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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

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Old Jun 4, 2014, 6:07 pm
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Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com

You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.

A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.

Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:

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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

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Old Mar 31, 2022, 12:28 am
  #2236  
 
Join Date: Aug 2015
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Try with the PowerTools or use a good travel agent like https://www.milesaddict.com or https://www.skytravelagent.de
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Old Mar 31, 2022, 6:36 am
  #2237  
 
Join Date: Jun 2017
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Originally Posted by ChocolateFactory
Try with the PowerTools or use a good travel agent
Powertools is usually my go-to, but Air France links aren't working, regardless of the flight I choose. MilesAddict is only redirecting to other sites. Can Sky Travel Agent book in USD?
lookatthenameyo is offline  
Old Mar 31, 2022, 8:04 am
  #2238  
 
Join Date: Aug 2015
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Posts: 2,812
I would simply contact Sky Travel Agent and ask - I have never used them, but heard good things. They also build mileage/tier runs etc.
I'm surprised that MilesAddict wouldn't at least give you a recommendation for a US travel agent if they can't help personally...
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Old Mar 31, 2022, 9:39 am
  #2239  
Moderator: Hyatt; FlyerTalk Evangelist
 
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Originally Posted by lookatthenameyo
Powertools is usually my go-to, but Air France links aren't working, regardless of the flight I choose.
Might have luck with the Delta link.
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Old Mar 31, 2022, 4:54 pm
  #2240  
 
Join Date: Jun 2017
Location: Austin, TX (AUS)
Programs: I have a frequent flyer account with pretty much any airline to exist. Usually use AA and OW.
Posts: 35
Originally Posted by Zorak
Might have luck with the Delta link.
Unfortunately no, Delta won't show any flights for the city pairs barring one that goes directly through Paris (but is more than double the cost).
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Old Apr 4, 2022, 10:52 pm
  #2241  
 
Join Date: May 2014
Posts: 1,868
I'm trying to put together a trip to Australia, and I'm getting different results from Google flights vs either version of the ita matrix. For a 24 Sep - 1 Oct HNL-SYD-HNL trip, Google flights finds the cheapest Jetstar rate at $468, while the matrix finds the same flights at $587. I checked the Australian site to make sure it wasn't just flubbing up the currency somehow, but that doesn't appear to be the case - the prices quoted on the Australian site don't match the matrix either. Anyone know why this would happen?
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Old Apr 5, 2022, 12:50 am
  #2242  
 
Join Date: Aug 2015
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Probably a GDS ticketing fee vs. NDC distribution. Check the detailed price components in the Matrix.
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Old Apr 5, 2022, 6:41 am
  #2243  
 
Join Date: May 2014
Posts: 1,868
Originally Posted by ChocolateFactory
Probably a GDS ticketing fee vs. NDC distribution. Check the detailed price components in the Matrix.
It's the fare component itself that makes up most of the difference - most of the fees are identical, and the ones that aren't only differ by small amounts. The fare component is $144.96 for each leg in Google flights and directly from Jetstar, and $204.03 on each through the matrix. I would have thought that either there US or Australia would require them to detail a fee like that, but I'm admittedly not all that knowledgeable about these things.
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Old Apr 9, 2022, 6:33 am
  #2244  
 
Join Date: Aug 2015
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ITA Hacker I have a suggestion for ITA Matrix and/or Google Flights (maybe you can suggest this to the right team):
It would be great to be able to filter on the seat type/pitch, maybe in addition to flight duration, e.g. “lie flat or angled flat seats in flights longer than 4 hours”. Or “lie-flat seats only”. Google Flights definitely has that info. I don’t think any search engine offers that.
armouredant likes this.
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Old Apr 11, 2022, 2:57 pm
  #2245  
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Originally Posted by ChocolateFactory
It would be great to be able to filter on the seat type/pitch
Thanks -- I'll pass that to the right folks.
ChocolateFactory likes this.
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Old Apr 21, 2022, 11:16 am
  #2246  
 
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 436
Getting "Sorry, we encountered an internal error." performing the following search:

Departing from: ABQ, ALB, ANC, ATL, AUS, AZA, BDL, BHM, BNA, BOI, BOS, BUF, BUR, BWI, CHS, CLE, CLT, CMH, CVG, DAL, DCA, DEN, DFW, DSM, DTW, ELP, EWR, FAT, FLL, GEG, GRR, GSO, GSP, HNL, HOU, HPN, IAD, IAH, IND, JAX, JFK, KOA, LAS, LAX, LGA, LGB, LIH, LIT, MCI, MCO, MDW, MEM, MIA, MKE, MSN, MSP, MSY, MYR, OAK, OGG, OKC, OMA, ONT, ORD, ORF, PBI, PDX, PHL, PHX, PIE, PIT, PNS, PSP, PVD, PWM, RDU, RIC, RNO, ROC, RSW, SAN, SAT, SAV, SDF, SEA, SFB, SFO, SJC, SJU, SLC, SMF, SNA, SRQ, STL, SYR, TPA, TUL, TUS, TYS, XNA

Destination: BCN, MAD, PMI, IBZ

Dates: See calendar of lowest fares
Departing: 06/01/2022
Length of Stay: 7 nights
Adults: 1
Cabin: Business class or higher
Stops: No Limit
Extra stops: No Limit

Request

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Response

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JALsnipe is offline  
Old May 5, 2022, 11:28 am
  #2247  
Company Representative - ITA Software
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
Fresh out of the oven:

ITA Hacker is offline  
Old May 5, 2022, 11:30 am
  #2248  
 
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 436
Originally Posted by ITA Hacker
Fresh out of the oven:

Image isn’t loading (asking for Google SSO).
Can you mirror on a public host please?
JALsnipe is offline  
Old May 5, 2022, 1:48 pm
  #2249  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,125
Originally Posted by JALsnipe
Image isn’t loading (asking for Google SSO).
Can you mirror on a public host please?
+1

I didn't even see it displayed and had to use Chrome's inspect function to get the URL.

cheltzel is offline  
Old May 5, 2022, 2:21 pm
  #2250  
Company Representative - ITA Software
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
Originally Posted by JALsnipe
Image isn’t loading (asking for Google SSO).
Can you mirror on a public host please?
My apologies, let me try again:

Rare, Xyzzy, cheltzel and 2 others like this.
ITA Hacker is offline  


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