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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

pandaperth Mar 9, 2017 5:31 pm


Originally Posted by minarad (Post 28014481)
Wow, great find! How do I retrieve that version of the rules?

That version is still available on Expertflyer, if you use that
Else, pm me an email address and I will send you the version that was available on the oneworld web site (pdf format)

We purchased the ticket January 13 2016 but asked to have this particular route change (along with some other changes) made on July 6th 2016, and it was accepted. In that case, would it still apply?
In general, the rules in effect on the day you purchase remain in effect for the life of the ticket. The only possible exception I can think of is if you make a change to the ticket before the first flight is flown. In that case your original ticket is replaced with a new one - and maybe the rules in effect on the date of change prevail.

So when you made your change in July, had you already commenced your journey
(in other words had you flown at least one segment of the ticket)?
If yes, then the rules in January prevail - for sure
If no, maybe the rules in July prevail - others with more knowledge in this area might be able to clarify this
- however, IMHO, the indication is that the January rules prevail, because the agent in July allowed your change; if the July rules prevailed then the agent should have disallowed your change

Dr. HFH Mar 9, 2017 10:22 pm


Originally Posted by Calchas (Post 28013945)
Not sure what a small claims court would make of that policy ... but I'll refrain from arm chair lawyer mode for now :D

Presumably the airline would claim that the ticket was issued in error and would want to arrange some type of refund calculation. Given some of the recent DOT decisions, I see this as the most likely alternative if you're not satisfied with flying the rest of your itinerary with no changes.

dave_in_gva Mar 10, 2017 4:00 am

Advice welcomed
 
Hello everyone,

I wonder if I can impose on your collective experience. I've not booked an RTW fare before but two upcoming business trips and a family issue have me strongly considering it.

My two business trips are:

1. GVA-PEK-NGB-PEK-GVA April 23 outbound April 28 return

2. GVA-JFK-GVA May 2 outbound May 3 return

The family issue is my elderly father has been dealing with a complex hospitalization involving his wife in Vancouver for some time now. I am considering joining the above two trips to allow me to spend a few days with him (and his wife). If I do so I pay the additional cost over what the two trips would cost (4,300 Swiss francs), so I'm keen to keep the price as low as possible whilst still flying OneWorld carriers in business.

The requirements of my trip would be:

GVA-PEK (dep April 23)
PEK-NGB (dep April 25)
NGB-YVR (dep April 27 or 28)
YVR-JFK (dep May 1)
JFK-GVA (dep May 3)

I expect the PEK-NGB travel might best be considered surface since it takes me 2 hops to get there with OW and I will be with colleagues taking the 1435h Air China PEK-NGB flight. I've checked the OW routing and I would need to leave our meetings one hour earlier to make a PEK-HKG-NGB connection.

I tried configuring an itinerary using the OW online tool but this fails, telling me I have insufficient connection times in HEL, HKG, and LHR despite connection times of over 3 hours on each occasion. I contacted the BA RTW email who gave me a quote for the itinerary of about 9,500 Swiss francs. Since this well over twice the cost of the two trips booked separately it is a non-starter, which is of course disappointing to me given that part of me would like to see my dad and do what I can to help out.

Any thoughts on how I might find a RTW fare with OW carriers in business for the above with a cost closer to 5,000 Swiss francs would be very welcome.

Gardyloo Mar 10, 2017 8:12 am


Originally Posted by dave_in_gva (Post 28017571)
Hello everyone,

I wonder if I can impose on your collective experience. I've not booked an RTW fare before but two upcoming business trips and a family issue have me strongly considering it.

My two business trips are:

1. GVA-PEK-NGB-PEK-GVA April 23 outbound April 28 return

2. GVA-JFK-GVA May 2 outbound May 3 return

The family issue is my elderly father has been dealing with a complex hospitalization involving his wife in Vancouver for some time now. I am considering joining the above two trips to allow me to spend a few days with him (and his wife). If I do so I pay the additional cost over what the two trips would cost (4,300 Swiss francs), so I'm keen to keep the price as low as possible whilst still flying OneWorld carriers in business.

