Originally Posted by
loun80
I am a similar issue. On my online MBNA account, it shows that 22,000 points were transferred to Best Western. However, I didn't have a Best Western account so where could have these points gone?
I called MBNA and they gave me the runaround. They told me they have nothing to do with Best Western and asked me to call Best Western.
When I called Best Western, they told me to set up an account. Now, I have a Best Western account number. I will call MBNA to provide this number so future points will be transferred to my Best Western account but what do I do about the 22,000 points already transferred?
You need to call MBNA and ask them to confirm what BW number they have tied into your account. Once you get that number contact BW to ensure they merge your BW accounts, keeping the one MBNA has.