I have been go through these run-around for my first few BW card application, it is very frustrated, As I said MBNA rep will keep told you to call BW which is a total false answer, Mine I go through MBNA website E-mail complain channel and it was finally resolved.
Originally Posted by
loun80
I am a similar issue. On my online MBNA account, it shows that 22,000 points were transferred to Best Western. However, I didn't have a Best Western account so where could have these points gone?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?