The requirements of my trip would be:

GVA-PEK (dep April 23)
PEK-NGB (dep April 25)
NGB-YVR (dep April 27 or 28)
YVR-JFK (dep May 1)
JFK-GVA (dep May 3)

I expect the PEK-NGB travel might best be considered surface since it takes me 2 hops to get there with OW and I will be with colleagues taking the 1435h Air China PEK-NGB flight. I've checked the OW routing and I would need to leave our meetings one hour earlier to make a PEK-HKG-NGB connection.

I tried configuring an itinerary using the OW online tool but this fails, telling me I have insufficient connection times in HEL, HKG, and LHR despite connection times of over 3 hours on each occasion. I contacted the BA RTW email who gave me a quote for the itinerary of about 9,500 Swiss francs. Since this well over twice the cost of the two trips booked separately it is a non-starter, which is of course disappointing to me given that part of me would like to see my dad and do what I can to help out.

Any thoughts on how I might find a RTW fare with OW carriers in business for the above with a cost closer to 5,000 Swiss francs would be very welcome.

RTW base fares vary considerably depending on where you begin and end the trip. A business class 3-continent Oneworld Explorer bought and started in Switzerland has a base price of CHF8,520 (plus taxes and fees.) The same ticket bought and started in the Euro zone has a base price of CHF 6,864, and in Norway CHF 6,267. So for the price of a one-way "positioning" ticket from GVA to OSL you'd save over CHF 2,200 in the base price. From there, an itinerary like OSL-HEL-PEK//NGB-HKG-YVR-JFK-LHR-GVA-LHR-OSL would be possible.

After taxes and fees you're probably looking at close to CHF 7,000 for the Oslo ticket, so that's considerably more than the CHF 5000 you're trying to match, but obviously way less than the CHF 9K BA quoted you. Of course the RTW gives you up to 16 flights and you'd only be using 8 or 9, so much of the value is being left on the table.

You might think about planned travel during the balance of the 12 month validity of the ticket. RTWs can be effective when used in the context of a year-long travel "master plan," where one purchases the ticket on a different continent than one's home, then uses one's home continent (in your case Europe/Middle East) for "stopovers" which maximize the efficiency of the ticket with regard to routing and stopovers.

dave_in_gva Mar 10, 2017 8:21 am


Originally Posted by Gardyloo (Post 28018265)
RTW base fares vary considerably depending on where you begin and end the trip. A business class 3-continent Oneworld Explorer bought and started in Switzerland has a base price of CHF8,520 (plus taxes and fees.) The same ticket bought and started in the Euro zone has a base price of CHF 6,864, and in Norway CHF 6,267. So for the price of a one-way "positioning" ticket from GVA to OSL you'd save over CHF 2,200 in the base price. From there, an itinerary like OSL-HEL-PEK//NGB-HKG-YVR-JFK-LHR-GVA-LHR-OSL would be possible.

Gardyloo, thank you for that. Extremely helpful. I suspect this information is somewhere in the 100 or so pages of this thread, but is there a resource that provides the RTW base fares by starting country?

Gardyloo Mar 10, 2017 9:07 am


Originally Posted by dave_in_gva (Post 28018311)
Gardyloo, thank you for that. Extremely helpful. I suspect this information is somewhere in the 100 or so pages of this thread, but is there a resource that provides the RTW base fares by starting country?

Oneworld doesn't list prices anymore because most countries, and the EU, have prohibitions against advertising airfares that aren't inclusive of taxes and fees. And because every RTW ticket is different - different national taxes, airport fees, carrier charges etc. - it's impossible to comply with those rules, so they just pulled the fares.

A couple of third party services like KVS - http://www.kvstool.com/- and Expert Flyer - http://www.expertflyer.com - have fee-based services that will allow you to query RTW fares, but these require "premium" memberships. Or any travel agent can pull them up off the GDSs for you, if you have one you're able to ask. You can also price it using the very wonky and unreliable online tool from Oneworld (a scandalous piece of electronic junk) but it will take a toll on your soul to do it.

