 is offline  
Old Mar 17, 2022, 8:41 am
  #1824  
 
Join Date: Jun 2018
Location: Central Massachusetts
Programs: Air - Delta, SAS, JetBlue, Icelandair, Hotel - Radisson Platinum
Posts: 12
Another data point of long delays for renewal.
Current GE expires MAY-2022
Did the renewal process on 4-DEC-2021

As of today (17-MAR-2022) - application is still showing "pending".

I see others comment that submitted renewals in NOV-2021 -- finally getting approvals.
Hopefully some time in the next month.

Time now 11:20am -- This is amazing - I just received notification of an "update" on my application.
Logged back into the GE site - and the application is now "approved" with no interview needed.
Looks like they are finally making progress thru the backlog.
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Last edited by plan200; Mar 17, 2022 at 9:38 am Reason: updated info
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Old Mar 19, 2022, 7:05 am
  #1825  
 
Join Date: Mar 2022
Posts: 4
Applied the 17th late in the day around 4pm or so. Approved 3/18 around 11pm with no interview.
mert34 is offline  
Old Mar 20, 2022, 1:42 am
  #1826  
 
Join Date: Jan 2018
Location: Seattle, WA, USA
Programs: Marriott, Hilton
Posts: 133
Originally Posted by fishccy
P1 received conditional approval notice today (Mar 10, 2022) after 7pm Pacific Time. Scheduled in-person interview from DHS website. No Zoom interview slots were available for the entire 2022.
P1's in-person interview: Mar 14, 2022
Approved immediately after the interview and received new GE card in the mail on Mar 20, 2022.
fishccy is offline  
Old Mar 20, 2022, 5:54 am
  #1827  
 
Join Date: Mar 2022
Posts: 1
First renewal
Applied: Dec 8, 2021
Conditional approval: Mar 20, 2022
Zoom interview and full approval: Mar 20, 2022

Last edited by PeibaeXieseiph; Mar 20, 2022 at 5:58 am Reason: Add detail (renewal)
PeibaeXieseiph is offline  
Old Mar 20, 2022, 9:19 am
  #1828  
 
Join Date: Mar 2001
Location: Los Angeles
Programs: UA plat (1 mm miler) ; AA plat (2 mm miler); Marriott lifetime Titanium
Posts: 918
I stupidly let my GE expire the end of Nov. I immediately submitted a renewal application. I received notification today that I was conditionally approved and need to schedule an interview. I live in LA and the next interview slot is in January 2023. The notice says I need to schedule either a remote or in-person interview. However, I don't see a link for remote interviews. If there is not a link to specifically schedule a remote interview, does that mean I'm not eligible? When I applied for the renewal I added APEC and I'm afraid that might be why I need to do in-person.

Is it worth continuing to check for sooner appointments in LA? If I'm randomly traveling to some other airport and see the Global Entry interview location, is it possible to try to walk-in? Any other suggestions to get this done sooner?

Last edited by jtrader; Mar 20, 2022 at 9:33 am
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Old Mar 20, 2022, 9:32 am
  #1829  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Originally Posted by jtrader
Is it worth continuing to check for sooner appointments in LA? If I'm randomly traveling to some other airport and see the Global Entry interview location, is it possible to try to walk-in? Any other suggestions to get this done sooner?
Please refer to the following threads:If you are traveling internationally, Global Entry Enrollment on Arrival is also an option.
TWA884 is offline  
Old Mar 23, 2022, 7:30 pm
  #1830  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,561
Since my GE expired in 2022, I thought my family's did also. I was wrong. That's when I realized that we applied in 2016, and we got approved between my birthday and the rest of my family's. Oops.

I applied for Baby Swede's renewal on 3/21. I checked today, and she got full approval with expiration in 2027!

I wonder if they're skipping interviews because she's a minor and to save slots for adults. I will test it out again with Miss Swede's application.

Unfortunately, Mrs. Swede starts traveling for work in May, and I'm not holding out hope for a quick renewal. I'm probably just hoping for conditional approval when we travel internationally this summer and do EoA.
pseudoswede is offline  


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