Originally Posted by
iwillflytheworld
Yes but itinerary changes before departure trigger a refare according to fare rules. But there is no fare to refare (or it could be many thousands more expensive). After departure, it should be a $125 flat fee so denying this is more clearly against the fare rules. But as others have pointed out, if QF says no, there isn't much we can do. Thankfully I booked an itinerary I can live with.
Could you file a DOT complaint if your ticket touches the US/you're based in the US? Hoping it doesn't come to that, of course.