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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

KVS Mar 31, 2012 9:32 pm
Originally Posted by belfordrocks (Post 18311380)
Yes, using DL 3-tier option. It's happening with many flights, but for this one I was using DL1928 on 6/4. 2 low awards in both cabins, yet it's showing FX+ YS+
Are you running the latest version of the KVS Tool?

[KVS Availability Tool 6.9.8/Diamond - WSpan: Awards/DL-SkyTeam]
Code:
MCO  Orlando Intl FL US [KMCO]
DTW  Detroit Metropolitan Wayne County MI US [KDTW]
MON  04 Jun 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
DL        1905    MCO  18:15    DTW  20:52    757  0  FS+  YS+
DL        2328    MCO  08:00    DTW  10:40    757  0  FS+  YS+
DL        1928    MCO  09:50    DTW  12:30    753  0  FS+  YS+
DL        2128    MCO  14:00    DTW  16:41    753  0  FM+  YM+
DL        2028    MCO  16:00    DTW  18:43    757  0  FM+  YM+
DL        252    MCO  12:00    DTW  14:40    753  0  YM+

belfordrocks Mar 31, 2012 9:42 pm
This is what I'm getting...

[KVS Availability Tool 6.9.8/Diamond - WSpan: Awards/DL-SkyTeam]
Code:
MCO  Orlando Intl FL US [KMCO]
DTW  Detroit Metropolitan Wayne County MI US [KDTW]
MON  04 Jun 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
DL        2328    MCO  08:00    DTW  10:40    757  0  FX+ YS+
DL        1928    MCO  09:50    DTW  12:30    753  0  FX+ YS+
DL        252    MCO  12:00    DTW  14:40    753  0  CX+ YM+
DL        2128    MCO  14:00    DTW  16:41    753  0  FX+ YM+
DL        2028    MCO  16:00    DTW  18:43    757  0  FX+ YM+
DL        1905    MCO  18:15    DTW  20:52    757  0  FX+ YS+
Edit: Also, I'm getting quite a few errors/no availability shown results when using the AF method. Could this be a glitch in the airfrance.us booking engine, or something else? Sometimes it shows me the proper availability, other times it's just this:

[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
MXP  Milan Malpensa IT [LIMC]
ATL  Atlanta Hartsfield-Jackson Intl GA US [KATL]
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------------------------------------------------
                                                            No Award Availability/Route Too Complex/Date Out-Of-Range
Thanks

KVS Mar 31, 2012 10:00 pm
Originally Posted by belfordrocks (Post 18311759)
This is what I'm getting...

[KVS Availability Tool 6.9.8/Diamond - WSpan: Awards/DL-SkyTeam]
Code:
MCO  Orlando Intl FL US [KMCO]
DTW  Detroit Metropolitan Wayne County MI US [KDTW]
MON  04 Jun 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
DL        2328    MCO  08:00    DTW  10:40    757  0  FX+ YS+
DL        1928    MCO  09:50    DTW  12:30    753  0  FX+ YS+
DL        252    MCO  12:00    DTW  14:40    753  0  CX+ YM+
DL        2128    MCO  14:00    DTW  16:41    753  0  FX+ YM+
DL        2028    MCO  16:00    DTW  18:43    757  0  FX+ YM+
DL        1905    MCO  18:15    DTW  20:52    757  0  FX+ YS+
Well, that's exactly what you would get if you selected "SkyTeam" instead of the "DL 3-Tier" option under [Airline:].

Could you please provide a screenshot of your input screen?

Originally Posted by belfordrocks (Post 18311759)
Edit: Also, I'm getting quite a few errors/no availability shown results when using the AF method. Could this be a glitch in the airfrance.us booking engine, or something else? Sometimes it shows me the proper availability, other times it's just this:

[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
MXP  Milan Malpensa IT [LIMC]
ATL  Atlanta Hartsfield-Jackson Intl GA US [KATL]
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------------------------------------------------
                                                            No Award Availability/Route Too Complex/Date Out-Of-Range
Thanks
Looks like there is actually no Award Availability on the short-hall segment:

[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
MIL  Milan Metro IT = MXP LIN BGY PMF
PAR  Paris Metro FR = CDG ORY BVA XPG XJY
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------------------------------------------------
                                                            No Award Availability/Route Too Complex/Date Out-Of-Range
[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
PAR  Paris Metro FR = CDG ORY BVA XPG XJY
ATL  Atlanta Hartsfield-Jackson Intl GA US [KATL]
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AF        682    CDG  10:55    ATL  14:20              WS5  YA9
AF        688    CDG  13:30    ATL  16:55              WS9  YA9
KL        1224    CDG  09:00    AMS  10:15              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20
KL        1228    CDG  09:35    AMS  11:00              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20
KL        1230    CDG  10:20    AMS  11:40              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20
KL        1234    CDG  14:40    AMS  15:55              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20

belfordrocks Mar 31, 2012 10:22 pm
Aha that's why... I got it now, thanks for your help :)

Edit: Hmm... but I'm not showing _anything_ on the PAR-ATL leg either... and it isn't just this search- many other searches have given a null result when the award space is actually there.

[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
CDG  Paris Charles De Gaulle FR [LFPG]
ATL  Atlanta Hartsfield-Jackson Intl GA US [KATL]
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------------------------------------------------
                                                            No Award Availability/Route Too Complex/Date Out-Of-Range
Sometimes I refresh and it actually shows the right availability, but most of the time it's just this above.

