Originally Posted by
1Newflyer
Yes, but that is when it should end as well. From previous applications I now call the rep as soon as I activate the card and give them the BW #. Before the statement is cycled I call to confirm the number is on file, and I insist that they say that number for me to confirm. And still there are these issues.
I've held this card 3 times prior (2 times being repeats) without issue. I think in the past I may have called to activate the card and they get my BW# then.
This has been such an ordeal. Even the 2500 points I was offered by the supervisor I spoke to still aren't in my account. Good grief......