Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Jul 10, 2021 | 4:11 pm
#2357
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Results from https://www.ExpertFlyer.com
Code:
Flight Availability Search Departing JFK on 10/10/21 12:00 AM for LHR Flying BA Direct/Non-Stop Only Exclude Codeshares Point of Sale: UK Frequency Flight Stops Depart Arrive Aircraft Reliability Available Classes 0 Connections BA 178 0 JFK LHR 777 Daily F8 A3 J9 C9 D9 R9 I0 W9 E6 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 7:55 AM 10/10/21 7:45 PM NA / NA 0 Connections BA 184 0 EWR LHR 777 Su,M,T,W,Th,F F8 A6 J9 C9 D9 R9 I9 W9 E9 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 6:05 PM 10/11/21 6:15 AM NA / NA 0 Connections BA 112 0 JFK LHR 77W Su,F F7 A4 J9 C9 D9 R9 I9 W9 E7 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O0 G9 10/10/21 6:30 PM 10/11/21 6:30 AM 50% / 82m 0 Connections BA 176 0 JFK LHR 77W Su,M,T,W,F F3 A1 J9 C9 D9 R9 I9 W9 E9 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 7:35 PM 10/11/21 7:45 AM NA / NA 0 Connections BA 116 0 JFK LHR 77W Daily F3 A1 J9 C9 D9 R9 I9 W9 E9 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 8:10 PM 10/11/21 8:20 AM NA / NA 0 Connections BA 172 0 JFK LHR 777 Su,M,W F3 A1 J9 C9 D9 R9 I9 W9 E9 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 8:55 PM 10/11/21 9:05 AM NA / NA 0 Connections BA 188 0 EWR LHR 351 Su,M J9 C9 D9 R9 I9 W9 E9 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 9:35 PM 10/11/21 9:30 AM NA / NA 0 Connections BA 182 0 JFK LHR 77W Daily F5 A3 J9 C9 D9 R9 I9 W9 E7 T9 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 10/10/21 11:00 PM 10/11/21 11:05 AM 81% / 22m
Jul 11, 2021 | 6:05 pm
#2358
Join Date: Jan 2010
Posts: 3,198
rb211.
Jul 11, 2021 | 6:26 pm
#2359
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,535
Jul 12, 2021 | 3:10 pm
#2360
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Silver, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat, AF plat
Posts: 1,002
I find expert flyer to be reliable, especially for AA upgrade space. I'm looking at a LAX-JFK-MXP routing and it shows 5-7 seats with "C" availability. I want to change a flight to this one using my SWUs but when I call the agent seems nothing available. What's going on here?
Jul 12, 2021 | 4:26 pm
#2361
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
I find expert flyer to be reliable, especially for AA upgrade space. I'm looking at a LAX-JFK-MXP routing and it shows 5-7 seats with "C" availability. I want to change a flight to this one using my SWUs but when I call the agent seems nothing available. What's going on here?
Jul 12, 2021 | 9:58 pm
#2362
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Silver, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat, AF plat
Posts: 1,002
Yes, thank you, I should have read that first. I guess I'm always just looking at west coast to LHR so not used to checking east coast connections...
Aug 13, 2021 | 10:05 pm
#2363
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Ambassador (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,722
I just tried out the beta site for the first time. All my alerts got brought over, and then I made a few new ones to take advantage of the married segment feature. Can you clarify if these are completely separate systems? Should I clean up my alerts in one or other?
Aug 13, 2021 | 10:47 pm
#2364
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Yes they are separate systems, the copying of the alerts/searches/preferences is a one-time thing on first login to the beta. After that what you do in one doesn't affect the other. You are free to use one or both.
Aug 25, 2021 | 6:57 am
#2365
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
See our post on the EF thread in the AC forum: https://www.flyertalk.com/forum/32815731-post25.html
Aug 26, 2021 | 12:12 pm
#2367
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
Aug 26, 2021 | 12:32 pm
#2368
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Ambassador (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,722
I'm trying to understand how to read the B6 published fare listing and know what fares book into "blue basic" and what fares book into "blue" and "blue extra." Can someone explain that?
Also, the class code list for B6 says that P is "economy - partner award" but I see P fares published. Is this an error or am I misunderstanding things?
Thanks.
Also, the class code list for B6 says that P is "economy - partner award" but I see P fares published. Is this an error or am I misunderstanding things?
Thanks.
Sep 13, 2021 | 7:04 pm
#2369
Join Date: Sep 2008
Location: YVR
Programs: AC*SE-MM, FB Platinum, BA Silver, Hyatt Globalist, Marriott lifetime Platinum, Hertz PC
Posts: 1,872
Searching EI flights DUB-TFS in early November and expertflyer is returning Y7 and aircraft type 404 for flights that are showing as sold out on the EI website. Also showing duplicate entries for flights (e.g., EI764 on Nov 3rd). Any idea what's going on there?
FlightStopsDepartArriveAircraftFrequency
Reliability
Available Classes
(Click on the class code for details)
0 Connections
EI 7640DUB
02/11/21 13:40TFS
02/11/21 18:10404
Unavailable
NA / NAY7 D7 P7 U7 B7 H7 G7 K7 M7 V7 F7 N7 L7 E5 X5 Q1 S0 O0 R0 W0 T0 Z0 A0
0 Connections
EI 7640DUB
05/11/21 13:40TFS
05/11/21 18:10404
Unavailable
NA / NAY7 D7 P7 U7 B7 H7 G7 K7 M7 V7 F7 N7 L7 E7 X7 Q7 S7 O7 R7 W7 T7 Z7 A0
Reliability
Available Classes(Click on the class code for details)
0 Connections
EI 7640DUB
02/11/21 13:40TFS
02/11/21 18:10404
Unavailable
NA / NAY7 D7 P7 U7 B7 H7 G7 K7 M7 V7 F7 N7 L7 E5 X5 Q1 S0 O0 R0 W0 T0 Z0 A0
0 Connections
EI 7640DUB
05/11/21 13:40TFS
05/11/21 18:10404
Unavailable
NA / NAY7 D7 P7 U7 B7 H7 G7 K7 M7 V7 F7 N7 L7 E7 X7 Q7 S7 O7 R7 W7 T7 Z7 A0
Sep 14, 2021 | 9:54 am
#2370
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
However that being said since you didn't show the search we have no idea how you got that, here is the search we did and the results:
Results from https://www.ExpertFlyer.com
Code:
Flight Availability Search
Departing DUB on 11/02/21 12:00 AM for TFS
Flying EI
Frequency
Flight Stops Depart Arrive Aircraft Reliability Available Classes
0 Connections
EI 764 0 DUB TFS A20 Unavailable Y9 D9 P9 U9 B9 H9 G9 K9 M9 V9 F9 N9 L9 E7 X7 Q1 S0 O0 R0 W0 T0 Z0 A0
11/02/21 1:40 PM 11/02/21 6:10 PM NA / NA