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Old Dec 31, 2016, 10:01 pm
  #2626  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Everything has been posting quickly for me.... H Honors, UA, etc.
eajusa is offline  
Old Jan 1, 2017, 8:42 pm
  #2627  
 
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
The last couple of days, when I try to take a survey it won't let me, saying that an error occurred because it appears that I'm outside my country. I'm not outside my country; heck, I'm not even outside my house .... Is there a cure for this malady? tls
thelostshark is offline  
Old Jan 1, 2017, 9:07 pm
  #2628  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Originally Posted by thelostshark
The last couple of days, when I try to take a survey it won't let me, saying that an error occurred because it appears that I'm outside my country. I'm not outside my country; heck, I'm not even outside my house .... Is there a cure for this malady? tls
If you email their tech support, they will fix it. Same thing happened to me last month. Fixed within days of emailing them.
eajusa is offline  
Old Jan 1, 2017, 10:13 pm
  #2629  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
Originally Posted by thelostshark
I'm not outside my country; heck, I'm not even outside my house .... Is there a cure for this malady? tls
I guess their geo-blocking isn't up to date. If you check what IP address you're using and it's different one to last week, it could be that your ISP started using a new set of IP addresses. While waiting for e-rewards to fix it, if your ISP has multiple IP ranges that it allocates from and you just happen to have an address in one of them that e-rewards doesn't know about, you might be able to make the site happy by dropping your connection in the hope of getting an address from another range.

(Or you can use a proxy or VPN to get around it.)
Kremmen is offline  
Old Jan 2, 2017, 11:35 am
  #2630  
 
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
Thanks for the responses. Will give both a shot. tls
thelostshark is offline  
Old Jan 2, 2017, 8:39 pm
  #2631  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
My AA redemption recently took 6 weeks. Felt like an eternity. I redeem again a few days ago, will see if they take that long again.
pointshogger is offline  
Old Jan 3, 2017, 5:52 am
  #2632  
 
Join Date: Dec 2014
Posts: 49
Question

Hi,

I have JUST gotten IHG points thank you very much

However, they wouldn't (yet?) appear on my 2017 Year-to-date Summary.

Just sit and wait or are IHG points NOT qualifying anymore??? (apologies, that's my first time with IHG points via e-rewards)

Ta
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wadmak is offline  
Old Jan 3, 2017, 6:04 am
  #2633  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
I've got the same issue with IHG right now. Since they're correct on the ledger lines as EQ, I'll just take a screen shot of the ledger, another of the e-Rewards page that says they're supposed to count to elite tier status, and call the missing digits (they're not listed as zero, they're just gone) as something that's slightly wonky because of IHG doing year end IT maitenance. If zeros actually appear in a few days. then I get in contact.

I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
beachmouse is online now  
Old Jan 3, 2017, 9:31 am
  #2634  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Originally Posted by beachmouse
I've got the same issue with IHG right now. Since they're correct on the ledger lines as EQ, I'll just take a screen shot of the ledger, another of the e-Rewards page that says they're supposed to count to elite tier status, and call the missing digits (they're not listed as zero, they're just gone) as something that's slightly wonky because of IHG doing year end IT maitenance. If zeros actually appear in a few days. then I get in contact.

I let my e-Rewards account get up to $575 at one point in December for EQ purposes. If this works as. It should, nice to start the year halfway to platinum.
wow now that would be a devaluation!
Mauibaby2008 is offline  
Old Jan 4, 2017, 12:41 pm
  #2635  
 
Join Date: Dec 2014
Posts: 49
Talking

Thanks, beachmouse

All good now :-) Happy to have become GOLD just 4 days into 2017
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wadmak is offline  
Old Jan 4, 2017, 12:55 pm
  #2636  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
There was talk on the IHG boards about how end of year has a few accounting blips as the IT department makes sure that stays that closed out in late December are correctly posted for 2016, and I assume the pat few days were just a blip from that.

Only another 55K to go before I re-qualify for Spire.
beachmouse is online now  
Old Jan 8, 2017, 2:37 pm
  #2637  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Anyone getting 'Bad Gateway' error messages when they click the 'Find A Survey' button on the website, or in old emails?
goldencondor is offline  
Old Jan 9, 2017, 8:14 am
  #2638  
 
Join Date: Jun 2001
Location: Arlington, Tx, USA
Posts: 268
Originally Posted by goldencondor
Anyone getting 'Bad Gateway' error messages when they click the 'Find A Survey' button on the website, or in old emails?
Yes, all day yesterday
morgan1929 is offline  
Old Jan 9, 2017, 8:21 am
  #2639  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Originally Posted by morgan1929
Yes, all day yesterday
Thanks. Back to normal now!
goldencondor is offline  
Old Jan 10, 2017, 10:15 am
  #2640  
 
Join Date: Apr 2015
Posts: 24
I am getting the following:

It appears you are accessing this survey from a location that is different from the country for which this survey is intended.
I hope this is just a malfunction, but from other posts in this thread, I fear this means "your account has been terminated"
IamHydro is offline  


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