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-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

S80 Nov 22, 2024 5:18 am


Originally Posted by cosmo74 (Post 36689027)
is the Expert Flyer Seat Alerts app now dead on Android? If you try and do a search it just searches indefinitely with no result. I thought about maybe deleting and re-installing the app, but when I searched in the Play Store for it, there was no sign and on the Expert Flyer website it only references being available on the App Store.

It seems so, I can't get it to search either.

aks120 Nov 24, 2024 3:40 pm

Just moving this over to try and get some of the expertise on ExpertFlyer.

aks120
Moderator: BAEC Forum

747FC Nov 24, 2024 9:09 pm

On a HA flight today which was delayed in increments by 5 hours. Have folks here received schedule change alerts within an hour or so of a flight? I got none.

S80 Nov 24, 2024 11:14 pm


Originally Posted by 747FC (Post 36694952)
On a HA flight today which was delayed in increments by 5 hours. Have folks here received schedule change alerts within an hour or so of a flight? I got none.

Schedule change alerts are for when the scheduled time changes in the GDS, it won't trigger on delays day-of (or day before).

IluvSQ Dec 2, 2024 8:49 am

I am finding the visa requirements not working this morning.
I tried Canada citizen, Canada resident, origin Canada, destination Korea (Rep) - no results returned.
Then I tried Canada citizen, Canada resident, origin Canada, destination China, Transit Korea - no results returned.
I am trying to see if the K-ETA exemption for seniors is reflected in the data bank.

percysmith Dec 2, 2024 4:34 pm


Originally Posted by IluvSQ (Post 36710139)
I am finding the visa requirements not working this morning.
I tried Canada citizen, Canada resident, origin Canada, destination Korea (Rep) - no results returned.
Then I tried Canada citizen, Canada resident, origin Canada, destination China, Transit Korea - no results returned.
I am trying to see if the K-ETA exemption for seniors is reflected in the data bank.

Timatic search in EF just down generally. SImilar for me too.

rylan Dec 7, 2024 11:08 am

Seat maps still broken for several airlines including DL... it worked for about a week after they 'fixed' the hard error, but now its been broken for almost a month.
Seems nobody knows what they're doing over there.

BA Humbug Dec 7, 2024 12:38 pm


Originally Posted by percysmith (Post 36711107)
Timatic search in EF just down generally. SImilar for me too.

Still doesn't seem to have been fixed ... does anyone know of a similar timatic online?

RetiredATLATC Dec 7, 2024 3:38 pm


Originally Posted by BA Humbug (Post 36722239)
Still doesn't seem to have been fixed ... does anyone know of a similar timatic online?

https://www.timaticweb2.com/integrat...4db944237b61da

mec72 Dec 8, 2024 8:34 am

Timetable search down again? I keep getting "The search you attempted was too complex for our data provider, if you entered a city code please search for a specific airport code instead."

Utskicat Dec 8, 2024 9:22 am


Originally Posted by mec72 (Post 36723681)
Timetable search down again? I keep getting "The search you attempted was too complex for our data provider, if you entered a city code please search for a specific airport code instead."

I just did a test and it worked fine.

What were your search parameters?

I did JFK-DPS with conx in AMS. Set carrier to KL. Worked fine. Also tried city code NYC and it worked fine too.


Biscuittin Dec 8, 2024 7:43 pm


Originally Posted by mec72 (Post 36723681)
Timetable search down again? I keep getting "The search you attempted was too complex for our data provider, if you entered a city code please search for a specific airport code instead."

Not working for me, either. Getting the same response no matter what city pair I try to search.

pandaperth Dec 9, 2024 12:38 am


Originally Posted by Utskicat (Post 36723765)
I just did a test and it worked fine.

What were your search parameters?

I did JFK-DPS with conx in AMS. Set carrier to KL. Worked fine. Also tried city code NYC and it worked fine too.

Looks like you did a "Flight Availability" search, not a "Flight Timetables" search
(you cannot specify connecting cities in a timetable search)

mec72 Dec 9, 2024 9:33 am


Originally Posted by Utskicat (Post 36723765)
I just did a test and it worked fine.

What were your search parameters?

I did JFK-DPS with conx in AMS. Set carrier to KL. Worked fine. Also tried city code NYC and it worked fine too.

I actually tried the "search by arrival/departure" tab of the timetable search - so show all arrivals or departures on a given date from a given airport. LHR for this matter, but it's not working for me with other airports I try either.

AlwaysOnTheRoad Dec 11, 2024 12:39 am

Seat maps for EK have stopped working.

I may have to give up on EF.


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