SPG launches new social currency platform. Earn bonus Starpoints and more.
#316
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
It is doubtful that has anything to do with it because foursquare's and SPG's systems are not linked. In other words, checking in with foursquare and receiving the bonus is something based upon consumption data that foursquare does not have access to.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
SPG foursquare Check In Terms
BY LINKING YOUR STARWOOD PREFERRED GUEST® (SPG®) MEMBER ACCOUNT AND YOUR FOURSQUARE® ACCOUNT AND BY PARTICIPATING IN THE SPG SOCIAL CHECK INS PROGRAM (the “PROGRAM”) YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS:
You must be a member of SPG and have an account with Foursquare Labs, Inc. (“Foursquare”) to participate in the Program. Membership in the SPG program is free at www.spg.com. A Foursquare account is free at www.foursquare.com.
Only one SPG member account may be linked to a Foursquare account, and both accounts must belong to the same person.
Only one check in per property per member per 24-hour time period.
All Program offers are subject to the terms and conditions found at www.spg.com/foursquare, which may be modified or discontinued at any time.
Program offers may only be redeemed through a valid check in on Foursquare at an official Starwood property venue.
Program offers will recognize only one Foursquare check in at an official Starwood property venue per SPG member in a 24-hour time period.
If Starpoints are awarded pursuant to a Program offer, the redemption and expiration of Starpoints is governed by the SPG program terms and conditions.
Program offers may not be combined with any other offers, incentives, discounts or promotions.
Starwood reserves the right to modify or discontinue any of its offers available on Foursquare at any time.
You authorize Starwood Hotels & Resorts Worldwide, Inc., its affiliates, properties within the Starwood system and third-party service providers (collectively, “Starwood”) to collect, process, use and display information provided by you during the submission process (including any personally identifiable information) for any lawful, business-related purpose, to store the content and other information at and transmit it to various locations, either directly or through its third-party vendors, throughout the world, whether within your country of residence, the United States, or elsewhere; and to contact you regarding the content and other information you provided.
To update your communication preferences or learn about Starwood’s privacy practices, view the Starwood Privacy Statement at www.spg.com, or call 1-877-782-0071 in the U.S. and Canada, or +353-21-4930474 in all other countries to access our privacy information line.
The Program will not affect your communication preferences with other Starwood programs, for which you will need to inform such programs, Starwood directly if you wish to opt out.
You acknowledge and agree that Starwood may receive the following data from Foursquare: your name, email address, SPG number, Foursquare user ID, Foursquare user type, Foursquare venue history, Foursquare user badges and mayorships and check ins at Starwood venues and other venues. To view or learn about Foursquare’s privacy policy, visit www.foursquare.com.
If you choose to opt out of the Program, you may do so at any time by going to http://foursquare.com/settings. Once you opt out of the Program, Starwood will retain all information it has obtained from you or Foursquare to the extent that Starwood needs such information for business purposes, including verifying Starpoints awarded pursuant to the Program.
You acknowledge that the Program uses the Foursquare application programming interface but is not endorsed or certified by Foursquare.
You agree that Starwood is not responsible for any errors or omissions made by Foursquare.
You agree that Starwood is not responsible for any and all technical errors related to computers, servers, providers or telephone or network lines resulting in an unavailable check in.
YOU AGREE THAT STARWOOD AND FOURSQUARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE PROGRAM OR OTHER INFORMATION YOU PROVIDED.
You agree to indemnify and hold Starwood, Foursquare and their respective subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party. Starwood’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
You agree that any disputes arising out of or related to these terms and conditions shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of the state of New York.
Starwood reserves the right to modify or discontinue the Program at any time without notice as well as your participation in the Program if you violate the terms and conditions of the Program.
Starpoints, SPG, Preferred Guest, and their respective logos are the trademarks of Starwood or its affiliates.
All of the Foursquare TM logos (including all badges) and trademarks displayed as part of the Program are the property of Foursquare.
BY LINKING YOUR STARWOOD PREFERRED GUEST® (SPG®) MEMBER ACCOUNT AND YOUR FOURSQUARE® ACCOUNT AND BY PARTICIPATING IN THE SPG SOCIAL CHECK INS PROGRAM (the “PROGRAM”) YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS:
You must be a member of SPG and have an account with Foursquare Labs, Inc. (“Foursquare”) to participate in the Program. Membership in the SPG program is free at www.spg.com. A Foursquare account is free at www.foursquare.com.
