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SPG launches new social currency platform. Earn bonus Starpoints and more.

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SPG launches new social currency platform. Earn bonus Starpoints and more.

 
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Old Jun 22, 2011, 10:14 pm
  #316  
 
Join Date: Jun 2011
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Originally Posted by Starwood Lurker
It is doubtful that has anything to do with it because foursquare's and SPG's systems are not linked. In other words, checking in with foursquare and receiving the bonus is something based upon consumption data that foursquare does not have access to.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Foursquare and SPG systems are linked for those who authorize it. Here is the direct quote from the SPG Ts and Cs on this (highlights added for emphasis):


SPG foursquare Check In Terms

BY LINKING YOUR STARWOOD PREFERRED GUEST® (SPG®) MEMBER ACCOUNT AND YOUR FOURSQUARE® ACCOUNT AND BY PARTICIPATING IN THE SPG SOCIAL CHECK INS PROGRAM (the “PROGRAM”) YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS:


You must be a member of SPG and have an account with Foursquare Labs, Inc. (“Foursquare”) to participate in the Program. Membership in the SPG program is free at www.spg.com. A Foursquare account is free at www.foursquare.com.
Only one SPG member account may be linked to a Foursquare account, and both accounts must belong to the same person.
Only one check in per property per member per 24-hour time period.
All Program offers are subject to the terms and conditions found at www.spg.com/foursquare, which may be modified or discontinued at any time.
Program offers may only be redeemed through a valid check in on Foursquare at an official Starwood property venue.
Program offers will recognize only one Foursquare check in at an official Starwood property venue per SPG member in a 24-hour time period.
If Starpoints are awarded pursuant to a Program offer, the redemption and expiration of Starpoints is governed by the SPG program terms and conditions.
Program offers may not be combined with any other offers, incentives, discounts or promotions.
Starwood reserves the right to modify or discontinue any of its offers available on Foursquare at any time.
You authorize Starwood Hotels & Resorts Worldwide, Inc., its affiliates, properties within the Starwood system and third-party service providers (collectively, “Starwood”) to collect, process, use and display information provided by you during the submission process (including any personally identifiable information) for any lawful, business-related purpose, to store the content and other information at and transmit it to various locations, either directly or through its third-party vendors, throughout the world, whether within your country of residence, the United States, or elsewhere; and to contact you regarding the content and other information you provided.
To update your communication preferences or learn about Starwood’s privacy practices, view the Starwood Privacy Statement at www.spg.com, or call 1-877-782-0071 in the U.S. and Canada, or +353-21-4930474 in all other countries to access our privacy information line.
The Program will not affect your communication preferences with other Starwood programs, for which you will need to inform such programs, Starwood directly if you wish to opt out.
You acknowledge and agree that Starwood may receive the following data from Foursquare: your name, email address, SPG number, Foursquare user ID, Foursquare user type, Foursquare venue history, Foursquare user badges and mayorships and check ins at Starwood venues and other venues. To view or learn about Foursquare’s privacy policy, visit www.foursquare.com.
If you choose to opt out of the Program, you may do so at any time by going to http://foursquare.com/settings. Once you opt out of the Program, Starwood will retain all information it has obtained from you or Foursquare to the extent that Starwood needs such information for business purposes, including verifying Starpoints awarded pursuant to the Program.
You acknowledge that the Program uses the Foursquare application programming interface but is not endorsed or certified by Foursquare.
You agree that Starwood is not responsible for any errors or omissions made by Foursquare.
You agree that Starwood is not responsible for any and all technical errors related to computers, servers, providers or telephone or network lines resulting in an unavailable check in.
YOU AGREE THAT STARWOOD AND FOURSQUARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE PROGRAM OR OTHER INFORMATION YOU PROVIDED.
You agree to indemnify and hold Starwood, Foursquare and their respective subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party. Starwood’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
You agree that any disputes arising out of or related to these terms and conditions shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of the state of New York.
Starwood reserves the right to modify or discontinue the Program at any time without notice as well as your participation in the Program if you violate the terms and conditions of the Program.
Starpoints, SPG, Preferred Guest, and their respective logos are the trademarks of Starwood or its affiliates.
All of the Foursquare TM logos (including all badges) and trademarks displayed as part of the Program are the property of Foursquare.

