Originally Posted by
ecgz88
the problem with BW card is when apply the BW card MBNA don't haven space for you to input BW rewards number on the application form (but Alaska card does), and MBNA rep is not properly trained for this card, that's where all the problem starts.
Yes, but that is when it should end as well. From previous applications I now call the rep as soon as I activate the card and give them the BW #. Before the statement is cycled I call to confirm the number is on file, and I insist that they say that number for me to confirm. And still there are these issues.