Only one SPG member account may be linked to a Foursquare account, and both accounts must belong to the same person.
Only one check in per property per member per 24-hour time period.
All Program offers are subject to the terms and conditions found at www.spg.com/foursquare, which may be modified or discontinued at any time.
Program offers may only be redeemed through a valid check in on Foursquare at an official Starwood property venue.
Program offers will recognize only one Foursquare check in at an official Starwood property venue per SPG member in a 24-hour time period.
If Starpoints are awarded pursuant to a Program offer, the redemption and expiration of Starpoints is governed by the SPG program terms and conditions.
Program offers may not be combined with any other offers, incentives, discounts or promotions.
Starwood reserves the right to modify or discontinue any of its offers available on Foursquare at any time.
You authorize Starwood Hotels & Resorts Worldwide, Inc., its affiliates, properties within the Starwood system and third-party service providers (collectively, “Starwood”) to collect, process, use and display information provided by you during the submission process (including any personally identifiable information) for any lawful, business-related purpose, to store the content and other information at and transmit it to various locations, either directly or through its third-party vendors, throughout the world, whether within your country of residence, the United States, or elsewhere; and to contact you regarding the content and other information you provided.
To update your communication preferences or learn about Starwood’s privacy practices, view the Starwood Privacy Statement at www.spg.com, or call 1-877-782-0071 in the U.S. and Canada, or +353-21-4930474 in all other countries to access our privacy information line.
The Program will not affect your communication preferences with other Starwood programs, for which you will need to inform such programs, Starwood directly if you wish to opt out.
You acknowledge and agree that Starwood may receive the following data from Foursquare: your name, email address, SPG number, Foursquare user ID, Foursquare user type, Foursquare venue history, Foursquare user badges and mayorships and check ins at Starwood venues and other venues. To view or learn about Foursquare’s privacy policy, visit www.foursquare.com.
If you choose to opt out of the Program, you may do so at any time by going to http://foursquare.com/settings. Once you opt out of the Program, Starwood will retain all information it has obtained from you or Foursquare to the extent that Starwood needs such information for business purposes, including verifying Starpoints awarded pursuant to the Program.
You acknowledge that the Program uses the Foursquare application programming interface but is not endorsed or certified by Foursquare.
You agree that Starwood is not responsible for any errors or omissions made by Foursquare.
You agree that Starwood is not responsible for any and all technical errors related to computers, servers, providers or telephone or network lines resulting in an unavailable check in.
YOU AGREE THAT STARWOOD AND FOURSQUARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE PROGRAM OR OTHER INFORMATION YOU PROVIDED.
You agree to indemnify and hold Starwood, Foursquare and their respective subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party. Starwood’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
You agree that any disputes arising out of or related to these terms and conditions shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of the state of New York.
Starwood reserves the right to modify or discontinue the Program at any time without notice as well as your participation in the Program if you violate the terms and conditions of the Program.
Starpoints, SPG, Preferred Guest, and their respective logos are the trademarks of Starwood or its affiliates.
All of the Foursquare TM logos (including all badges) and trademarks displayed as part of the Program are the property of Foursquare.
Last edited by starpoint_galaxy; Jun 22, 2011 at 10:20 pm
#318
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
No; but the accounts are linked and Foursquare SPG member data is available to Starwood. There is no reason, that I know of, or per the terms and conditions, for Foursquare to have access to SPG member SPG account data.
#319
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
My experience with three properties and four check-ins was that the bonus was only showing as unlocked once I had already checked into the hotel and the local system seemingly updated a central Starwood system that I was now a current guest. It'd be great to get some confirmation from the Lurkers about this.
I am currently staying at the Plaza Athanee and in the lounge and was checked in here (with 4S). Then, without any reservation at the SGS, I just checked in there with 4S, no problem, and the special is unlocked (just as a test).
Then, sitting with the same glass-of-wine, I "checked in" to the Plaza Athanee again.
Just as the SPG/Foursquare T&Cs state, data communications is basically "one way" in that Foursquare data is shared with SPG, not the other way around. You can check-in to any property (at least when you are in the same general location) and unlock specials; but you will only receive the Starpoint bonus credit when Starwood checks there Foursquare data against the reservations and confirms account status, etc.
#320
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
So your experience is different than mine. I kept having trouble unlocking the special.
