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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

petez Jun 13, 2017 11:12 am

Its a DONE5 ticket on BA

I have ASP - AYQ on QF 1941 (16/4) and AYQ - CNS on QF1854 (17/4) confirmed - both in Y though.

Told that no availability at all for following day on either.

Matrix ITA just shows K for both flights

Thanks

Calchas Jun 13, 2017 11:18 am


Originally Posted by petez (Post 28437461)
Its a DONE5 ticket on BA

Confirmed is MEL - ASP on QF 796 (15/4) and ASP - AYQ on QF1941 (16/4). Both confirmed but told that no availability for following day on both

Thanks

[EDIT -- Sorry, I understand now, you want to move your dates to 16/04 and 17/04.]

These flights have seats.

Code:

MELASP APR16
QF 796  MELASP  0935 1200  J3 C3 D3 I2 Y9 B9 H9 K9 M9 L9 V9 S9 X9

ASPAYQ APR17
QF 1941  ASPAYQ  1345 1435  Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9

I would call BA again, and then ask them if they know that you are entitled under the fare to book into L class on QF 1941.

They should be able to obtain confirmed reservations immediately on the telephone and then send the ticket off for re-ticketing. Sadly a lot of the competent BA staff have disappeared in recent months. :(

petez Jun 13, 2017 12:12 pm

Thanks for the data - will get back to BA

Leaping_Deere Jun 15, 2017 11:01 pm

I'm looking at RTW trip so thought I would use this as a tool to get around. But it says on the finder that flights are unavailable on my dates selected.

Even though I found flights on Expedia and Kayak.

Do I have to call? Why cant the OW site find these?

danger Jun 16, 2017 12:04 am


Originally Posted by Leaping_Deere (Post 28448959)
I'm looking at RTW trip so thought I would use this as a tool to get around. But it says on the finder that flights are unavailable on my dates selected.

Even though I found flights on Expedia and Kayak.

Do I have to call? Why cant the OW site find these?

The oneworld round the world booking tool is notoriously unreliable.

Just because you're seeing availability on an OTA doesn't mean the flight is available for purchase as an xONEx (the round the world abbreviation). The seat you're chasing mus come from a specific fare class or bucket. For example, if you're looking at an economy RTW, availability generally needs to be in L class.

If you post a couple of your specific flights we can help to see if there is any availability in the required class.

anabolism Jun 16, 2017 5:15 pm


Originally Posted by Leaping_Deere (Post 28448959)
I'm looking at RTW trip so thought I would use this as a tool to get around. But it says on the finder that flights are unavailable on my dates selected.

Even though I found flights on Expedia and Kayak.

Do I have to call? Why cant the OW site find these?

The RTW ticket is a complex and specialized product that can be a terrific and cost-effective way to travel to multiple continents. Because of the specific rules and inventory, it does require some knowledge to set up, and the on-line tool is somewhat buggy. You can also call the AA RTW desk, which is staffed by agents trained in the products.

Leaping_Deere Jun 18, 2017 8:57 pm


Originally Posted by danger (Post 28449104)
The oneworld round the world booking tool is notoriously unreliable.

Just because you're seeing availability on an OTA doesn't mean the flight is available for purchase as an xONEx (the round the world abbreviation). The seat you're chasing mus come from a specific fare class or bucket. For example, if you're looking at an economy RTW, availability generally needs to be in L class.

If you post a couple of your specific flights we can help to see if there is any availability in the required class.


Thanks for clarifying.

Im looking at LHR-MVD-CHC-AKL-LHR (getting myself from CHC-AKL)



The trouble is getting from MVD to CHC


Edit: Right Ive played about and found the way to do it, I will just have to fly into AKL and getting my own internal flight in NZ. But now it says I have to call LATAM for a price.

Do I explain the details to them and that its a OW RTW? Anyone have experience calling them on this before?

Mwenenzi Jun 20, 2017 3:47 am


Originally Posted by Leaping_Deere (Post 28459184)
..I'm looking at LHR-MVD-CHC-AKL-LHR (getting myself from CHC-AKL)

The trouble is getting from MVD to CHC

The only OW flights into CHC are from SYD & BNE (Australia).
MVD-SCL-AKL then pay your way AKL CHC on Air NZ or Jestar

Or MVD-SCL-SYD-CHC

Their is no OW service AKL-LHR.
Will have to be AKL-xxx-LHR. xxx could be SYD, HKG, or DOH. Maybe others

Himeno Jun 20, 2017 4:28 am


Originally Posted by Mwenenzi (Post 28464464)
Will have to be AKL-xxx-LHR. xxx could be SYD, HKG, or DOH. Maybe others

AKL-LHR transfer points available for xONEx.

SYD
MEL
PER (after March, seasonal)
LAX (seasonal)
HKG
DOH
SCL

Leaping_Deere Jun 20, 2017 5:50 am

Found a routing but couldn't price and said I have to call LATAM for a price.

Do I explain the details to them and that its a OW RTW? Anyone have experience calling LATAM on this before?

Calchas Jun 20, 2017 6:25 am


Originally Posted by Leaping_Deere (Post 28464686)
Found a routing but couldn't price and said I have to call LATAM for a price.

Do I explain the details to them and that its a OW RTW? Anyone have experience calling LATAM on this before?

Every oneworld airline is authorized to issue RTW tickets.

I would not advise using LATAM myself unless you have an existing relationship with them.

Another oneworld airline (JL/CX/AA/QF/BA) is probably going to be easier to deal with.

Leaping_Deere Jun 20, 2017 6:42 am


Originally Posted by Calchas (Post 28464781)
Every oneworld airline is authorized to issue RTW tickets.

I would not advise using LATAM myself unless you have an existing relationship with them.

Another oneworld airline (JL/CX/AA/QF/BA) is probably going to be easier to deal with.


I'll call BA then. Just the usual booking number but mentioning it's OW Explorer when talking to the operator?

Calchas Jun 20, 2017 7:59 am


Originally Posted by Leaping_Deere (Post 28464829)
I'll call BA then. Just the usual booking number but mentioning it's OW Explorer when talking to the operator?

Yes be clear that you want to book a round the world ticket. This is something that is not something most staff can do and you may have to be passed around on the phone and it will go to the back office to be priced.

Have all the details of the flights you found on the online tool in front of you.

Set aside some time for this.

Also BA may not want to ticket it unless they are operating a long flight on your ticket.

Leaping_Deere Jun 20, 2017 8:21 am


Originally Posted by Calchas (Post 28465111)
Yes be clear that you want to book a round the world ticket. This is something that is not something most staff can do and you may have to be passed around on the phone and it will go to the back office to be priced.

Have all the details of the flights you found on the online tool in front of you.

Set aside some time for this.

Also BA may not want to ticket it unless they are operating a long flight on your ticket.

Thanks to all for your help. I guess that might be the case, wonder who makes money off these tickets!

The first flight I'm looking at is LHR to MVD via GRU, with BA on the LHR-GRU segment. and HKG-LHR on BA, hopefully that should be enough to keep them keen to ticket!!

Calchas Jun 20, 2017 8:43 am


Originally Posted by Leaping_Deere (Post 28465187)
Thanks to all for your help. I guess that might be the case, wonder who makes money off these tickets!

The first flight I'm looking at is LHR to MVD via GRU, with BA on the LHR-GRU segment. and HKG-LHR on BA, hopefully that should be enough to keep them keen to ticket!!

I don't know about keen :D but yes they should be willing to ticket it with one longhaul flight.

I don't think the ticketing carrier makes any money, only the codeshare/operating carriers on the ticket.


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