May 13, 2013, 10:15 pm
Last edit by: jerry305
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Oct 21, 2017, 7:33 pm
#4366
Join Date: Oct 2013
Posts: 353
Are you eligible?
The HSBC Premier World EliteŽ MastercardŽ is available exclusively to HSBC Premier clients with:
Annual individual income of $80,000 or $150,000 household income, OR
Minimum of $400,000 in assets under management (based on liquid, investable assets with financial institutions in Canada).
Be a Canadian resident.
Be the age of majority in your province of residence.
To qualify for an HSBC Premier relationship, you are required to open and maintain an active HSBC Premier chequing* account, and:
Maintain $100,000 in combined personal deposit and investment balances with HSBC Bank Canada and its subsidiaries.
The HSBC Premier World EliteŽ MastercardŽ is available exclusively to HSBC Premier clients with:
Annual individual income of $80,000 or $150,000 household income, OR
Minimum of $400,000 in assets under management (based on liquid, investable assets with financial institutions in Canada).
Be a Canadian resident.
Be the age of majority in your province of residence.
To qualify for an HSBC Premier relationship, you are required to open and maintain an active HSBC Premier chequing* account, and:
Maintain $100,000 in combined personal deposit and investment balances with HSBC Bank Canada and its subsidiaries.
Oct 22, 2017, 8:48 pm
#4367
Join Date: May 2009
Posts: 821
the problem with BW card is when apply the BW card MBNA don't haven space for you to input BW rewards number on the application form (but Alaska card does), and MBNA rep is not properly trained for this card, that's where all the problem starts.
Here's my fun update on this whole situation:
I call again to see where my points are - and get a COMPLETELY different story from Rep#2. He says, "You have to wait until your next statement for the points to transfer". Then I say, "Well, no - because my next statement won't have the points that were transferred into the black hole 3 months ago" and he then says, "Well, then you'll have to call Best Western Rewards". Then I reply, "Umm, and say what? Where's my points? They'll just tell me to call you back because you need to inform them what is going on".
The Rep then got extremely argumentative, so I cut it off and asked to speak to a supervisor. Then he goes, "Why? What can they help you with that I am not helping you with?". So then I go into the big song and dance about getting conflicting information, and needing someone to take control of the situation and settle it once and for all. He starts getting super condescending and is still arguing that I don't need to speak to a rep. So I said loudly and firmly, "Please transfer me to a supervisor" and he goes, "Stop shrieking into my ear!" and I sigh and go, "Look, you're being insulting, uncooperative and condescending. Get me to a supervisor, please". He goes, "How am I being condescending?" and I go, "You are because I said so - now transfer me to a supervisor" and he FINALLY does. After close to 10 mins of back and forth.
It then takes 2 mins with a supervisor to clear things up. They will contact BW and get all the points sorted out - she agreed that me calling BW would do nothing (why is it that customers always know this and the Reps don't?). Then she gives me 2500 points for all my hassles. Then she gives me her name and direct line.
Always pays to speak with the supervisor!!! Let's hope it's all sorted out by my 4th statement next week!
I call again to see where my points are - and get a COMPLETELY different story from Rep#2. He says, "You have to wait until your next statement for the points to transfer". Then I say, "Well, no - because my next statement won't have the points that were transferred into the black hole 3 months ago" and he then says, "Well, then you'll have to call Best Western Rewards". Then I reply, "Umm, and say what? Where's my points? They'll just tell me to call you back because you need to inform them what is going on".
The Rep then got extremely argumentative, so I cut it off and asked to speak to a supervisor. Then he goes, "Why? What can they help you with that I am not helping you with?". So then I go into the big song and dance about getting conflicting information, and needing someone to take control of the situation and settle it once and for all. He starts getting super condescending and is still arguing that I don't need to speak to a rep. So I said loudly and firmly, "Please transfer me to a supervisor" and he goes, "Stop shrieking into my ear!" and I sigh and go, "Look, you're being insulting, uncooperative and condescending. Get me to a supervisor, please". He goes, "How am I being condescending?" and I go, "You are because I said so - now transfer me to a supervisor" and he FINALLY does. After close to 10 mins of back and forth.