KVS Apr 1, 2012 7:08 pm
Originally Posted by belfordrocks (Post 18311924)
Aha that's why... I got it now, thanks for your help :)

Edit: Hmm... but I'm not showing _anything_ on the PAR-ATL leg either... and it isn't just this search- many other searches have given a null result when the award space is actually there.

Sometimes I refresh and it actually shows the right availability, but most of the time it's just this above.
Must have been a transient issue on AF's end:

[KVS Availability Tool 6.9.8/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
MIL  Milan Metro IT = MXP LIN BGY PMF
ATL  Atlanta Hartsfield-Jackson Intl GA US [KATL]
THU  21 Jun 2012

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AF        2213    LIN  08:00    CDG  09:30              WA9  YA9
 -> AF    682    CDG  10:55    ATL  14:20
AF        2213    LIN  08:00    CDG  09:30              WA9  YA9
 -> AF    688    CDG  13:30    ATL  16:55
AF        1213    LIN  10:10    CDG  11:40              WS2  YA9
 -> AF    688    CDG  13:30    ATL  16:55
KL        1620    LIN  10:55    AMS  12:50              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20
AF        2413    LIN  11:00    CDG  12:30              WA9  YA9
 -> AF    688    CDG  13:30    ATL  16:55
KL        1624    LIN  13:05    AMS  14:55              WX/  YA9
 -> KL    621    AMS  16:55    ATL  20:20

Sandibeck Apr 4, 2012 2:29 pm
get this error when i Use to try a galileo fare search

Code:
---------------------------
KVS Availability Tool
---------------------------
Datasource Error:

"(Incorrect Input Parameters/MSIE Cookies Disabled/Engine Error) #T"

KVS Apr 4, 2012 2:33 pm
Resolved: [Fares/PSH] Method Issues
 
Originally Posted by Sandibeck (Post 18335638)
get this error when i Use to try a galileo fare search
This issue has now been resolved. Please restart the KVS Tool and try again,

Sandibeck Apr 4, 2012 2:43 pm
thank you -- perfect service ! ^

belfordrocks Apr 4, 2012 7:53 pm
Using the internet at school (which is filtered) with KVS on my laptop, even after setting the proxy server and my proxy authentication details, none of the award methods except DL-SkyTeam are working, and I'm getting a disconnected error. (DL works fine) Do you know why this is the case? The individual airline websites are not blocked- so I can access the ANA/BA/AF website through my browser, but when using the KVS tool, I get an error. (9002- Disconnected)

This is what I get with the internet test
Code:
[Google.com - HTTP]
Unexpected Response: "401 Unauthorised"

[Yahoo.com - HTTPS]
Error: Response Completed | Disconnected |  | Error 9002: No Data Received | Response Completed |  | For troubleshooting tips, please visit http://Errors.KVSTool.com/

[KVSTool.com - HTTP GET]
OK

[KVSTool.com - HTTP POST]
OK

[KVSTool.com - DNS]
OK

Server:  UnKnown
Address:  10.182.52.34

Name:    kvs.unrealnetwork.com
Address:  67.202.66.24
Aliases:  www.kvstool.com

[KVSTool.com - Ping]
Pinging kvs.unrealnetwork.com [67.202.66.24] with 32 bytes of data:
Reply from 10.6.4.49: Destination net unreachable.
Reply from 10.6.4.49: Destination net unreachable.
Request timed out.
Reply from 10.6.4.49: Destination net unreachable.

Ping statistics for 67.202.66.24:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

[System Info]
Receive Time-Out:        0 Seconds

KVS Apr 4, 2012 9:34 pm
Originally Posted by belfordrocks (Post 18337346)
Using the internet at school (which is filtered) with KVS on my laptop, even after setting the proxy server and my proxy authentication details, none of the award methods except DL-SkyTeam are working, and I'm getting a disconnected error. (DL works fine) Do you know why this is the case? The individual airline websites are not blocked- so I can access the ANA/BA/AF website through my browser, but when using the KVS tool, I get an error. (9002- Disconnected)

This is what I get with the internet test
Unfortunately, you will not be able to access Methods that require Membership Credentials with that type of an internet connection -- please see http://Help.KVSTool.com/#Compatibility

onlysuites Apr 8, 2012 12:15 pm
KVS can we pick our own password for the mobile website?

jasonvr Apr 8, 2012 12:24 pm
Maybe I'm being dense here, but what is the process to get an M&M account without having miles? The old suggestion (which is on the website as well), is to get a Jet Friends account which is for a child. I actually got that to work (which was odd since it is only for children and had to adjust my birth date), but the username and password still don't let me search. I get the same "requires a permanent account" message. I linked it to my existing M&M number (with no miles) and maybe that's why??

I also tried creating an account from scratch, but the login and password never worked on the M&M site and eventually got locked out :(

Can someone walk me thru the steps, or has something changed and this won't work anymore?

KVS Apr 8, 2012 10:02 pm
Originally Posted by lallyr (Post 18355876)
KVS can we pick our own password for the mobile website?
Mobile Companion login credentials cannot currently be changed.

KVS Apr 8, 2012 10:06 pm
Originally Posted by jasonvr (Post 18355911)
I also tried creating an account from scratch, but the login and password never worked on the M&M site and eventually got locked out :(
When you sign-up for a new JF account, you will receive a JF Card & PIN by postal mail.

onlysuites Apr 9, 2012 12:58 am
Originally Posted by KVS (Post 18357895)
Mobile Companion login credentials cannot currently be changed.
Please try and fix this in the future. I can never remember the very difficult password that you generate and thus find the mobile tool useless.


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