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SPG launches new social currency platform. Earn bonus Starpoints and more.

SPG launches new social currency platform. Earn bonus Starpoints and more.

 
Old Aug 26, 2011, 10:53 am
  #466  
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by gfowler-ord-1k
I had 4 FBs post today after my previous post but still 3 FB and 4 FS not posted. 7 down and 7 to go. I am turning blue in the face
2 FS posted today. 9 down and 5 to go. I will give them a few more days before contacting SPG again. If this is typical, this promo is costing them a lot in support. But they are probably gaining even more from not having to give out the promised points. No one will ever know the intangible costs due to customer ill will.
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Old Sep 1, 2011, 6:01 pm
  #467  
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
I suggest that everyone who is having problems getting their Foursquare points posted send one email addressed to both Starwood Social Media ( [email protected] ) and [email protected]

Here is a snippet of an email sent to me from Starwood Social Media
..I can also advise you that two Foursquare bonus requests for stays on July xxth -July xx+1th and July yyth - July yy+1th were denied because according to the report we run to confirm check-ins, there were no check-ins on Foursquare using the Foursquare Account linked to your SPG account on any of those dates. If you could provide a screenshot of your Foursquare activity history which shows check-ins for these stays, I would be happy to credit your account for the stays requested.
I furnished the screenshot. If I can find it they must have issues with their check-in report.
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Old Sep 5, 2011, 1:09 am
  #468  
Kyo
 
Join Date: Sep 2008
Location: Singapore
Programs: Ex-BD55 + KF*G + BA Gold + IC RA(?) + OZ*G + SPG*P
Posts: 156
Thanks to William for rectifying my last LM KUL stay.

It was a nice side-benefit and the promo was appreciated.
Kyo is offline  

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