MeliaRewards [formerly Sol Melia MAS] program
#121
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
Hey adobbing, Melia's ticker symbol is MEL, if I am not mistaken. You can check more on their performance here: https://www.bloomberg.com/quote/MEL:SM
Currently 1 share cost 12.12 euros, which means 1,000 shares will cost 12,200 euros.
As per this page, in order to get Gold status in MeliaRewards as a shareholder, one need to hold a minimum of 1,000 shares for one year.
I also noticed interesting discrepancy between lists of elite benefits listed on MeliaRewards page and shareholders' page: on the page above it says that Gold members will receive welcome amenity, 11am check-in as well as 50% discount on upgrade. I wonder if this are new additions or old page
Current list of elite benefits can be seen here.
Currently 1 share cost 12.12 euros, which means 1,000 shares will cost 12,200 euros.
As per this page, in order to get Gold status in MeliaRewards as a shareholder, one need to hold a minimum of 1,000 shares for one year.
I also noticed interesting discrepancy between lists of elite benefits listed on MeliaRewards page and shareholders' page: on the page above it says that Gold members will receive welcome amenity, 11am check-in as well as 50% discount on upgrade. I wonder if this are new additions or old page

Current list of elite benefits can be seen here.
#122


Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,218
#123
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
Priority Pass from Melia
You need to be careful with the Melia Platinum provided priority pass. As per https://www.melia.com/en/meliareward...rity-pass.html you only get 2 free visits a year, any other ones they either deduct 8k melia points from your account, or charge you.
#124


Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,922
Hey adobbing, Melia's ticker symbol is MEL, if I am not mistaken. You can check more on their performance here: https://www.bloomberg.com/quote/MEL:SM
Currently 1 share cost 12.12 euros, which means 1,000 shares will cost 12,200 euros.
As per this page, in order to get Gold status in MeliaRewards as a shareholder, one need to hold a minimum of 1,000 shares for one year.
I also noticed interesting discrepancy between lists of elite benefits listed on MeliaRewards page and shareholders' page: on the page above it says that Gold members will receive welcome amenity, 11am check-in as well as 50% discount on upgrade. I wonder if this are new additions or old page
Current list of elite benefits can be seen here.
Currently 1 share cost 12.12 euros, which means 1,000 shares will cost 12,200 euros.
As per this page, in order to get Gold status in MeliaRewards as a shareholder, one need to hold a minimum of 1,000 shares for one year.
I also noticed interesting discrepancy between lists of elite benefits listed on MeliaRewards page and shareholders' page: on the page above it says that Gold members will receive welcome amenity, 11am check-in as well as 50% discount on upgrade. I wonder if this are new additions or old page

Current list of elite benefits can be seen here.
I don't think 1200 is an amount I would want to invest for the benefit I would get.
#125
Join Date: Dec 2012
Programs: Etihad Guest (Gold), Flying Blue, Iberia Plus, Qatar Privilege Club, Shangri La GC (Jade)
Posts: 16
I've been a regular customer of melia hotels for 3 years now (gold status) and since last august, none of my stays allowed to obtain points, supposedly because the booking was made through expedia, which was not the case. It was done through a travel agency at work, but they state that to be earn points, the booking has to be done directly with Melia.
Has anybody had the same experience lately? if so I'll probably change for another chain of hotels in Spain (NH?)
Has anybody had the same experience lately? if so I'll probably change for another chain of hotels in Spain (NH?)
#126
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
I've been a regular customer of melia hotels for 3 years now (gold status) and since last august, none of my stays allowed to obtain points, supposedly because the booking was made through expedia, which was not the case. It was done through a travel agency at work, but they state that to be earn points, the booking has to be done directly with Melia.
Has anybody had the same experience lately? if so I'll probably change for another chain of hotels in Spain (NH?)
Has anybody had the same experience lately? if so I'll probably change for another chain of hotels in Spain (NH?)
First of all, sorry to hear it. My experience is a bit different. I had a few stayes at Melia booked via my company's corporate travel service. When checking in, I was always showing my Melia Rewards card, asking them to add it to my account. So most of the time I was getting points. Once points didn't post and had to write a message to MeliaRewards' Customer Service team asking them to add points manually. They did it very quickly. So as you can see in my experience it is possible to get MeliaRewards points even when booking via corporate travel agency. Although I have to say that it was back in 2015 so maybe the rules changed since...
Another thing is on-line check-in: one can't use it unless the stay was booked via official Melia channel - website (also potentially via phone, but not too sure about this).
So all in all, I suggest you getting in touch with customer service (via the web form on the website) and they should sort out the points issue. Phone agents can be a bit brisk and not always 100% consistent.
#127
Join Date: Dec 2012
Programs: Etihad Guest (Gold), Flying Blue, Iberia Plus, Qatar Privilege Club, Shangri La GC (Jade)
Posts: 16
Hi ganfoud,
First of all, sorry to hear it. My experience is a bit different. I had a few stayes at Melia booked via my company's corporate travel service. When checking in, I was always showing my Melia Rewards card, asking them to add it to my account. So most of the time I was getting points. Once points didn't post and had to write a message to MeliaRewards' Customer Service team asking them to add points manually. They did it very quickly. So as you can see in my experience it is possible to get MeliaRewards points even when booking via corporate travel agency. Although I have to say that it was back in 2015 so maybe the rules changed since...
Another thing is on-line check-in: one can't use it unless the stay was booked via official Melia channel - website (also potentially via phone, but not too sure about this).
So all in all, I suggest you getting in touch with customer service (via the web form on the website) and they should sort out the points issue. Phone agents can be a bit brisk and not always 100% consistent.
First of all, sorry to hear it. My experience is a bit different. I had a few stayes at Melia booked via my company's corporate travel service. When checking in, I was always showing my Melia Rewards card, asking them to add it to my account. So most of the time I was getting points. Once points didn't post and had to write a message to MeliaRewards' Customer Service team asking them to add points manually. They did it very quickly. So as you can see in my experience it is possible to get MeliaRewards points even when booking via corporate travel agency. Although I have to say that it was back in 2015 so maybe the rules changed since...
Another thing is on-line check-in: one can't use it unless the stay was booked via official Melia channel - website (also potentially via phone, but not too sure about this).
So all in all, I suggest you getting in touch with customer service (via the web form on the website) and they should sort out the points issue. Phone agents can be a bit brisk and not always 100% consistent.
whenever I get to the hotel, I check if they have my number registered, and whenever the points were not credited, I did the request through the website and it worked well... until august 2016! since then, the points are not credited and when I request them via the website form, the answer is always that I did the booking via Expedia and thus cannot earn any point...
that's why I was asking here
I sent a request to the customer service to get an explanation about this policy, let's see what happens...
#128
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
MeliaRewards points...
Hey ganfoud, to be honest I wouldn't be surprised if they changed the rules recently. This change would be very much in line with other major hotel chains, tightening their rules and not extending elite benefits to third-party bookings... It's a shame that it also covers corporate travel agencies because in that case customers doesn't have a choice... Maybe it will make sense talking to your corporate travel agency and asking them to talk to their Melia contact? I don't thing that the corporate agent earns anything from this transaction, so you should be awarded those points.
Please report hen you anything back from CS.
Please report hen you anything back from CS.
#129


Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,922
Hey ganfoud, to be honest I wouldn't be surprised if they changed the rules recently. This change would be very much in line with other major hotel chains, tightening their rules and not extending elite benefits to third-party bookings... It's a shame that it also covers corporate travel agencies because in that case customers doesn't have a choice... Maybe it will make sense talking to your corporate travel agency and asking them to talk to their Melia contact? I don't thing that the corporate agent earns anything from this transaction, so you should be awarded those points.
Please report hen you anything back from CS.
Please report hen you anything back from CS.
If you don't do this the bookings don't pick up your details and you have to get them added at the hotel.
If you set these up the reservations are picked up by the relevant hotel loyalty schemes in advance.
Might be worth checking with the corporate travel agency whether they can do this?
#130
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
Does anyone know any official Melia travel partners? I found Me Ibiza on Vrtuoso (https://www.virtuoso.com/hotels/15249861/me-ibiza) with some nice add-ons like free breakfast, spa credit, room upgrade and early check-in/late check-outs. But no more Melia properties. I wonder if such agencies can offer better deal than the official Melia website.
#131
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
My employer uses a corporate travel agency who have their own website for booking, part of it allows you to enter your frequent traveller account details.
If you don't do this the bookings don't pick up your details and you have to get them added at the hotel.
If you set these up the reservations are picked up by the relevant hotel loyalty schemes in advance.
Might be worth checking with the corporate travel agency whether they can do this?
If you don't do this the bookings don't pick up your details and you have to get them added at the hotel.
If you set these up the reservations are picked up by the relevant hotel loyalty schemes in advance.
Might be worth checking with the corporate travel agency whether they can do this?
#132




Join Date: Apr 2007
Location: Canary Islands, Spain
Posts: 85
#133


Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,922
#134
Join Date: Dec 2012
Programs: Etihad Guest (Gold), Flying Blue, Iberia Plus, Qatar Privilege Club, Shangri La GC (Jade)
Posts: 16
My employer uses a corporate travel agency who have their own website for booking, part of it allows you to enter your frequent traveller account details.
If you don't do this the bookings don't pick up your details and you have to get them added at the hotel.
If you set these up the reservations are picked up by the relevant hotel loyalty schemes in advance.
Might be worth checking with the corporate travel agency whether they can do this?
If you don't do this the bookings don't pick up your details and you have to get them added at the hotel.
If you set these up the reservations are picked up by the relevant hotel loyalty schemes in advance.
Might be worth checking with the corporate travel agency whether they can do this?
I sent a question to customer service asking for clarifications, let's see what happens...
#135
Join Date: Dec 2012
Programs: Etihad Guest (Gold), Flying Blue, Iberia Plus, Qatar Privilege Club, Shangri La GC (Jade)
Posts: 16
ok, I got the confirmation, they won't give me any point for the bookings made through my travel agency...
I'll switch to a different chain of hotels then...
I'll switch to a different chain of hotels then...

