I'm having trouble connecting to KVS "Name not resolved" Error 12007 during authentication

Same here.

kvstool.com/MC/
Mobile Companion is dead today... on laptop, iphone and ipad. Help!

I'm trying to search for fares from SMF-YYZ O/W on UA. I'm getting the error:

"missing departure point"

I thought maybe it could be due to the fact that there's no non-stop flight between the two cities, but I'm able to get fares for YYZ-ARN, for instance, where no non-stop flights exist. What's going on here?

still down (as is the website) any ETA?

I've been using the tool this evening and I've not been having any problems connecting.

yeah it seems back now.

Must have been a transient DNS or connectivity issue on your ISP provider's end.

If this ever happens again, please check http://DownForEveryoneOrJustMe.com/www.KVSTool.com

Unfortunately, the [Fares/PSH] Engine does not support searches for Fares from/to SMF.

Hi, I'm seeing an inconsistent number of FS seats between different OneWorld award modes. When searching for 2 seats using Awards/OneWorld, I see "FS+" for a specific trans-atlantic AA flight. But I don't see availability for this flight on the AA website and, when I search using Awards/JL-OneWorld, I see only "FS1" for that flight, which indicates only 1 seat available. Which is correct? I put a call into AA on this, but there is huge wait due to bad weather.

According to the KVS documentation, "+" is supposed to mean "The requested number of seats is available". Is this not the case?

EDIT: I've been digging into this more and it seems the discrepancy is at least partially related to the fact that I was not searching a single segment. When I search just a single segment, the availability for this trans-atlantic flight match between the award modes (and the aa website).

I've discovered something else: contrary to advice I see on this forum, I seem to have found a case in which searching multiple segments at the same time is advantageous. When searching for FS on this trans-atlantic flight segment by itself, I see no seats (confirmed on OneWorld, JL-OneWorld, and aa.com). When I add a short connection on the US side, I see one FS seat become available on the trans-atlantic segment (confirmed on OneWorld, JL-OneWorld, and aa.com). How can this be explained?

As mentioned in the KVS Tool User Guide at http://Help.KVSTool.com/#Factors:
Also, the [Awards/JL-OneWorld] Method is the most authoritative source for AA Award Availability:

http://Help.KVSTool.com/#AA

I've been having problems searching for BA award availability using the Awards-OneWorld search engine. Checking SFO-LHR on June 8, the response is "No Award Availability/Engine error". But using both the Awards-BA/OneWorld and the Awards-JL Oneworld it shows 1 F seat on BA 286. This problem has happened on a few other dates I had checked last week.

There is currently no Award Availability on that flight:

[KVS Availability Tool 7.3.4/Diamond - Awards/JL-OneWorld/US]

JL-OneWorld method is not working for me. It's either timing out or saying "engine unavailable". It had been working a few days ago. Any known issues here?

The [Awards/JL-OneWorld] Method continues to function normally, e.g.:

[KVS Availability Tool 7.3.5/Diamond - Awards/JL-OneWorld/US]
If the issue persists, please provide a screenshot via http://Contact.KVSTool.com/

I've been having problems searching for QR award availability using the Awards/BA-OneWorld search engine. Checking VOHS-KIAH after April 8th. I dont see any results for QR until May 26. I checked with QR they do have award seats but not showing up in KVS or BA website. Can any help on this?

Could you please provide a specific Flight/Date example?

KVS can you explain how to check if a fare is constructed or a through fare?

Hi,

How can I check what was the reason for the delay on BA175 on 13FEB2014 ? Is this too late 3 weeks after the flight ?
Thanks,

As noted in the http://www.flyertalk.com/forum/ameri...l#post22467682 Thread, you would need to check the Fare Rules.

However, please note that all constructed Fares are considered to be through fares for Fare Constructions purposes. There are some indications that AADV does not treat them as such, but this has never been officially confirmed.

[KVS Availability Tool 7.3.5/Diamond - Fare Rules: NCL-ATQ/QR/IPE6MGB/2403 USD]

This data gets archived by the system after ~72 hours, so only BA would have access to it at this point.

I don't understand. What am I looking for in the above tickets rules to suggest what type of fare it is?

