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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

jrobin Dec 5, 2016 9:03 am

Can a partially-flown Oneworld ticket be exchanged for a different Oneworld ticket?
 

Originally Posted by Calchas (Post 27566969)

Originally Posted by jrobin
4. Can one Cancel an LONE3 and immediately buy a new DONE3 with the refund proceeds?

You can change your ticket to to a higher-tiered or higher class ticket at any time. This is not a refund, it is a change.
...If the ticket is partially flown, then you pay the fare difference as it was on the day the ticket was issued.

Thanks very much for your responses Calchas.
I appreciate that I can upgrade my LONE3 to a DONE3, starting where I am, but at October prices.

My question in this case was "Should I be able to cancel an October-purchased partially flown LONE3 ex-CAI and purchase from the same airline a new DONE3 ex-CAI using the proceeds as part payment and then return to CAI to start the new DONE3?"

Can proceeds from cancelling a ticket be transferred by a TA to a new higher-priced ticket purchase? or would I have to wait for the refund to be processed to have access to that money?

Thanks.

Calchas Dec 5, 2016 9:26 am


Originally Posted by jrobin (Post 27568133)
My question in this case was "Should I be able to cancel an October-purchased partially flown LONE3 ex-CAI and purchase from the same airline a new DONE3 ex-CAI using the proceeds as part payment and then return to CAI to start the new DONE3?"

What you want cannot be accomplished by a change. You would indeed have to take a refund according to the rules and buy a new ticket.


Originally Posted by jrobin (Post 27568133)
Can proceeds from cancelling a ticket be transferred by a TA to a new higher-priced ticket purchase? or would I have to wait for the refund to be processed to have access to that money?

Thanks.

It's a question for the TA ... but I don't see them fronting you any money for the new ticket until they get it back from the airline.

jrobin Dec 5, 2016 10:44 am


Originally Posted by Calchas (Post 27568269)
It's a question for the TA ... but I don't see them fronting you any money for the new ticket until they get it back from the airline.

I appreciate that they would not want to front the money, nor would I ask them to.

So you are saying that a TA cannot transfer the proceeds from cancellation of one ticket to purchase a different ticket on the same airline.

JAXBA Dec 5, 2016 2:06 pm


Originally Posted by jrobin (Post 27568655)
...a TA cannot transfer the proceeds from cancellation of one ticket to purchase a different ticket on the same airline.

It would require an exchange of the ticket, which wouldn't work in your situation.

It also depends on how you paid - if the initial charge was by credit card and from the airline, then it will have to go back to the card before you can use those funds again.

If you paid the agency (invoice/cash), then they could turn around and apply it to your new booking, once they're credited by the airline.

jrobin Dec 5, 2016 9:58 pm


Originally Posted by JAXBA (Post 27569212)


It would require an exchange of the ticket, which wouldn't work in your situation.

It also depends on how you paid - if the initial charge was by credit card and from the airline, then it will have to go back to the card before you can use those funds again.

If you paid the agency (invoice/cash), then they could turn around and apply it to your new booking, once they're credited by the airline.

I paid the agency (invoice/credit card) (paid a credit card surcharge in lieu of cash, so perhaps that is the same as "invoice/cash").

How long might it take for the agency to get credited by QR for the value of the cancelled partially-used ticket?

Can I presume at that point the agency could use that credited value toward another QR ticket, rather than waiting for an actual refund to the agency?

Thanks.

JAXBA Dec 6, 2016 9:54 am

If the agency issued you an invoice, and you paid that by credit card, then it's much the same as the airline being paid with cash - but it's the agent who paid the airline cash.


Originally Posted by jrobin (Post 27570818)
How long might it take for the agency to get credited by QR for the value of the cancelled partially-used ticket?

This part can depend on whether the agency processes the refund themselves (maybe QR gives them the calculation then the agent processes it), which will be quick - or whether QR process the refund and send a cheque to the agency, which can take ages...


Can I presume at that point the agency could use that credited value toward another QR ticket, rather than waiting for an actual refund to the agency?
Possibly, but you'd really need to talk to your agent. If it is refunded by cheque from QR to the agent, then you may have to wait until the cheque clears, etc.

TiredDoc Dec 11, 2016 6:13 am

I have a DONE3 Issued by QR, how should I change the flights to the right codeshare?
 
I have a DONE3 Issued by QR, how should I change the flights to the right codeshare?

So what is the tool I use to find the BA flight numbers and how do i convince QR to do it?

