Oneworld booking and pricing experiences
#2056
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
#2057




Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
That's correct, I was more getting at how being restricted to 2 stopovers in Europe / ME on an ex-CAI or ex-OSL can be quite limiting since DOH is such a nice stopover to nest other good deal fares into. 2 stopovers in Asia on an ex-TYO doesn't really bother me, but I can see others who want to 'do it all' finding it limiting.
#2058




Join Date: Sep 2004
Location: NYC
Programs: AA Explat / UA Gold
Posts: 618
If I book an ex-Canada DONE3 through AA, I assume I can reprice it into a DONE4 (ie adding in Australia between North Am and Japan) after booking assuming all the inventory in D is available (and it sounds like subject to a $125 fee)?
#2059


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,935
Plus the difference in base fare between a DONE3 and a DONE4.
#2060




Join Date: Sep 2004
Location: NYC
Programs: AA Explat / UA Gold
Posts: 618
Right - sorry. That's what I meant. Thank you!
And going the other way (Done4 to Done3), one receives a refund in the base fare net of the service fee of $125?
And going the other way (Done4 to Done3), one receives a refund in the base fare net of the service fee of $125?
Last edited by MGW2000; Apr 22, 2024 at 2:39 am
#2061




Join Date: Oct 2012
Programs: AA
Posts: 343
I have some newbie questions for DONE4. I just learned that i booked DONE4 according to JAL website (otherwise I was not sure lol)
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
#2062




Join Date: Mar 2003
Location: anywhere and everywhere
Programs: United Nations 193, UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 6,356
No. It counts as one of your sixteen. I ran into this with LHR/LCY and caused me hours of agony with QF on the phone trying to figure the error...
#2063
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
I have some newbie questions for DONE4. I just learned that i booked DONE4 according to JAL website (otherwise I was not sure lol)
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
#2064



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
You keep saying "free transfer". I'm guessing that what you mean is "Surface Segment". Is that correct?
I have some newbie questions for DONE4. I just learned that i booked DONE4 according to JAL website (otherwise I was not sure lol)
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
Correct. There is no mileage restriction on a DONE ticket. The continual display of the error is a known bug in the booking tool.
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
Sorry, I don't understand what you're saying here.
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
As ironmanjt said, it counts as a surface segment, and is one of the 16 allowed segments on the ticket.
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
Surface segments are not flight segments and so do not count towards the maximum number of flight segments allowed in a continent.
You are using three flight segments in Asia: HND-BKK-HKG and HND-HKG.
(And you have a surface segment HKG-HND? This could be a flown segment.)
1. There is no total flown mile restrictions such 34K, is that correct? The reason I am asking this is because oneworld web kept giving me this error when booking
Correct. There is no mileage restriction on a DONE ticket. The continual display of the error is a known bug in the booking tool.
2. The total of 16 segments including the free transfers. So if I book a ticket to London and start in MAD, LON-MAD segment counts as one segment even though the flight is not included? This might be the reason why I kept getting an error when I tried to add segments under 34K miles at the time of booking....
Sorry, I don't understand what you're saying here.
3. How about landing in LGA and departing from JFK. Does the transfer between LGA and JFK count as a free trasnfer segment?
As ironmanjt said, it counts as a surface segment, and is one of the 16 allowed segments on the ticket.
4. Within each continents, there is a limit of number of segments I can fly. 4 segments in Asia. Does it include the free transfer? So if booked two flights with two segments each: JFK-HND-BKK-HKG and HND-HKG-LON, how many segments in asia am I using??? 3 or 4 including the free transfer?
Surface segments are not flight segments and so do not count towards the maximum number of flight segments allowed in a continent.
You are using three flight segments in Asia: HND-BKK-HKG and HND-HKG.
(And you have a surface segment HKG-HND? This could be a flown segment.)
#2065



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
We posted our responses at the same time. 
I disagree with you on this point.
Yes, if the error message is still showing after you've chosen all your flights, then you cannot proceed.
But I have found that sometimes the message is displaying because the tool has chosen an airline that is allowed on a Global Explorer but not on a Oneworld Explorer (and the global explorer has a maximum mileage limit).
I was getting message while building my ex-Cairo DONE5 last month. The tool had chosen Fiji Airlines for my SYD-NAN and NAN-SYD flights. I changed to qantas, and the error disappeared. (Total mileage of my ticket is ~42,000)

.....
You are correct. This is a known bug in the system. You cannot book OneWorld Explorer tickets using the online tool if they exceed 34K BIS miles. But this limit does not exist in the rules. The system problem just means that you have to book these tickets by calling a OneWorld carrier.
You are correct. This is a known bug in the system. You cannot book OneWorld Explorer tickets using the online tool if they exceed 34K BIS miles. But this limit does not exist in the rules. The system problem just means that you have to book these tickets by calling a OneWorld carrier.
Yes, if the error message is still showing after you've chosen all your flights, then you cannot proceed.
But I have found that sometimes the message is displaying because the tool has chosen an airline that is allowed on a Global Explorer but not on a Oneworld Explorer (and the global explorer has a maximum mileage limit).
I was getting message while building my ex-Cairo DONE5 last month. The tool had chosen Fiji Airlines for my SYD-NAN and NAN-SYD flights. I changed to qantas, and the error disappeared. (Total mileage of my ticket is ~42,000)
#2066
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
We posted our responses at the same time. 
I disagree with you on this point.
Yes, if the error message is still showing after you've chosen all your flights, then you cannot proceed.
But I have found that sometimes the message is displaying because the tool has chosen an airline that is allowed on a Global Explorer but not on a Oneworld Explorer (and the global explorer has a maximum mileage limit).
I was getting message while building my ex-Cairo DONE5 last month. The tool had chosen Fiji Airlines for my SYD-NAN and NAN-SYD flights. I changed to qantas, and the error disappeared. (Total mileage of my ticket is ~42,000)

I disagree with you on this point.
Yes, if the error message is still showing after you've chosen all your flights, then you cannot proceed.
But I have found that sometimes the message is displaying because the tool has chosen an airline that is allowed on a Global Explorer but not on a Oneworld Explorer (and the global explorer has a maximum mileage limit).
I was getting message while building my ex-Cairo DONE5 last month. The tool had chosen Fiji Airlines for my SYD-NAN and NAN-SYD flights. I changed to qantas, and the error disappeared. (Total mileage of my ticket is ~42,000)
#2067




Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
You are correct. This is a known bug in the system. You cannot book OneWorld Explorer tickets using the online tool if they exceed 34K BIS miles. But this limit does not exist in the rules. The system problem just means that you have to book these tickets by calling a OneWorld carrier.
#2068
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
You can definitely book itineraries over 34k BIS miles in the tool. That 'error' isn't relevant unless you're doing a DGLOB34, and if it's not pricing then it's something else. Could be segments in economy which it doesn't like sometimes, sometimes it has one segment departing before another arrives, I've even had it refuse to price BA segments when QR segments price just fine etc.
#2069




Join Date: Mar 2003
Location: anywhere and everywhere
Programs: United Nations 193, UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 6,356
Wow....50,000 in just three continents?! I assume maxing out miles earning was one of your primary goals? You must be doing lots of longer flights within continents? Care to share the routing?
#2070
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
NRT-DFW-BOS-DFW-ANC-DFW-SFO-DOH-DUB-DOH-MAD-DOH-ICN-CMB-BKK-CMB-NRT -- 54,114 BIS miles according to MileCalc.