Last edited by starpoint_galaxy; Jun 22, 2011 at 10:20 pm
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Old Jun 23, 2011, 5:02 am
  #317  
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Originally Posted by starpoint_galaxy
Foursquare and SPG systems are linked for those who authorize it. Here is the direct quote from the SPG Ts and Cs on this (highlights added for emphasis):
None of it mentioned that Foursquare can access your Starwood reservations.@:-)
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Old Jun 23, 2011, 5:55 am
  #318  
 
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Originally Posted by TerryK
None of it mentioned that Foursquare can access your Starwood reservations.@:-)
No; but the accounts are linked and Foursquare SPG member data is available to Starwood. There is no reason, that I know of, or per the terms and conditions, for Foursquare to have access to SPG member SPG account data.
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Old Jun 23, 2011, 6:07 am
  #319  
 
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My experience with three properties and four check-ins was that the bonus was only showing as unlocked once I had already checked into the hotel and the local system seemingly updated a central Starwood system that I was now a current guest. It'd be great to get some confirmation from the Lurkers about this.
This is not true, BTW. I can "check into" any Bangkok property with Foursquare, regardless of whether I have an SPG reservation or not in that property; and the "Check-In Special" is unlocked. Of course, without a valid SPG reservation for the same night, there will be no bonus SP credit.

I am currently staying at the Plaza Athanee and in the lounge and was checked in here (with 4S). Then, without any reservation at the SGS, I just checked in there with 4S, no problem, and the special is unlocked (just as a test).

Then, sitting with the same glass-of-wine, I "checked in" to the Plaza Athanee again.

Just as the SPG/Foursquare T&Cs state, data communications is basically "one way" in that Foursquare data is shared with SPG, not the other way around. You can check-in to any property (at least when you are in the same general location) and unlock specials; but you will only receive the Starpoint bonus credit when Starwood checks there Foursquare data against the reservations and confirms account status, etc.
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Old Jun 23, 2011, 7:49 am
  #320  
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Originally Posted by starpoint_galaxy
This is not true, BTW. I can "check into" any Bangkok property with Foursquare, regardless of whether I have an SPG reservation or not in that property; and the "Check-In Special" is unlocked.
So your experience is different than mine. I kept having trouble unlocking the special.
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Old Jun 23, 2011, 7:59 am
  #321  
 
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Originally Posted by yosithezet
So your experience is different than mine. I kept having trouble unlocking the special.
My experience is that I cannot "check in" and unlock the "Special" unless the property and I are in the same geographic area.

For example, I am in Bangkok now (I understand from a prior post you are not in Bangkok at the moment, but I may be mistaking you for another frequent poster); I can check-in and unlock all the Starwood properties in Bangkok; However, I don't think I can check-in and unlock properties, for example, in the US, since the software in my phone is informing the Foursquare app that I am in Bangkok.

Cheers.
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Old Jun 23, 2011, 8:27 am
  #322  
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Originally Posted by starpoint_galaxy
Foursquare and SPG systems are linked for those who authorize it. Here is the direct quote from the SPG Ts and Cs on this (highlights added for emphasis):
Thanks for taking my reply out of context. I'm not sure why that was necessary, but in the context of the reply I was giving to yosithezet, your foursquare and SPG accounts are not linked. Even you said this:

Just as the SPG/Foursquare T&Cs state, data communications is basically "one way" in that Foursquare data is shared with SPG, not the other way around. You can check-in to any property (at least when you are in the same general location) and unlock specials; but you will only receive the Starpoint bonus credit when Starwood checks there Foursquare data against the reservations and confirms account status, etc.
As far as being linked to indicate that you are participating in any marketing offers between SPG and foursquare...well, yeah...they are quite linked in that respect.

Best regards,

William
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Old Jun 23, 2011, 12:12 pm
  #323  
 
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Originally Posted by Starwood Lurker
As far as being linked to indicate that you are participating in any marketing offers between SPG and foursquare...well, yeah...they are quite linked in that respect.
Hey Lurker ,

The Terms and Conditions are pretty clear:

You acknowledge and agree that Starwood may receive the following data from Foursquare:
  • your name,
  • email address,
  • SPG number,
  • Foursquare user ID,
  • Foursquare user type,
  • Foursquare venue history,
  • Foursquare user badges and mayorships and
  • check ins at Starwood venues and other venues.
I read your post carefully, and even checked the posts you replied to, and I did not feel at all I took your post out of context. You stated directly the accounts were not linked. That is, in fact, incorrect; and I do think it is important to be accurate; so I posted a reply.

