Jun 5, 2025, 12:53 am
Oneworld booking and pricing experiences
Mar 30, 2024 | 1:38 am
#1966
Join Date: Mar 2008
Location: London, UK
Programs: AY Platinum (BA refugee), AA liftime gold
Posts: 689
“on hold” isn’t a concept with Amex. You’ll have a pending charge when they authorize it. That’ll either fall off in 72-96 hours, get converted to a confirmed transaction, or stay pending til it falls off AND be followed by a confirmed transaction. The third is the most uncommon but does happen.
The one that ticketed did behave largely as you said. Two charges have come on and the available credit has not further reduced so the pending charge has presumably been removed.
Last edited by zoombee; Mar 30, 2024 at 1:47 am
Mar 30, 2024 | 1:45 am
#1968
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,919
Hey Mwenzi, yes I definitely have a an 081-xxx ticket issued. You're right though on the ground sector I had forgot to count that. So it seems like the online tool and QF have issued a ticket with 17 sectors If the open jaw at end counts as one of the sectors?
I only need date changes not route changes. but as pointed out I'm concerned around being able to change the date of the CTS-xHKG-PER as I am wary that CX wont have through ticket availability. I don't need stopover in HKG I was just trying to add it to circumvent the CX married sectors. I don't even understand how married sectors can exist on a XONEX booking.
If needed I could drop the HND-CTS leg to get me back to 16 sectors but is that considered a reroute?
I only need date changes not route changes. but as pointed out I'm concerned around being able to change the date of the CTS-xHKG-PER as I am wary that CX wont have through ticket availability. I don't need stopover in HKG I was just trying to add it to circumvent the CX married sectors. I don't even understand how married sectors can exist on a XONEX booking.
If needed I could drop the HND-CTS leg to get me back to 16 sectors but is that considered a reroute?
*ONE* guru pandaPerth will confirm, but I think you do not count DOH-CAI . Do not need to start and end at the same airport. Open jaws OK, subject to rules.
Mar 30, 2024 | 1:51 am
#1969
Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
Yep I will watch for schedule changes but any thoughts on my options A) or B) above?
Mar 30, 2024 | 5:25 am
#1970
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
Hey Mwenenzi, yes I definitely have a an 081-xxx ticket issued. You're right though on the ground sector I had forgot to count that. So it seems like the online tool and QF have issued a ticket with 17 sectors If the open jaw at end counts as one of the sectors?
I only need date changes not route changes. but as pointed out I'm concerned around being able to change the date of the CTS-xHKG-PER as I am wary that CX wont have through ticket availability. I don't need stopover in HKG I was just trying to add it to circumvent the CX married sectors. I don't even understand how married sectors can exist on a XONEX booking.
If needed I could drop the HND-CTS leg to get me back to 16 sectors but is that considered a reroute?
I only need date changes not route changes. but as pointed out I'm concerned around being able to change the date of the CTS-xHKG-PER as I am wary that CX wont have through ticket availability. I don't need stopover in HKG I was just trying to add it to circumvent the CX married sectors. I don't even understand how married sectors can exist on a XONEX booking.
If needed I could drop the HND-CTS leg to get me back to 16 sectors but is that considered a reroute?
Yeah, CX married segments are a major pain, especially to OZ and NZ from Japan. It is unfortunately though something we have to deal with on these tickets. But for what it's worth, QF is absolutely no better on married segment itineraries. CX and QF both love to have C9 D0 on those.
When is your current CTS-xHKG-PER? If it's not near any Japanese or Western holidays then you might be ok, but if anywhere near Christmas, New Year, Easter, Golden Week, Obon, etc. then it'll be a lot tighter on availability. The entirety of Ski season from CTS can also be problematic, lots of Aussies come up for that, and a fair bit from HKG itself these days.
Mar 30, 2024 | 5:57 am
#1971
Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
Open jaw at the end doesn't count as a sector, so you're fine there.