#321
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
For example, I am in Bangkok now (I understand from a prior post you are not in Bangkok at the moment, but I may be mistaking you for another frequent poster); I can check-in and unlock all the Starwood properties in Bangkok; However, I don't think I can check-in and unlock properties, for example, in the US, since the software in my phone is informing the Foursquare app that I am in Bangkok.
Cheers.
#322
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Just as the SPG/Foursquare T&Cs state, data communications is basically "one way" in that Foursquare data is shared with SPG, not the other way around. You can check-in to any property (at least when you are in the same general location) and unlock specials; but you will only receive the Starpoint bonus credit when Starwood checks there Foursquare data against the reservations and confirms account status, etc.
Best regards,
William
#323
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
The Terms and Conditions are pretty clear:
You acknowledge and agree that Starwood may receive the following data from Foursquare:
- your name,
- email address,
- SPG number,
- Foursquare user ID,
- Foursquare user type,
- Foursquare venue history,
- Foursquare user badges and mayorships and
- check ins at Starwood venues and other venues.
Frankly, I do understand what you were trying to stay -- i.e. that SPG is not sending Starwood data to Foursqure. That is correct.... but the accounts are certainly linked; Foursquare is absolutely sending data to SPG, and you said they were not "linked" without any qualification, and that is why I corrected you. You stated:
foursquare's and SPG's systems are not linked
#324
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
It is an accurate statement in the context to which the question was answered. Even you said as much, denying that SPG was passing along information back to foursquare via the linkage that does exist.
I haven't been corrected, IMHO. But, I think you misunderstood the context to which I was referring.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I am sorry you took offense to being corrected
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#325
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
Well, that your opinion, and you are entitled to it... but your post was not accurate, in any context, and I read it carefully as well as the original question.
What you should have said, to be accurate for readers, especially since you represent Starwood, is to write something clear, like this:
"If you have opted in to this program, your Foursquare account is linked to your SPG account; and according to the terms and conditions you agreed to; Foursquare sends your data to Starwood; however Starwood does not send your data to Foursquare."
... or something to that effect.
Your reply saying the two accounts "are not linked" is not accurate, in any context, I'm sorry; and since you represent Starwood, you should be very clear in your replies about data and privacy, IMHO.
What you should have said, to be accurate for readers, especially since you represent Starwood, is to write something clear, like this:
"If you have opted in to this program, your Foursquare account is linked to your SPG account; and according to the terms and conditions you agreed to; Foursquare sends your data to Starwood; however Starwood does not send your data to Foursquare."
... or something to that effect.
Your reply saying the two accounts "are not linked" is not accurate, in any context, I'm sorry; and since you represent Starwood, you should be very clear in your replies about data and privacy, IMHO.
#326
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
My experience is that I cannot "check in" and unlock the "Special" unless the property and I are in the same geographic area.
For example, I am in Bangkok now (I understand from a prior post you are not in Bangkok at the moment, but I may be mistaking you for another frequent poster); I can check-in and unlock all the Starwood properties in Bangkok; However, I don't think I can check-in and unlock properties, for example, in the US, since the software in my phone is informing the Foursquare app that I am in Bangkok.
Cheers.
For example, I am in Bangkok now (I understand from a prior post you are not in Bangkok at the moment, but I may be mistaking you for another frequent poster); I can check-in and unlock all the Starwood properties in Bangkok; However, I don't think I can check-in and unlock properties, for example, in the US, since the software in my phone is informing the Foursquare app that I am in Bangkok.
Cheers.
#327
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Thank you. And, yes, I think it is time for us to agree to disagree and move on.
I've already said twice that accounts are linked for the purpose of this marketing agreement and folks can read the terms and conditions on their own. If they have questions after that, then they are free to ask.
However, in the context of the answer given to yosithezet, I was absolutely correct, but if you want to think otherwise...very well.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Your reply saying the two accounts "are not linked" is not accurate, in any context, I'm sorry; and since you represent Starwood, you should be very clear in your replies about data and privacy, IMHO.
However, in the context of the answer given to yosithezet, I was absolutely correct, but if you want to think otherwise...very well.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#328
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
You are correct. I was thinking that there was data being passed such that FourSquare would know you are a guest who has checked in. Of course now I'm at a loss to understand why I had so much trouble.
#329
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Regarding the trouble, I figure there are only a couple of dozen reasons why they might not post correctly, but we are standing by to assist with any that don't.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#330
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Everything posted fine, but it took me several checkins over the course of each stay to get the bonus to unlock. I'm assuming it is something about FourSquare and he BB. Anyway nice promo.