[PREM FARE GONE] AA A/F Fare: CMN-MIA - $741/$1159
#451
Join Date: Sep 2014
Location: Hamilton, Bermuda
Programs: SPG Gold, Hilton Diamond, AA Plat Pro
Posts: 42
In the past, when an initial leg was cancelled, AA had to update my ticket to start from the next point. Personally, I wouldn't feel comfortable ignoring the issue and just showing up. I'd call back and try and get AA to start in MAD (or BCN or similar). The links upthread to AA's policy on using an alternative airport within 300 miles should help
What do you mean by "it says the fare is"? Do you mean when you look at your itinerary on aa.com, or when you put in your eticket number on the receipts section of aa.com, or do you mean when you check what the current fare is for a new ticket?
You only get credit for the base fare and carrier-imposed fees shown in your ticket. Note that AA likes to lump taxes and carrier-imposed fees together when they show what a fare is or what you paid, but internally they are treated quite differently.
What do you mean by "it says the fare is"? Do you mean when you look at your itinerary on aa.com, or when you put in your eticket number on the receipts section of aa.com, or do you mean when you check what the current fare is for a new ticket?
You only get credit for the base fare and carrier-imposed fees shown in your ticket. Note that AA likes to lump taxes and carrier-imposed fees together when they show what a fare is or what you paid, but internally they are treated quite differently.
Ticket # XXXXXXXX [$2965.00 +Taxes and fees $312.05]
Total: $3,277.05
Total cost (all passengers) $650.05
I was trying to post a picture but it will not let me upload it.
Last edited by cedejah; Dec 7, 2021 at 12:08 pm Reason: email confirm
#452
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 939
Be aware of some inconsistencies. My last actual receipt clearly showed ~36.000 EUR while it actually was different currency.
#453
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
It mistakenly uses a dollar sign for non-USD currency. The 2,965; 312.05; and 3,277.05 are probably in Moroccan Dirham. (I tried to pull up the historic fare in EF, so I could see the native currency, but EF isn't showing it, even with a ticketing date of when I bought mine.)
Last edited by anabolism; Dec 7, 2021 at 8:14 pm
#454
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
It mistakenly uses a dollar sign for non-USD currency. The 2,965; 312.05; and 3,277.05 are probably in Moroccan Dirham. (I tried to pull up the historic fare in EF, so I could see the native currency, but EF isn't showing it, even with a ticketing date of when I bought mine.)
Code:
Maximum Permitted Mileage
CMNMIA-AA 17MAY22 TICKETED POINT SURCHARGES APPLY. GI M 5M 10M 15M 20M 25M MPM AT 5175 5433 5692 5951 6210 6468
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
1 F1NFFMN5 FX 322.00 T12SE -/ -/ - AT01
PASSENGER TYPE-ADT AUTO PRICE-YES
FROM-CAS TO-MIA CXR-AA TVL-18JUN22 RULE-A201 IPRA/1
FARE BASIS-F1NFFMN5 NORMAL FARE DIS-N VENDOR-ATP
FARE TYPE-FU OW-FIRST CLASS UNRESTRICTED
MAD 2821 MPM E19MAR21 D-INFINITY FC-F1NFFMN5 FN-
SYSTEM DATES - CREATED 18MAR21/1714 EXPIRES 12SEP21/0513
PUBLISHED RTG CMN-MIA/AA EF-19MAR21 DIS-12SEP21
/VIA THE ATLANTIC/ MPM 5175
MILEAGE SYSTEM APPLIES BETWEEN ORIGIN AND DESTINATION
MILEAGE SYSTEM APPLIES ORIGIN TO DESTINATION
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA CHI AND/OR MIA AND/OR RDU AND/OR
CLT
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA DFW
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA CHI AND/OR RDU AND/OR MIA AND/OR
CLT
TICKETED POINT DEDUCTION OF 700 MILES APPLIES
WHEN TRAVEL IS VIA SUB AREA 21
TICKETED POINT DEDUCTION OF 2500 MILES APPLIES
WHEN TRAVEL IS VIA DOH
1 F1NFFMN5 FX 322.00 T12SE -/ -/ - AT01
PASSENGER TYPE-ADT AUTO PRICE-YES
FROM-CAS TO-MIA CXR-AA TVL-18JUN22 RULE-A201 IPRA/1
FARE BASIS-F1NFFMN5 NORMAL FARE DIS-N VENDOR-ATP
FARE TYPE-FU OW-FIRST CLASS UNRESTRICTED
