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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

zman Mar 9, 2010 1:07 pm


Originally Posted by KVS (Post 13541850)
And the solution is still the same:

March 9, 2010 (if u mean my windows date), today

I missed what the "solution" is if it happens again.

As of 3PM it is working, and I did nothing (not even re-boot).

KVS Mar 9, 2010 1:19 pm


Originally Posted by zman (Post 13543395)
March 9, 2010 (if u mean my windows date), today

I missed what the "solution" is if it happens again.

As of 3PM it is working, and I did nothing (not even re-boot).

The solution is to check (and correct) your system date at the time that the error occurs.

stephem Mar 9, 2010 3:11 pm

Just a quick note about LX award searching. You can also use your LH username and password, instead of a M&M number and PIN. For some reason I have no PIN, but I had set up a username and password. Since KVS tool just passes this on to the M&M site (which takes either username or M&M #) you have your choice, both work.

zman Mar 9, 2010 6:34 pm


Originally Posted by KVS (Post 13543485)
The solution is to check (and correct) your system date at the time that the error occurs.

If you mean the Windows date/time in Control Panel, it was checked and was correct.
If something else, let me know.

KVS Mar 9, 2010 9:35 pm


Originally Posted by zman (Post 13545486)
If you mean the Windows date/time in Control Panel, it was checked and was correct.
If something else, let me know.

Yes, you are looking in the right place, but you need to check/correct it at the time you are having the issue, not 4 hours later (when your system date is back to normal and the error no longer occurs) :)

KVS Mar 9, 2010 9:38 pm


Originally Posted by stephem (Post 13544320)
Just a quick note about LX award searching. You can also use your LH username and password, instead of a M&M number and PIN.

And this something you can also find-out by mousing-over the relevant fields in the KVS Tool ;)

shuuy Mar 11, 2010 8:51 am

I can search DFW-SJD for Award tickets (Oneworld), but searching SJD-DFW gives the error "Award availability cannot be checked for the specified origin and/or destination / Route Too Complex".

It's a non-stop flight, and I can do the opposite direction flight. Any suggestions?

Thanks

sbm12 Mar 11, 2010 12:29 pm


Originally Posted by YYCOllie (Post 13555687)
I can search DFW-SJD for Award tickets (Oneworld), but searching SJD-DFW gives the error "Award availability cannot be checked for the specified origin and/or destination / Route Too Complex".

It's a non-stop flight, and I can do the opposite direction flight. Any suggestions?

Thanks

Try going to qantas.com and searching directly there. If they don't support the city pair then you won't get any results in KVS either.

KVS Mar 11, 2010 1:31 pm


Originally Posted by YYCOllie (Post 13555687)
I can search DFW-SJD for Award tickets (Oneworld), but searching SJD-DFW gives the error "Award availability cannot be checked for the specified origin and/or destination / Route Too Complex".

It's a non-stop flight, and I can do the opposite direction flight. Any suggestions?

Please download the latest version (V5.4.0).


Originally Posted by sbm12 (Post 13557182)
Try going to qantas.com and searching directly there. If they don't support the city pair then you won't get any results in KVS either.

That is incorrect -- as of the latest version, KVS Tool fully supports absolutely all OneWorld destinations worldwide, including those that are not supported at QF.com

sbm12 Mar 11, 2010 2:14 pm


Originally Posted by KVS (Post 13557634)
That is incorrect -- as of the latest version, KVS Tool fully supports absolutely all OneWorld destinations worldwide, including those that are not supported at QF.com

You mean not supported in the GUI that qantas.com exposes, right?? ;)

mczlaw Mar 13, 2010 9:50 am

330 Days Error on Sabre/TVN
 

Originally Posted by KVS (Post 13543485)
The solution is to check (and correct) your system date at the time that the error occurs.

Experiencing the same error currently. System date & time are correct (8:48 PST, Saturday, 3/13/10).

No problem in the other available on KVS Tool fare search systems.

Problem/fix?

--mcz

mczlaw Mar 13, 2010 9:58 am

Simple system shutdown/reboot did the trick. Mildly annoying, but the answer to SO MANY little problems.

--mcz

mduell Mar 13, 2010 11:05 am

Trying to work out a complicated award booking today, so I just paid for a membership. Now they say it's going to take 24 hours to receive a registration code?

KVS Mar 13, 2010 11:12 am


Originally Posted by mduell (Post 13569239)
Trying to work out a complicated award booking today, so I just paid for a membership. Now they say it's going to take 24 hours to receive a registration code?

Please check your e-mail inbox ;)

zman Mar 13, 2010 1:41 pm


Originally Posted by mczlaw (Post 13568885)
Experiencing the same error currently. System date & time are correct (8:48 PST, Saturday, 3/13/10).

No problem in the other available on KVS Tool fare search systems.

Problem/fix?

--mcz

Seems to be happening often with the KVS 5.4 release
Sabre/Fares TVN only, rest work OK
Windows Date/time is always correct

I have had success deleting the travelocity cookie
Do a file search Local Hard Drive C for travelocity
Delete the travelocity txt cookie file
There may be more then one. May have a # on the end of travelocity


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