Yeah, CX married segments are a major pain, especially to OZ and NZ from Japan. It is unfortunately though something we have to deal with on these tickets. But for what it's worth, QF is absolutely no better on married segment itineraries. CX and QF both love to have C9 D0 on those. When is your current CTS-xHKG-PER? If it's not near any Japanese or Western holidays then you might be ok, but if anywhere near Christmas, New Year, Easter, Golden Week, Obon, etc. then it'll be a lot tighter on availability. The entirety of Ski season from CTS can also be problematic, lots of Aussies come up for that, and a fair bit from HKG itself these days.
Yeah, CX married segments are a major pain, especially to OZ and NZ from Japan. It is unfortunately though something we have to deal with on these tickets. But for what it's worth, QF is absolutely no better on married segment itineraries. CX and QF both love to have C9 D0 on those.
When is your current CTS-xHKG-PER? If it's not near any Japanese or Western holidays then you might be ok, but if anywhere near Christmas, New Year, Easter, Golden Week, Obon, etc. then it'll be a lot tighter on availability. The entirety of Ski season from CTS can also be problematic, lots of Aussies come up for that, and a fair bit from HKG itself these days.
Mar 30, 2024 | 9:49 am
#1972
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;LH Senator;hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,863
I have a question about open jaws ending an xONEx. it seems from the helpful exchange above that
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
Originally Posted by dvs7310
Open jaw at the end doesn't count as a sector, so you're fine there.
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
Last edited by hsmall; Mar 30, 2024 at 9:58 am
Mar 30, 2024 | 10:35 am
#1973
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,680
I have a question about open jaws ending an xONEx. it seems from the helpful exchange above that
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
XONEX ticket rules require you to return from whence you start (that is, you go around the world). There are exceptions though allowing origin - destination surface segments at the end a ticket. The rule is here:
(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
Mar 30, 2024 | 10:37 am
#1974
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
I have a question about open jaws ending an xONEx. it seems from the helpful exchange above that
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
That meant as I understand it that the trip began in Cairo and ended in DOH. I am not too familiar with open jaws but understood, at least in the BA world, that an open jaw return is permitted if the distance between the two open jaw points in less than the distance between either of those two points and the point of origin. I don't know what the rules for open jaws at the end of the trip are in this case and I wondered whether anyone could point me in the right direction. Is it simply that the trip ends in the continent of origin?
Sorry if I have misunderstood anything!
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
So essentially, depending on where you leave from, your final destination can be adjusted accordingly:
- if you leave from one airport in a country, your final leg can be any airport in that country (eg leave LHR, return MAN)
- if you leave from the Middle East, you can return anywhere in the Middle East. (eg leave CAI, return DXB, DOH, etc)
- if you leave from the US or Canada, you can return to any airport in either country (eg leave YVR, return JFK)
I'll leave you to the rest.
Mar 30, 2024 | 10:43 am
#1975
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: United Nations 193, UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 6,360
4(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin‐destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
So essentially, depending on where you leave from, your final destination can be adjusted accordingly:
- if you leave from one airport in a country, your final leg can be any airport in that country (eg leave LHR, return MAN)
- if you leave from the Middle East, you can return anywhere in the Middle East. (eg leave CAI, return DXB, DOH, etc)
- if you leave from the US or Canada, you can return to any airport in either country (eg leave YVR, return JFK)
I'll leave you to the rest.
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
So essentially, depending on where you leave from, your final destination can be adjusted accordingly:
- if you leave from one airport in a country, your final leg can be any airport in that country (eg leave LHR, return MAN)
- if you leave from the Middle East, you can return anywhere in the Middle East. (eg leave CAI, return DXB, DOH, etc)
- if you leave from the US or Canada, you can return to any airport in either country (eg leave YVR, return JFK)
I'll leave you to the rest.
NOT leave from CAI and return to JNB - CAI is not considered Africa.
Mar 30, 2024 | 11:30 am
#1977
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
I spoke to Qantas and confirmed a couple of things that had been the subject of discussion across various threads in this forum.
1) The rules for ex-CAI RTWs aren't any different than any other RTWs. (The idea that they're being treated as a "mistake fare" is inaccurate.) The prior rules apply. This shouldn't be a surprise, and you may need to HUCB with Qantas to get an agent who honors it appropriately, but there should be nothing for Qantas to stand on here in terms of treating these fares differently.
2) The cancellation fee is 5% of the base fare without taxes.