MAD 2821 MPM E19MAR21 D-INFINITY FC-F1NFFMN5 FN-
SYSTEM DATES - CREATED 18MAR21/1714 EXPIRES 12SEP21/0513
PUBLISHED RTG CMN-MIA/AA EF-19MAR21 DIS-12SEP21
/VIA THE ATLANTIC/ MPM 5175
MILEAGE SYSTEM APPLIES BETWEEN ORIGIN AND DESTINATION
MILEAGE SYSTEM APPLIES ORIGIN TO DESTINATION
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA CHI AND/OR MIA AND/OR RDU AND/OR
CLT
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA DFW
TICKETED POINT DEDUCTION OF 550 MILES APPLIES
WHEN TRAVEL IS VIA CHI AND/OR RDU AND/OR MIA AND/OR
CLT
TICKETED POINT DEDUCTION OF 700 MILES APPLIES
WHEN TRAVEL IS VIA SUB AREA 21
TICKETED POINT DEDUCTION OF 2500 MILES APPLIES
WHEN TRAVEL IS VIA DOH
#455
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
I tried asking via Twitter DM for help rebooking (or what was possible) for 21 DEC / 12 DEC, and got "nothing is wrong in Morocco" followed by:
I'll hold on until 18-19 DEC when I'd begin my trip. I'm pretty flexible, and think Omicron is hopefully less serious than initial actions, but will see.
(Incidentally the IB/BA flights have been very slow to post to AS; my number was included, and I flew 25-26 NOV, but still nothing in my account. I'll give them until 13 DEC and then bug Alaska. I'm also waiting on an old FI credit from August, and have an AA Business booked for SJU-PHL-LAS on Saturday, but also about 6k miles short of AS MVPG75K so I really need at least one of them to requal.)
Thanks for sending that info! Since those measures were so abruptly implemented, your flights still show as "operating." Our system will only legitimately recognize your requested change as involuntary should the flights return a canceled status. So, we must wait until that happens (if it happens) before making any changes, or the fare difference will be applicable. Also, since your return ticket was purchased in Moroccan Dirhams, your return can only be from Morocco and not from another European country since their base fares are published in a different currency (EUR, etc). This is another reason we must wait. The time it takes for confirmation on whether your flights are canceled or not will allow the relevant team the time it needs to look at these situations and arrive at suitable resolutions for (origin) ticket changes. So, we kindly ask that you hold a little longer until we get definitive feedback on your flights status'.
(Incidentally the IB/BA flights have been very slow to post to AS; my number was included, and I flew 25-26 NOV, but still nothing in my account. I'll give them until 13 DEC and then bug Alaska. I'm also waiting on an old FI credit from August, and have an AA Business booked for SJU-PHL-LAS on Saturday, but also about 6k miles short of AS MVPG75K so I really need at least one of them to requal.)
#456
Join Date: Jul 2019
Programs: BA G, SQ G,UA S, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 77
I booked through Priceline, and the trip is in March.
CMN-MAD initially was updated with a schedule change over the weekend and then dropped from AA App on Monday. I checked with IB website, and it is dropped as well.
Priceline has not been updated.
Do I need to call Priceline? I don't mind a MAD start.
I am flexible with the trip but OCDish with trip planning. No experience with Priceline booking in the past. Covid is driving me crazy.
CMN-MAD initially was updated with a schedule change over the weekend and then dropped from AA App on Monday. I checked with IB website, and it is dropped as well.
Priceline has not been updated.
Do I need to call Priceline? I don't mind a MAD start.
I am flexible with the trip but OCDish with trip planning. No experience with Priceline booking in the past. Covid is driving me crazy.
#457
Join Date: Apr 2010
Location: Unio Europaea
Programs: BA GGL, AS, Hertz Cirque Présidentielle
Posts: 1,445
#458
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
I booked through Priceline, and the trip is in March.
