Oneworld booking and pricing experiences
#1921


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,933
If you’ve flown the first segment you won’t be refunding - once they refare to determine your refund it might not be worth it.
However, if you change before the first segment you can expect a refare and significant upcharge.
Your post seems to imply all the people calling AA helped bring the CAI situation to their attention. Not that that’s at fault, but we knew this fare wouldn’t last long given the number of tickets apparently being issued.
Glad I got a $3700 routing I love - can’t wait to start it in a month!
However, if you change before the first segment you can expect a refare and significant upcharge.
Your post seems to imply all the people calling AA helped bring the CAI situation to their attention. Not that that’s at fault, but we knew this fare wouldn’t last long given the number of tickets apparently being issued.
Glad I got a $3700 routing I love - can’t wait to start it in a month!
I have to imagine that a significant percentage of RTW tickets on AA are either ex-OSL, ex-TYO, or ex-CAI. If OW felt like they weren't getting good value out of these fares, they could reprice them at any time, as we saw with CAI.
#1922


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,933
My suspicion it that it's now too late to make any pre-departure changes, so plan to fly what you have, but date changes should still not be a problem. As of now, MH is the only one remaining with the ex-CAI fare, which AA can book with, but if they already used the CX fare to ticket yours I'm not sure it can be changed. (I'm not 100% sure on that, but I know when QF ticketed mine it was either the RJ or QF fare and when I dropped RJ it didn't trigger an increase, which the QR fare would have). Maybe ask them if they can ticket a new one on the MH fare and cancel the one you're unhappy with AFTER the new one issued (since we know AA doesn't ticket immediately, you could loose both if not careful).
I imagine that after the dust settles, the existing tickets will get treated no differently than one issued from any other departure point. AA agents are likely being conservative when setting expectations because there hasn't been a massive fare increase on these for a long time. There's no precedence in the past for re-faring on a change after the first segment is flown. We'll see of course and I've little doubt QF will be the least pleasant to deal with, but fortunately for me, I was quick to make the necessary changes right after ticking as I fully expected this fare to end in its current form and am very happy to fly the ticket I have with the exception of date changes on the last 3 segments.
I imagine that after the dust settles, the existing tickets will get treated no differently than one issued from any other departure point. AA agents are likely being conservative when setting expectations because there hasn't been a massive fare increase on these for a long time. There's no precedence in the past for re-faring on a change after the first segment is flown. We'll see of course and I've little doubt QF will be the least pleasant to deal with, but fortunately for me, I was quick to make the necessary changes right after ticking as I fully expected this fare to end in its current form and am very happy to fly the ticket I have with the exception of date changes on the last 3 segments.
#1923


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,933
Share some DPs
1. Asked AA to pricing with RJ as first leg for xCAI, the total cost is 7000 for DONE4. xCAI price is gone now.
2. Asked AA to price xTYO DONE4 as well. $6000. If online tool can issue your ticket, QF will only charge 500 dollars less but online tool has some issue to issue JAL segment so I have to use AA to book.
I will probably book xTYO. I used 15 segments and 8 stopovers, I think it is till pretty decent.
1. Asked AA to pricing with RJ as first leg for xCAI, the total cost is 7000 for DONE4. xCAI price is gone now.
2. Asked AA to price xTYO DONE4 as well. $6000. If online tool can issue your ticket, QF will only charge 500 dollars less but online tool has some issue to issue JAL segment so I have to use AA to book.
I will probably book xTYO. I used 15 segments and 8 stopovers, I think it is till pretty decent.
#1924




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
Looks like only BA and QR fares filed for CAI now.
Results from https://www.ExpertFlyer.com
Results from https://www.ExpertFlyer.com
Results from https://www.ExpertFlyer.com
Code:
Fare Information Search:
Departing CAI on 06/01/24 for CAI
Returning on 07/01/24
Flying BA
Viewing in currency USD
Validated Results
Fare Basis Airline Booking Trip Type Fare Cabin Effective Expiration Min/Max Advanced
Class Date Date Stay Purchase Req
DONE3 BA D Round-Trip 7306.00 (USD) B -- / 12M
DGLOB34 BA D Round-Trip 7924.00 (USD) B -- / 12M
DONE4 BA D Round-Trip 7924.00 (USD) B -- / 12M
DONE5 BA D Round-Trip 8149.00 (USD) B -- / 12M
DONE6 BA D Round-Trip 9273.00 (USD) B -- / 12M
AONE3 BA A Round-Trip 14612.00 (USD) F -- / 12M
AGLOB34 BA A Round-Trip 16860.00 (USD) F -- / 12M
AONE4 BA A Round-Trip 16860.00 (USD) F -- / 12M
AONE5 BA A Round-Trip 19670.00 (USD) F -- / 12M
AONE6 BA A Round-Trip 23042.00 (USD) F -- / 12M
Code:
Fare Information Search:
Departing CAI on 06/01/24 for CAI
Returning on 07/01/24
Flying QR
Viewing in currency USD
Validated Results
Fare Basis Airline Booking Trip Type Fare Cabin Effective Expiration Min/Max Advanced
Class Date Date Stay Purchase Req
LONE3 QR L Round-Trip 1850.00 (USD) E -- / 12M
LGLOB29 QR L Round-Trip 2260.00 (USD) E -- / 12M
LONE4 QR L Round-Trip 2260.00 (USD) E -- / 12M
LGLOB34 QR L Round-Trip 2590.00 (USD) E -- / 12M
LONE5 QR L Round-Trip 2590.00 (USD) E -- / 12M
LGLOB39 QR L Round-Trip 3040.00 (USD) E -- / 12M
LONE6 QR L Round-Trip 3040.00 (USD) E -- / 12M
DONE3 QR D Round-Trip 4810.00 (USD) B -- / 12M
DGLOB34 QR D Round-Trip 5220.00 (USD) B -- / 12M
DONE4 QR D Round-Trip 5220.00 (USD) B -- / 12M
DONE5 QR D Round-Trip 5370.00 (USD) B -- / 12M
DONE6 QR D Round-Trip 6110.00 (USD) B -- / 12M
AONE3 QR A Round-Trip 9620.00 (USD) F -- / 12M
AGLOB34 QR A Round-Trip 11100.00 (USD) F -- / 12M
AONE4 QR A Round-Trip 11100.00 (USD) F -- / 12M
AONE5 QR A Round-Trip 12950.00 (USD) F -- / 12M
AONE6 QR A Round-Trip 15170.00 (USD) F -- / 12M
#1927
Join Date: May 2002
Location: Valencia, Spain
Posts: 816
Airline Insurance Surcharge
Hello:
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA
Thanks.
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA
Thanks.
#1928
FlyerTalk Evangelist


Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,677
Hello:
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA
Thanks.
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA
Thanks.
https://www.jal.co.jp/jp/en/inter/fare/fuel/detail.html
The airline insurance charge is per segment while the fuel surcharge is imposed on each segment to and from Japan. The insurance surcharge alone shouldn't be that much, I would expect that some other surcharges or taxes are being lumped in with it.
#1929
FlyerTalk Evangelist


Join Date: Aug 2001
Posts: 10,614
not just BA and QR.
Things are changing quickly. As of today (3/25), only MH is showing the lower CAI rtw fares. This is probably your last chance so don't wait...altho TBH if you've waited this long, you probably weren't going to buy it anyway. :P
BA/JL/CX are showing sky-high prices, worse than QR (which is now "cheaper" lol).
RJ/AT/QF/UL/AY/IB/AS aren't showing any prices in EF.
BA/JL/CX are showing sky-high prices, worse than QR (which is now "cheaper" lol).
RJ/AT/QF/UL/AY/IB/AS aren't showing any prices in EF.
#1930



Join Date: Jul 2004
Location: YVR
Programs: AC SE, AY Gold, Accor Plat, various CC hotel status
Posts: 2,981
I did a couple of date changes on my (not yet started) ex-CAI DONE4 through Qantas twitter - simple and efficient (although a bit slow - it basically took the whole day).
QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.
The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.
QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.
The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.
#1931


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
I did a couple of date changes on my (not yet started) ex-CAI DONE4 through Qantas twitter - simple and efficient (although a bit slow - it basically took the whole day).
QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.
The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.
QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.
The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.
#1932




Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
The problem with QF is that people have been told already they don't really care about th the fare rules, and there's no one to really hold them accountable to. I'm sure Egypt doesn't have any consumer protection bureau, and have heard Australia doesn't have a strong one.
I think it's best to expect to fly these with nothing more than date changes, especially the next few months.
I was actually looking for something at the time from DOH to TYO (had a couple of days to play with so stopover somewhere cheap-ish) but wasn't getting anything under $2500 r/t on OneWorld (DOH, AUH, CAI, and TUN fares to Asia plus an addon), so timing on this was very good. Sure it's more expensive but I've now got a second and third trip built into it. But I'm grateful now I got in earlyish and was agressive with QF getting my changes done ASAP as I knew the old fare's days were numbered.
#1933



Join Date: Jul 2004
Location: YVR
Programs: AC SE, AY Gold, Accor Plat, various CC hotel status
Posts: 2,981
Yes but itinerary changes before departure trigger a refare according to fare rules. But there is no fare to refare (or it could be many thousands more expensive). After departure, it should be a $125 flat fee so denying this is more clearly against the fare rules. But as others have pointed out, if QF says no, there isn't much we can do. Thankfully I booked an itinerary I can live with.
#1934


Join Date: Feb 2007
Location: New York, NY
Posts: 2,056
BEFORE DEPARTURE
CHARGE USD 125.00 FOR REISSUE.
WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR
FAMILY MEMBER.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
LOCAL SERVICE FEES MAY APPLY ON REROUTING/REISSUE
-------------------------------------------------
REROUTING PRIOR TO DEPARTURE
CHANGES TO TICKETED POINTS ARE PERMITTED AT A
CHARGE OF USD 125.00 PER TRANSACTION.
IF THE FARE LEVEL HAS INCREASED SINCE TICKET
ISSUANCE THE DIFFERENCE BETWEEN THE OLD AND NEW
FARE WILL ALSO BE CHARGED. IF THE FARE LEVEL HAS
DECREASED SINCE TICKET ISSUANCE NO REFUND WILL
APPLY.
BEFORE DEPARTURE
CHANGES PERMITTED FOR REVALIDATION.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
LOCAL SERVICE FEES MAY APPLY ON REBOOKING
-------------------------------------------------
REBOOKING PRIOR TO DEPARTURE
CHANGES ARE PERMITTED PROVIDED TICKETED POINTS
REMAIN THE SAME. IF THE DATE IF THE FIRST FLIGHT
COUPON IS BEING CHANGED AND THE FARE HAS
INCREASED SINCE TICKET ISSUANCE THE DIFFERENCE
BETWEEN THE OLD AND NEW FARE BE CHARGED.
IF THE FARE LEVEL HAS DECREASED SINCE TICKET
ISSUANCE NO REFUND WILL APPLY.
#1935


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,933
Yes but itinerary changes before departure trigger a refare according to fare rules. But there is no fare to refare (or it could be many thousands more expensive). After departure, it should be a $125 flat fee so denying this is more clearly against the fare rules. But as others have pointed out, if QF says no, there isn't much we can do. Thankfully I booked an itinerary I can live with.