Actual metal flights QR/QR/BA/BA/AA/AA/AA/AA/JAL/CX/CX/CX/CX/BA/BA - wasnt smart enough to ask to use codesharing http://cdn.flyertalk.com/forum/images/smilies/frown.gif

CAI-DOH-IKA-MEX-MIA-JFK-LAX-HNL-NRT-HKG-MLE-HKG-BOM-LHR-DXB

Finally decided with everyones' help to go for BA EC and get OWE

Dr. HFH Dec 11, 2016 7:52 pm


Originally Posted by TiredDoc (Post 27595413)
I have a DONE3 Issued by QR, how should I change the flights to the right codeshare?

I believe that others here have reported that the AA RTW desk is usually willing to do it, especially if one of your over-water segments is on AA metal.

TiredDoc Dec 13, 2016 11:44 am

Thanks Dr. I have only the LAX-HNL flight but then it might have missed several opportunities to change to the right codeshare

Local QR office bit jumpy and started saying each change is USD$125, which im pretty sure isnt true

Mwenenzi Dec 13, 2016 12:41 pm


Originally Posted by TiredDoc (Post 27595413)
I have a DONE3 Issued by QR, how should I change the flights to the right codeshare?
So what is the tool I use to find the BA flight numbers and how do I convince QR to do it?

Actual metal flights QR/QR/BA/BA/AA/AA/AA/AA/JAL/CX/CX/CX/CX/BA/BA - wasn’t smart enough to ask to use codesharing

Is not easy. For AA they used to publish a pdf time table so it was easy to check for AA. Harder for others.

Start an MS Excel spreadsheet and list all your flights.

Look at www.wheretocredit.com for redeemable earnings with each of your airlines.
For status earning is much harder. You need to understand how status earning works and if BA (or AA) codeshare will earn more.

BA & AA have a close joint venture on some routes, so an AA codeshare, where a BA codeshare is not offered, may earn more BA avios/tier credits.

For each flight number plug into link with codeshare ticked. http://www.flightstats.com/go/Flight...tusByFlight.do
This will show the codeshare flight numbers, if any. There are similar web sites that show flight details. Some want $, so use another.

AA will be the best for any change
With BA or a BA flight number there is a risk they will want to add a “carrier imposed surcharge” This BA surcharge is why for South Africa issued xONEx people preferred AA to issue.


Originally Posted by TiredDoc (Post 27606195)
Local QR office bit jumpy and started saying each change is USD$125, which I’m pretty sure isn’t true

Not true. A time/date/carrier change on the same route is not a reissue ($125).
Changing a transit to stopover or stopover to transit can trigger additional/reduced local airport/country real taxes/fees.
AA will be the best for any changes. They used to have separate RTW desk, but recent reports is that this is now not operating.

A useful informative http://www.flyertalk.com/forum/onewo...es-please.html

petez Dec 13, 2016 1:30 pm

Hi

What is the latest time you can change the date/time before a flight on a DONEx ?

Thanks

rens Dec 13, 2016 5:13 pm


Originally Posted by petez (Post 27606719)
Hi

What is the latest time you can change the date/time before a flight on a DONEx ?

Thanks

IIRC, there is no time frame stated in the rules. As a practical matter, you will need to allow enough time for the change to be done and ticket reissued. This will very according to how the change is being made (TA or airline, which airline, availability of specialized/knowledgeable agents, like AA RTW desk, in person or by phone, going from a transit to stopover, etc.)
Over the years my experience for a simple date/time change has ranged from minutes to 3 days depending on the above factors.
Obviously changes to the first segment will require repricing and take much longer; changes due to irregular ops may be done on the spot at the airport.

Wasabi Tofu Dec 13, 2016 10:51 pm

Horrible Experience of last minutes flight change.
 
At a BA checkin counter, I asked changing to an earlier flight.
(OK, now, I know it wasn't good idea).
An agent was happy to do.
Later, I found my subsequent flights were canceled because of I didn't board the original flght ( normal procedure of no show ).

Obviously, the agent didn't do necessary procedure.

Gardyloo Dec 14, 2016 8:39 am

I'm going to move this thread (currently 9 posts) to the Oneworld Explorer FAQ thread.

Gardyloo
Oneworld moderator

Calchas Dec 15, 2016 6:21 am


Originally Posted by Wasabi Tofu (Post 27608766)
At a BA checkin counter, I asked changing to an earlier flight.
(OK, now, I know it wasn't good idea).
An agent was happy to do.
Later, I found my subsequent flights were canceled because of I didn't board the original flght ( normal procedure of no show ).

Obviously, the agent didn't do necessary procedure.

That should not have happened anyway. DONEx tickets permit no showing.


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