SPG launches new social currency platform. Earn bonus Starpoints and more.
#226
Join Date: Mar 2010
Location: ATL
Programs: Delta-DM, SPG-Plat100, Marriott-Plat
Posts: 71
Which email add/contact # do we reach out to report missing points from 4q check-ins? Do we have a dedicated/separate one?
#227
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,820
I'm so tired of sitting in the lounge and getting the message "no points because your phone says you are too far from the location". Happens in the lounge and in my room! It may be a bug at one hotel (don't seem to get it at another location in the same city) but since ive stayed a lot of times at the error location it's really annoying.
I see phone calls to the plat line in my future
I see phone calls to the plat line in my future
#228
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
That usually means your phone is using its wireless connection to locate you, and the actual ISP is some distance away. I had this happen on a cruise ship, where the cruise line's ISP is in Florida (and I was in British Columbia). I just turned off the wireless and let the GPS do its work.
#229
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,820
Ah an explanation (sort of) - so I don't have a local sim and I was using wifi - the connection in the lounge itself! Very strange that the hotels isp wouldn't know where it was physically located since I presume it is right there for the huge hotel.
The interesting thing is that 4square and google maps BOTH showed my location correctly when I looked at a map.
The interesting thing is that 4square and google maps BOTH showed my location correctly when I looked at a map.
#230
Join Date: Mar 2010
Location: Location, Location!
Programs: SPG Platinum, Club Carlson Concierge, Hilton Honors Gold, Air Berlin Gold, Lufthansa FT
Posts: 94
My points are not posting anymore, while in the beginning of the promo, they posted immediately after a new stay was credited. Is this an automatic process or manual?
#231
Join Date: May 2001
Location: Dubai, UAE
Programs: AlFursan, AAdvantage, Aeroplan, Avios, Bonvoy, All
Posts: 1,486
Mayor of Offenbach Sheraton
#232
Join Date: Jul 2006
Location: lax
Programs: DL DM, SPG Plat
Posts: 781
at an aloft- the four square checkin doesn't have a 'unlock special' button- thoughts on the bonus crediting anyways?
#233
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
#234
Join Date: Apr 2011
Programs: hyatt
Posts: 203
I am missing one stay on Sunday, but my next stay bonus already posted? can someone from starwood help me?
#235
Join Date: Feb 2011
Programs: SPG Plat, Hyatt Diamond, Hilton Diamond, Southwest A+
Posts: 6
Three stays at the Sheraton LAX over the past two weeks - bonus points posted on Wednesday each week regardless of the check in day. My blackberry couldn't find the venue but the foursquare mobile web site worked just fine when I checked in thru my laptop.
#236
Join Date: Mar 2010
Location: Location, Location!
Programs: SPG Platinum, Club Carlson Concierge, Hilton Honors Gold, Air Berlin Gold, Lufthansa FT
Posts: 94
#237
Join Date: May 2001
Location: Dubai, UAE
Programs: AlFursan, AAdvantage, Aeroplan, Avios, Bonvoy, All
Posts: 1,486
Good Luck!
#238
Join Date: Feb 2005
Programs: Starwood, AA
Posts: 814
apologies if this has been addressed before - if you have a multi-night stay, do you get multiple bonuses for checking in every night? or is it one bonus per stay?
#239
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#240
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]