E-rewards [Master Thread]
#2627
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
The last couple of days, when I try to take a survey it won't let me, saying that an error occurred because it appears that I'm outside my country. I'm not outside my country; heck, I'm not even outside my house .... Is there a cure for this malady? tls
#2628
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
If you email their tech support, they will fix it. Same thing happened to me last month. Fixed within days of emailing them.
#2629
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
(Or you can use a proxy or VPN to get around it.)
#2631
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
My AA redemption recently took 6 weeks. Felt like an eternity. I redeem again a few days ago, will see if they take that long again.
#2632
Join Date: Dec 2014
Posts: 49
Hi,
I have JUST gotten IHG points thank you very much
However, they wouldn't (yet?) appear on my 2017 Year-to-date Summary.
Just sit and wait or are IHG points NOT qualifying anymore??? (apologies, that's my first time with IHG points via e-rewards)
Ta
I have JUST gotten IHG points thank you very much
However, they wouldn't (yet?) appear on my 2017 Year-to-date Summary.
Just sit and wait or are IHG points NOT qualifying anymore??? (apologies, that's my first time with IHG points via e-rewards)
Ta
#2633
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
I've got the same issue with IHG right now. Since they're correct on the ledger lines as EQ, I'll just take a screen shot of the ledger, another of the e-Rewards page that says they're supposed to count to elite tier status, and call the missing digits (they're not listed as zero, they're just gone) as something that's slightly wonky because of IHG doing year end IT maitenance. If zeros actually appear in a few days. then I get in contact.
I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
#2634
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
I've got the same issue with IHG right now. Since they're correct on the ledger lines as EQ, I'll just take a screen shot of the ledger, another of the e-Rewards page that says they're supposed to count to elite tier status, and call the missing digits (they're not listed as zero, they're just gone) as something that's slightly wonky because of IHG doing year end IT maitenance. If zeros actually appear in a few days. then I get in contact.
I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
#2636
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
There was talk on the IHG boards about how end of year has a few accounting blips as the IT department makes sure that stays that closed out in late December are correctly posted for 2016, and I assume the pat few days were just a blip from that.
Only another 55K to go before I re-qualify for Spire.
Only another 55K to go before I re-qualify for Spire.
#2640
Join Date: Apr 2015
Posts: 24
I am getting the following:
I hope this is just a malfunction, but from other posts in this thread, I fear this means "your account has been terminated"
It appears you are accessing this survey from a location that is different from the country for which this survey is intended.