Originally Posted by
ironmanjt
If you’ve flown the first segment you won’t be refunding - once they refare to determine your refund it might not be worth it.
However, if you change before the first segment you can expect a refare and significant upcharge.
Your post seems to imply all the people calling AA helped bring the CAI situation to their attention. Not that that’s at fault, but we knew this fare wouldn’t last long given the number of tickets apparently being issued.
Glad I got a $3700 routing I love - can’t wait to start it in a month!
I certainly think AA was aware of the issue, but this also wasn't really a mistake fare that would qualify for "don't call the airline" status. There was a currency devaluation and repricing was always going to be inevitable. Maybe the volume of calls/bookings accelerated the issue, but it's not as if OW turned the fares off within 24 hours of the devaluation. Probably fairer to frame this as an opportunity that was always going to be limited-time.
I have to imagine that a significant percentage of RTW tickets on AA are either ex-OSL, ex-TYO, or ex-CAI. If OW felt like they weren't getting good value out of these fares, they could reprice them at any time, as we saw with CAI.