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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

BOISJC744 Mar 26, 2012 12:26 pm

I downloaded 6.9.8, but now KVS isn't finding the authentication server--it times out with error 12029.

I've restarted, etc after the install, but it just plain doesn't work now.

KVS Mar 26, 2012 12:37 pm


Originally Posted by BOISJC744 (Post 18276666)
I downloaded 6.9.8, but now KVS isn't finding the authentication server--it times out with error 12029.

I've restarted, etc after the install, but it just plain doesn't work now.

Please see http://Errors.KVSTool.com/ under "Error 12029: Cannot Connect".

ffI Mar 26, 2012 7:38 pm

The fare buckets to look for on Etihad for biz awards is "I"
You can search fare availability and then filter to codes O & I and see F and Biz awards
This makes it easy to search before calling AA for help

I can't find out what the codes are for Qatar airways
Any help welcome
Please PM as well.

KVS Mar 26, 2012 8:11 pm


Originally Posted by ffI (Post 18279302)
The fare buckets to look for on Etihad for biz awards is "I"
You can search fare availability and then filter to codes O & I and see F and Biz awards
This makes it easy to search before calling AA for help

Glad you're enjoying the EY Award Availability functionality in the KVS Tool!


Originally Posted by ffI (Post 18279302)
I can't find out what the codes are for Qatar airways
Any help welcome

QR Award Booking Classes are O/I/X, however they are not currently accessible via any Tool or Service that we are aware of.

andy3fan Mar 28, 2012 4:53 pm

Date Issue
 
I'm not sure what is causing this, but getting frustrated with a date input issue. I'm running 6.9.8 diamond version. I accidentally selected 4/2/2013 from the date picker (not sure how it came up with 2013 in the first place) on the Availability tab. System came back with "too far out" as expected. I tried to overtype the correct 4/2/2012 date, but every time I press Go it uses 4/2/2013. I tried to select the correct date from the calendar popup and it sets it, but then once again the Go button runs for 4/2/2013 and the entry displays 4/2/2013 even though I changed it to 4/2/2012. This happened a few days ago with a different date and figured it was a fluke. But now I have it again and need to run avail for 4/2. Any ideas?

KVS Mar 28, 2012 8:50 pm


Originally Posted by andy3fan (Post 18292058)
I'm not sure what is causing this, but getting frustrated with a date input issue. I'm running 6.9.8 diamond version. I accidentally selected 4/2/2013 from the date picker (not sure how it came up with 2013 in the first place) on the Availability tab. System came back with "too far out" as expected. I tried to overtype the correct 4/2/2012 date, but every time I press Go it uses 4/2/2013. I tried to select the correct date from the calendar popup and it sets it, but then once again the Go button runs for 4/2/2013 and the entry displays 4/2/2013 even though I changed it to 4/2/2012. This happened a few days ago with a different date and figured it was a fluke. But now I have it again and need to run avail for 4/2. Any ideas?

Sounds like your local system is set to use the D/M/Y date format, so if you enter "4/2" (or "4/2/2012"), then it will interpret that as 04 Feb 2013.

It would be best to enter the date as "2 Apr" to avoid confusion.

Also, make sure that you system date is set correctly.

andy3fan Mar 28, 2012 9:17 pm


Originally Posted by KVS (Post 18293166)
Also, make sure that you system date is set correctly.

System date was off by a few days into the future (something to do with Parallels I think). Once I adjusted to be correct, the date entry works. Thanks for the help!

lkar Mar 29, 2012 9:19 am

Just want to be sure I'm reading the FAQ correctly -- checking for HA awards using AA miles. I want to do an availability search and look for T or YS?

Are awards on HA using AA miles completely co-extensive with whether there is super saver availability?

KVS Mar 29, 2012 12:27 pm


Originally Posted by andy3fan (Post 18293297)
System date was off by a few days into the future (something to do with Parallels I think). Once I adjusted to be correct, the date entry works. Thanks for the help!

You're welcome!

KVS Mar 29, 2012 1:09 pm


Originally Posted by lkar (Post 18295865)
Just want to be sure I'm reading the FAQ correctly -- checking for HA awards using AA miles. I want to do an availability search and look for T or YS?

That is correct.


Originally Posted by lkar (Post 18295865)
Are awards on HA using AA miles completely co-extensive with whether there is super saver availability?

HA has a separate Booking Class for partner (incl. AADV) award redemptions -- please see http://Help.KVSTool.com/#Classes

"Super Saver" Availability is only applicable to HA's own FFP members.

belfordrocks Mar 30, 2012 8:31 pm

KVS is still showing FX+ even though DL.com sees F space at the low level.

KVS Mar 31, 2012 8:13 am


Originally Posted by belfordrocks (Post 18306528)
KVS is still showing FX+ even though DL.com sees F space at the low level.

Are you using the DL 3-Tier option? What's the flight #/date in question?

onlysuites Mar 31, 2012 12:33 pm

*A search is down at the minute. Any ideas when it will be back up again?

KVS Mar 31, 2012 2:12 pm


Originally Posted by lallyr (Post 18309606)
*A search is down at the minute. Any ideas when it will be back up again?

The [Awards/StarAlliance] Engine was undergoing scheduled maintenance between 18:00-20:00 GMT; it is now available again.

The [Awards/AC-StarAlliance] Method remained accessible for *A Award Availability searches during that time.

belfordrocks Mar 31, 2012 7:47 pm


Originally Posted by KVS (Post 18308283)
Are you using the DL 3-Tier option? What's the flight #/date in question?

Yes, using DL 3-tier option. It's happening with many flights, but for this one I was using DL1928 on 6/4. 2 low awards in both cabins, yet it's showing FX+ YS+


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