1) The rules for ex-CAI RTWs aren't any different than any other RTWs. (The idea that they're being treated as a "mistake fare" is inaccurate.) The prior rules apply. This shouldn't be a surprise, and you may need to HUCB with Qantas to get an agent who honors it appropriately, but there should be nothing for Qantas to stand on here in terms of treating these fares differently.
2) The cancellation fee is 5% of the base fare without taxes.
Mar 30, 2024 | 9:12 pm
#1978
Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
I spoke to Qantas and confirmed a couple of things that had been the subject of discussion across various threads in this forum.
1) The rules for ex-CAI RTWs aren't any different than any other RTWs. (The idea that they're being treated as a "mistake fare" is inaccurate.) The prior rules apply. This shouldn't be a surprise, and you may need to HUCB with Qantas to get an agent who honors it appropriately, but there should be nothing for Qantas to stand on here in terms of treating these fares differently.
2) The cancellation fee is 5% of the base fare without taxes.
1) The rules for ex-CAI RTWs aren't any different than any other RTWs. (The idea that they're being treated as a "mistake fare" is inaccurate.) The prior rules apply. This shouldn't be a surprise, and you may need to HUCB with Qantas to get an agent who honors it appropriately, but there should be nothing for Qantas to stand on here in terms of treating these fares differently.
2) The cancellation fee is 5% of the base fare without taxes.
Mar 30, 2024 | 10:14 pm
#1979
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,919
May not have been Hobart.
steveholt posted 04:30 Sunday 31 March HBA-SYD-MEL time. This weekend, in AU & NZ, has public holidays Friday 29 March and Monday 01 April. Many people are not working. Hobart is generally for QF Plat (OWE) status holders, but can take other calls (luck of the draw)
While would be some QF phone agents working (some where), would expect regular ordinary work tasks in AU would be done in normal office hours.
steveholt posted 04:30 Sunday 31 March HBA-SYD-MEL time. This weekend, in AU & NZ, has public holidays Friday 29 March and Monday 01 April. Many people are not working. Hobart is generally for QF Plat (OWE) status holders, but can take other calls (luck of the draw)
While would be some QF phone agents working (some where), would expect regular ordinary work tasks in AU would be done in normal office hours.
Last edited by Mwenenzi; Mar 30, 2024 at 10:36 pm
Mar 30, 2024 | 10:18 pm
#1980
Join Date: Apr 2005
Location: Waterloo Canada
Programs: QF WP, AC, AA, 4Z
Posts: 461
Could I get your Expert thoughts please
I have 2pax ticketed and paid for Ex-CAI fares departing in Sep with Qantas. CAI-xMAD-xDOH-DPS-xKUL-NRT,HND-CTS-xHKG-PER-SYD-DFW-SEA-DFW-SCL,GRU-DOH (16 sectors with the TYO change and open jaw). Dates up to CTS (Jan) are locked and I'm happy and total route is good. I need to move dates beyond Jan, some of which are available now and some are 330+ out still. As dvs7310 pointed out to me a while back I quickly realised the CTS-xHKG-PER "married" sector was going to be an issue as EF is not even showing this as a route option with OW or CX as far as I can find and so I can't make date changes. The individual sectors, CTS-HKG and HKG-PER with CX and other OW codeshares using CX are there on many days and on same flight numbers but a through fare in D does not show. ...
I have 2pax ticketed and paid for Ex-CAI fares departing in Sep with Qantas. CAI-xMAD-xDOH-DPS-xKUL-NRT,HND-CTS-xHKG-PER-SYD-DFW-SEA-DFW-SCL,GRU-DOH (16 sectors with the TYO change and open jaw). Dates up to CTS (Jan) are locked and I'm happy and total route is good. I need to move dates beyond Jan, some of which are available now and some are 330+ out still. As dvs7310 pointed out to me a while back I quickly realised the CTS-xHKG-PER "married" sector was going to be an issue as EF is not even showing this as a route option with OW or CX as far as I can find and so I can't make date changes. The individual sectors, CTS-HKG and HKG-PER with CX and other OW codeshares using CX are there on many days and on same flight numbers but a through fare in D does not show. ...