Originally Posted by
ecgz88
the problem with BW card is when apply the BW card MBNA don't haven space for you to input BW rewards number on the application form (but Alaska card does), and MBNA rep is not properly trained for this card, that's where all the problem starts.
I am a similar issue. On my online MBNA account, it shows that 22,000 points were transferred to Best Western. However, I didn't have a Best Western account so where could have these points gone?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?