Frankly, I do understand what you were trying to stay -- i.e. that SPG is not sending Starwood data to Foursqure. That is correct.... but the accounts are certainly linked; Foursquare is absolutely sending data to SPG, and you said they were not "linked" without any qualification, and that is why I corrected you. You stated:

foursquare's and SPG's systems are not linked
That is not an accurate statement in any context. I am sorry you took offense to being corrected
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Old Jun 23, 2011, 12:22 pm
  #324  
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Originally Posted by starpoint_galaxy
...That is not an accurate statement in any context.
It is an accurate statement in the context to which the question was answered. Even you said as much, denying that SPG was passing along information back to foursquare via the linkage that does exist.

I am sorry you took offense to being corrected
I haven't been corrected, IMHO. But, I think you misunderstood the context to which I was referring.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jun 23, 2011, 12:35 pm
  #325  
 
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Well, that your opinion, and you are entitled to it... but your post was not accurate, in any context, and I read it carefully as well as the original question.

What you should have said, to be accurate for readers, especially since you represent Starwood, is to write something clear, like this:

"If you have opted in to this program, your Foursquare account is linked to your SPG account; and according to the terms and conditions you agreed to; Foursquare sends your data to Starwood; however Starwood does not send your data to Foursquare."

... or something to that effect.

Your reply saying the two accounts "are not linked" is not accurate, in any context, I'm sorry; and since you represent Starwood, you should be very clear in your replies about data and privacy, IMHO.
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Old Jun 23, 2011, 12:41 pm
  #326  
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Originally Posted by starpoint_galaxy
My experience is that I cannot "check in" and unlock the "Special" unless the property and I are in the same geographic area.

For example, I am in Bangkok now (I understand from a prior post you are not in Bangkok at the moment, but I may be mistaking you for another frequent poster); I can check-in and unlock all the Starwood properties in Bangkok; However, I don't think I can check-in and unlock properties, for example, in the US, since the software in my phone is informing the Foursquare app that I am in Bangkok.

Cheers.
My challenges were when I was sitting in the Sheraton Singapore, SGS, WGS and trying to check in and unlock for the property I was sitting in.
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Old Jun 23, 2011, 12:41 pm
  #327  
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Originally Posted by starpoint_galaxy
Well, that your opinion, and you are entitled to it...
Thank you. And, yes, I think it is time for us to agree to disagree and move on.

Your reply saying the two accounts "are not linked" is not accurate, in any context, I'm sorry; and since you represent Starwood, you should be very clear in your replies about data and privacy, IMHO.
I've already said twice that accounts are linked for the purpose of this marketing agreement and folks can read the terms and conditions on their own. If they have questions after that, then they are free to ask.

However, in the context of the answer given to yosithezet, I was absolutely correct, but if you want to think otherwise...very well.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jun 23, 2011, 12:47 pm
  #328  
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Originally Posted by Starwood Lurker
Thanks for taking my reply out of context. I'm not sure why that was necessary, but in the context of the reply I was giving to yosithezet, your foursquare and SPG accounts are not linked.
You are correct. I was thinking that there was data being passed such that FourSquare would know you are a guest who has checked in. Of course now I'm at a loss to understand why I had so much trouble.
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Old Jun 23, 2011, 12:49 pm
  #329  
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Originally Posted by yosithezet
You are correct. I was thinking that there was data being passed such that FourSquare would know you are a guest who has checked in. Of course now I'm at a loss to understand why I had so much trouble.
LOL. Well, at least you understood what I was referring to by not being linked (in that context).

Regarding the trouble, I figure there are only a couple of dozen reasons why they might not post correctly, but we are standing by to assist with any that don't.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jun 23, 2011, 12:53 pm
  #330  
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Originally Posted by Starwood Lurker

Regarding the trouble, I figure there are only a couple of dozen reasons why they might not post correctly, but we are standing by to assist with any that don't.
Everything posted fine, but it took me several checkins over the course of each stay to get the bonus to unlock. I'm assuming it is something about FourSquare and he BB. Anyway nice promo.
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