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Remote Interviews Trial Phase for Global Entry/NEXUS [NEXUS pending]

Remote Interviews Trial Phase for Global Entry/NEXUS [NEXUS pending]

Old Feb 19, 21, 12:02 pm
  #1  
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Remote Interviews Trial Phase for Global Entry/NEXUS [NEXUS pending]

There was an opening for a NEXUS interview in March at Fort Erie, ON and signed up for it a couple weeks ago. I don't expect it to take place, so I hit the Reschedule button a few minutes ago. In doing so, it offered me the option of conducting my interview via Zoom. I accepted and went to schedule. There were no dates available. Is this Zoom option something new that may not be completely rolled out yet? Anyone else know or hear anything about Zoom interviews for TTPs?
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Old Feb 19, 21, 2:58 pm
  #2  
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This option has recently been mentioned in a couple of other threads:
Originally Posted by PeteyNice View Post
Remote interviews? I have been checking for interview appointments for a while now and today noticed that I had the option of a Remote interview. There were no appointments available when I clicked through, but has anyone seen that before? Have you done one?
Originally Posted by BlueHorizonUK View Post
Went to check if anything in London (there isn't) however saw a new Remote option but nothing seems to be available at the moment, new service? Not seen anything online about it. BTW Remote does not show for my daughter so looks like they need her to physically turn up (she was 2 when she got it so probably need new pics that can't be done over zoom).
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Old Feb 20, 21, 1:44 pm
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Originally Posted by TWA884 View Post
This option has recently been mentioned in a couple of other threads:


I check yesterday and today for my applications and did not see get a virtual option for appointments.
funny this came up I said a few days ago they need to do a virtual part and for in office stuff like fingerprints. Will need this option to help the backlog ( was approved aug 2019 and interview was feb 2020 and got cancelled and had to continually reschedule)
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Old Feb 24, 21, 7:08 am
  #4  
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I called my closest NEXUS enrollment center yesterday. I asked about the online interviews and when they might become available. The person answering indicated that they had only received official notification that online interviews were going to happen the day before and that no roll-out dates had been communicated.
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Old Feb 24, 21, 8:38 am
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Originally Posted by ramcm7 View Post
I called my closest NEXUS enrollment center yesterday. I asked about the online interviews and when they might become available. The person answering indicated that they had only received official notification that online interviews were going to happen the day before and that no roll-out dates had been communicated.

thanks for posting canít wait to see that option
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Old Feb 24, 21, 12:14 pm
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Originally Posted by ramcm7 View Post
I called my closest NEXUS enrollment center yesterday. I asked about the online interviews and when they might become available. The person answering indicated that they had only received official notification that online interviews were going to happen the day before and that no roll-out dates had been communicated.
Were you inquiring on behalf of a NEXUS renewal application?
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Old Feb 24, 21, 12:22 pm
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Originally Posted by GUWonder View Post
Were you inquiring on behalf of a NEXUS renewal application?
No. But I already have GE, so my picture, passport, and fingerprints are already on file. The US will just need to share with Canada. That may be why I am being offered a remote interview and not required in person.
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Old Feb 24, 21, 8:21 pm
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Mine was approved (Renewal) past Saturday (after 17 months) with Remote option - however no dates available. My partners renewal was approved in one day and she has remote option enabled just now (17 months after approval). However no dates available. I fail to understand the wisdom of an "interview" when everything else checks out - and If updated photos are needed - ask us and we shall upload!
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Old Feb 27, 21, 4:56 pm
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I currently have an interview appointment in May for when I'm going to be in Phoenix and checking today to see if there were any better times available I was also given the option for an interview via zoom. Depending how these pan out I may switch to an online interview to avoid the hassle of going for an in person one. This is for my first GE renewal fwiw. Honestly kinda annoyed that I have to interview again but it's worth it in the end.
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Old Mar 10, 21, 12:47 am
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Just tried to apply for remote interview today and no availability. Sounds like it's new and they have not opened any slots yet so just have to wait!
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Old Mar 13, 21, 11:39 pm
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I signed up for and completed a remote interview today. It was wonderful! I was conditionally approved on Thursday morning and there was nothing free when I first checked. Thursday night they had appointments available all day on Saturday (today)

the interview took about 5 minutes total and the agent was very friendly and said this was a pilot program they were trying out and hoping it will become the norm. He said I was one of the first

only advice i have is to keep checking and look for saturdays?
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Old Mar 14, 21, 12:04 am
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Originally Posted by alo53 View Post
I signed up for and completed a remote interview today. It was wonderful! I was conditionally approved on Thursday morning and there was nothing free when I first checked. Thursday night they had appointments available all day on Saturday (today)

the interview took about 5 minutes total and the agent was very friendly and said this was a pilot program they were trying out and hoping it will become the norm. He said I was one of the first

only advice i have is to keep checking and look for saturdays?
Was this for NEXUS or Global Entry? I see nothing available for NEXUS. Thanks.
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Old Mar 14, 21, 9:17 am
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Originally Posted by seawolf View Post
Was this for NEXUS or Global Entry? I see nothing available for NEXUS. Thanks.
was global entry. Nothing was available for any date when I first checked and then all of a sudden those Saturday ones appeared on 2 days notice w no other dates available
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Old Mar 15, 21, 2:37 pm
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Originally Posted by alo53 View Post
I signed up for and completed a remote interview today. It was wonderful! I was conditionally approved on Thursday morning and there was nothing free when I first checked. Thursday night they had appointments available all day on Saturday (today)

the interview took about 5 minutes total and the agent was very friendly and said this was a pilot program they were trying out and hoping it will become the norm. He said I was one of the first

only advice i have is to keep checking and look for saturdays?
Thanks for sharing this! Did you see this option when you selected a specific location? I've been trying to schedule a virtual interview after being conditionally approved for a GE renewal, but not seeing the option when trying to reschedule my in-person appt for SFO.
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Old Mar 15, 21, 3:01 pm
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I logged in today and I saw the option for remote interview, but there were no remote interview dates available at all.

However, I noticed that an extra year has been added to my account to do the interview. That is, you now seemingly get 2 years to complete the interview from the date when you get conditionally approved (YMMV).
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