It then takes 2 mins with a supervisor to clear things up. They will contact BW and get all the points sorted out - she agreed that me calling BW would do nothing (why is it that customers always know this and the Reps don't?). Then she gives me 2500 points for all my hassles. Then she gives me her name and direct line.
Always pays to speak with the supervisor!!! Let's hope it's all sorted out by my 4th statement next week!
Oct 22, 2017, 10:39 pm
#4368
Join Date: Dec 2011
Location: West
Posts: 3,357
Yes, but that is when it should end as well. From previous applications I now call the rep as soon as I activate the card and give them the BW #. Before the statement is cycled I call to confirm the number is on file, and I insist that they say that number for me to confirm. And still there are these issues.
Oct 23, 2017, 9:25 am
#4369
Join Date: Sep 2012
Location: YVR
Posts: 1,847
Yes, but that is when it should end as well. From previous applications I now call the rep as soon as I activate the card and give them the BW #. Before the statement is cycled I call to confirm the number is on file, and I insist that they say that number for me to confirm. And still there are these issues.
This has been such an ordeal. Even the 2500 points I was offered by the supervisor I spoke to still aren't in my account. Good grief......
Oct 25, 2017, 7:13 am
#4370
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Looks like Plastiq and Amex are parting ways. Nothing official but since Monday Plastiq is having "issues" with Amex.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
Oct 25, 2017, 8:00 am
#4371
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Looks like Plastiq and Amex are parting ways. Nothing official but since Monday Plastiq is having "issues" with Amex.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
Oct 25, 2017, 10:32 am
#4372
Join Date: Jan 2013
Location: Canada
Programs: Aeroplan 50K, Bonvoy Titanium, IHG Diamond, Hilton Diamond
Posts: 292
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
Oct 25, 2017, 6:17 pm
#4373
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
I am a similar issue. On my online MBNA account, it shows that 22,000 points were transferred to Best Western. However, I didn't have a Best Western account so where could have these points gone?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
Oct 25, 2017, 9:00 pm
#4374
Join Date: May 2009
Posts: 821
I have been go through these run-around for my first few BW card application, it is very frustrated, As I said MBNA rep will keep told you to call BW which is a total false answer, Mine I go through MBNA website E-mail complain channel and it was finally resolved.
I am a similar issue. On my online MBNA account, it shows that 22,000 points were transferred to Best Western. However, I didn't have a Best Western account so where could have these points gone?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
Oct 25, 2017, 9:39 pm
#4375
Join Date: Jun 2005
Location: YYC
Programs: Hilton Diamond, Hyatt Diamond, Accor Diamond, SPG Gold, Fairmont Premier, Club Carlson Gold
Posts: 326
Looks like Plastiq and Amex are parting ways. Nothing official but since Monday Plastiq is having "issues" with Amex.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
Looking on a US credit card churing site it looks like some were really pushing the MS spend.
Who knows, either way Plastiq is useless otherwise, 2X MR points was the only reason I used them.
http://www.pointsnerd.ca/plastiq-and...mare-scenario/
Oct 30, 2017, 12:38 pm
#4377
Join Date: Sep 2012
Location: YVR
Posts: 1,847
I've held this card 3 times prior (2 times being repeats) without issue. I think in the past I may have called to activate the card and they get my BW# then.
This has been such an ordeal. Even the 2500 points I was offered by the supervisor I spoke to still aren't in my account. Good grief......
This has been such an ordeal. Even the 2500 points I was offered by the supervisor I spoke to still aren't in my account. Good grief......
Oct 30, 2017, 2:24 pm
#4378
Join Date: Dec 2011
Location: West
Posts: 3,357
Oct 31, 2017, 10:38 am
#4379
Join Date: Sep 2012
Location: YVR
Posts: 1,847
Oct 31, 2017, 11:57 am
#4380
Join Date: Jun 2015
Posts: 77
Marriott Rewards MORE
Did anyone get an email about Marriott Rewards MORE? Seems to be similar to ebates, available in Canada and UK (Not sure about US). Has quite a few vendors including Best Buy and Amazon.ca. Amazon is showing 5 points per $ which is pretty good. Haven't had a chance to really look into it but it looks promising.