Dr. HFH Mar 10, 2017 7:10 pm


Originally Posted by Gardyloo (Post 28018489)
You can also price it using the very wonky and unreliable online tool from Oneworld (a scandalous piece of electronic junk) but it will take a toll on your soul to do it.

Not to mention your sanity.

minarad Mar 11, 2017 10:37 am

All, thanks for your help! @pandaperth, those rules were a great find. Happy to say we got our ticket rerouted just the way we wanted it. :)

SFO_FT Mar 11, 2017 10:51 am

Help from DONE3 experts
 
I have a DONE4 that was issued and travel commenced last year as follows: CAI-DOH-SYD-LAX-LHR-CAI.
1). Anyone speculate why that would have been issued as a DONE4 and not a DONE3? My orig routing is a EU/ME-SWP-NA-EU/ME.
2). Would I be able to maintain DONE4 by changing to the following: CAI-DOH-SYD-LAX-LHR-xJNB-DOH-CAI
3). Or, CAI-DOH-SYD-LAX-GRU-LHR-DOH-CAI?
3a). Assume that I couldn't modify 3) to instead be ...-GRU-xJFK-LHR-DOH-CAI?

Thanks

christep Mar 11, 2017 12:07 pm


Originally Posted by SFO_FT (Post 28022986)
1). Anyone speculate why that would have been issued as a DONE4 and not a DONE3? My orig routing is a EU/ME-SWP-NA-EU/ME.

Because travel between EU/ME and SWP is regarded as having touched Asia even if on a direct flight. This is explicit in the rules.

pandaperth Mar 11, 2017 2:36 pm


Originally Posted by SFO_FT (Post 28022986)
I have a DONE4 that was issued and travel commenced last year as follows: CAI-DOH-SYD-LAX-LHR-CAI.
1). Anyone speculate why that would have been issued as a DONE4 and not a DONE3? My orig routing is a EU/ME-SWP-NA-EU/ME.
2). Would I be able to maintain DONE4 by changing to the following: CAI-DOH-SYD-LAX-LHR-xJNB-DOH-CAI
3). Or, CAI-DOH-SYD-LAX-GRU-LHR-DOH-CAI?
3a). Assume that I couldn't modify 3) to instead be ...-GRU-xJFK-LHR-DOH-CAI?

Thanks


Originally Posted by christep (Post 28023256)
Because travel between EU/ME and SWP is regarded as having touched Asia even if on a direct flight. This is explicit in the rules.

Correct. And so the OP can change his/her ticket to explicitly include Asia. This could be before or after Sydney

To add either Africa or South America would change the ticket to a DONE5, but actually going to Asia will leave it as a DONE4

pandaperth Mar 11, 2017 2:42 pm


Originally Posted by minarad (Post 28022933)
All, thanks for your help! @pandaperth, those rules were a great find. Happy to say we got our ticket rerouted just the way we wanted it. :)

Well done
and thanks for reporting back

pbd456 Mar 17, 2017 2:00 am

can i open jaw from cai to jnb?

say it ends like lhr cai, jnb wdh.

pbd456 Mar 18, 2017 1:48 am


Originally Posted by pbd456 (Post 28048051)
can i open jaw from cai to jnb?

say it ends like lhr cai, jnb wdh.

the reason that i ask is that we have ex mpm done5 and another ex cai done4. we want to reticket ex mpm to stop to cai, and then fly out from cai. but ex mpm ticket must end in africa,

one solution is to do cai doh xxx where xxx is africa, but one has to pay the tax and yq.

if open jaw is allowed, we could do cpt jnb to end in africa and we may not fly the segments. and cpt jnb should have low tax and yq.

pandaperth Mar 18, 2017 3:21 am


Originally Posted by pbd456 (Post 28048051)
can i open jaw from cai to jnb?

say it ends like lhr cai, jnb wdh.

Yes

See rule 4(g)


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