Can't open KVS using Mac OS X 10.6.8 and Crossover 9.1.0
 

-Looking to use KVS for Award Availability on CX for my parents and have read using JL partner award was best way to go.
-I used KVS with Crossover last December and worked fine but today when I started up again got error: "MSIE Cookies Error".
-Researched and found: "CrossOver V9.2.0 (and later) contain a bug that may result in "Session Error -- Please Enable MSIE Cookies" or "MSIE Cookies Error" error messages."
-Therefore replaced Crossover with version 9.1.0.
-Now I can't launch KVS. KVS and Crossover logo appears on bottom "tool-bar".

1)Any ideas how to fix?

-Then read" The"The [Awards/DL-SkyTeam] & [Awards/JL-OneWorld] Methods require Mac OS X Tiger/Leopard/Snow Leopard & CrossOver Mac Version 9.1.0:"
I assume this means that Mac OS X 10.6.8 is not Tiger etc.? (Pardon my ignorance but have no idea of classification of Mac OS).

2) So even if I get KVS working I won't be able to use JL-OneWorld. Is there another manner to search CX? I've read BA is not accurate.

3) If no goof alternative in Q2 I guess I need to find another Crossover alternative?

Thanks for any help.

OS X V10.6.8 is AKA Snow Leopard, so you should be able to use CrossOver V9.1.0 -- please contact CrossOver support for assistance.

[Awards/BA-OneWorld] is more accurate for CX Awards than [Awards/OneWorld], but is less accurate than [Awards/JL-OneWorld].

You may wish to consider one of the alternative solutions:
http://Help.KVSTool.com/#Mac

If a Fare is non-constructed, the [International Construction] section will state so.

Hi

Is the KVS tool reliable for looking for EI award seats using Avios (ie via BAEC) I know it is supposed to be able to but the last time I had a subscription (~3 months ago) I used the power search tool and I couldn't find any available award seats in J from May through September DUB-BOS. It always returned "U?". Does that signify that it wasn't able to search for them?

I would be happy to purchase another subscription if it can be confirmed to be a reliable way of checking for award seats.

EI Award Availability should be searched via the [Awards/OneWorld] Method:

[KVS Availability Tool 7.3.5/Diamond - Awards/OneWorld/AU-QFA-MLT]

I would like to know how to use KVSTOOL to search for Hawaiian Airline economy class award availability for partner redemptions.

Please see the updated section at http://Help.KVSTool.com/#HA

Strickly Apple here-Mac book and IPad.

Any way to use KVS tool without installing Windows, which I will not do?

I am also a strictly Apple hardware user with a MacBook Pro, Mac mini servers, iPad and iPhones but I am also a significant user of virtual machines (running windows) on some of this hardware. It really is incredibly useful for development, testing, customer support and running legacy applications like KVS. We use parallels and VMware of which my personal favorite is parallels.

I had a question about the KVS tool specifically searching CX award less than 4 days from departure. For example if I wanted to check award 2 days from now. Is there any other way to check since when I use the tool, it says it's too close to check?

You using the [Awards/JL-OneWorld] engine, correct? It has the limitation you are encountering, but the other OW ones do not. For example, both [Awards/BA-OneWorld] and [Awards/CX-OneWorld] are showing similar a bunch of Business availability on HKG-JFK in a couple of days.

Of course, it's not guaranteed that AA will see the same availability, but I think you have a good shot at the space being available.

mac user needs help
 

I have been a Diamond user for years now and today is the first time (every time I try and find a *A) flight I have enter the captcha code.
Very irritating. :td:

Access Denied?
 

I repeatedly get this message when searching for upgrade/award space on UA using Awards-Upgrades/UA. Not having any issue when I search on UAL.com with expert mode to be able to get at R/I space.

Please advise, thanks.

also having issues with United Awards
 

Me, too! Error message is grey pop-up window is:

Datasource Error [I1]:

"Access Denied"

I've been getting that same error message since last night. Sent a message to KVS but no answer back yet. Hopefully UA hasn't found a way to block access like they've done with EF and others.

Agreed - that's my worry. Esp. since Availability searches for UA (that DON'T show I/O/R space) work just fine.

Yes, I noticed the same thing.