CMN-MAD initially was updated with a schedule change over the weekend and then dropped from AA App on Monday. I checked with IB website, and it is dropped as well.
Priceline has not been updated.
Do I need to call Priceline? I don't mind a MAD start.
I am flexible with the trip but OCDish with trip planning. No experience with Priceline booking in the past. Covid is driving me crazy.
CMN-MAD initially was updated with a schedule change over the weekend and then dropped from AA App on Monday. I checked with IB website, and it is dropped as well.
Priceline has not been updated.
Do I need to call Priceline? I don't mind a MAD start.
I am flexible with the trip but OCDish with trip planning. No experience with Priceline booking in the past. Covid is driving me crazy.
#459
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
AA called me to reticket on the basis of Morocco flight being cancelled. They were looking for alternate flights into Morocco.
I suggested either FCO or terminating in MAD. They brought up the 300 mile rule. I expressed extreme flexibility on destination within Europe (although sigh, Covid stuff is going to be pretty obnoxious there...)
I was on hold for 45m. The phone person came to the conclusion that they needed to apply the 300 mile rule within the country (morocco), but all flights cancelled, so I'll just travel sometime later in validity for the ticket (up to September 2022). Works slightly better for me (as I live in Puerto Rico, and 21 DEC - 12 JAN is a crazy time to LEAVE Puerto Rico for Morocco...). She verbally confirmed that changing the one-way CMN-MAD-LHR-MIA for 12 JAN wouldn't be a problem either.
I suggested either FCO or terminating in MAD. They brought up the 300 mile rule. I expressed extreme flexibility on destination within Europe (although sigh, Covid stuff is going to be pretty obnoxious there...)
I was on hold for 45m. The phone person came to the conclusion that they needed to apply the 300 mile rule within the country (morocco), but all flights cancelled, so I'll just travel sometime later in validity for the ticket (up to September 2022). Works slightly better for me (as I live in Puerto Rico, and 21 DEC - 12 JAN is a crazy time to LEAVE Puerto Rico for Morocco...). She verbally confirmed that changing the one-way CMN-MAD-LHR-MIA for 12 JAN wouldn't be a problem either.
#460
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
AA called me to reticket on the basis of Morocco flight being cancelled. They were looking for alternate flights into Morocco.
I suggested either FCO or terminating in MAD. They brought up the 300 mile rule. I expressed extreme flexibility on destination within Europe (although sigh, Covid stuff is going to be pretty obnoxious there...)
I was on hold for 45m. The phone person came to the conclusion that they needed to apply the 300 mile rule within the country (morocco), but all flights cancelled, so I'll just travel sometime later in validity for the ticket (up to September 2022). Works slightly better for me (as I live in Puerto Rico, and 21 DEC - 12 JAN is a crazy time to LEAVE Puerto Rico for Morocco...). She verbally confirmed that changing the one-way CMN-MAD-LHR-MIA for 12 JAN wouldn't be a problem either.
I suggested either FCO or terminating in MAD. They brought up the 300 mile rule. I expressed extreme flexibility on destination within Europe (although sigh, Covid stuff is going to be pretty obnoxious there...)
I was on hold for 45m. The phone person came to the conclusion that they needed to apply the 300 mile rule within the country (morocco), but all flights cancelled, so I'll just travel sometime later in validity for the ticket (up to September 2022). Works slightly better for me (as I live in Puerto Rico, and 21 DEC - 12 JAN is a crazy time to LEAVE Puerto Rico for Morocco...). She verbally confirmed that changing the one-way CMN-MAD-LHR-MIA for 12 JAN wouldn't be a problem either.
Is the one way ex CMN still intact or it also has schedule changes?
#461
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
Return leg is 23 DEC 8567 air nostrum. All pax flights closed to Morocco until 31 dec. The one way is intact as of right now on 12 Jan but lol
There are pax flights out of Morocco now (limited), but no pax on flights into Morocco. The 21-23 dec flight is the return/inbound leg of a roundtrip where I flew cmn-mad-LHr-Mia back on thanksgiving.
Last edited by rdlmitedu; Dec 14, 2021 at 5:50 pm
#462
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
Return leg is 23 DEC 8567 air nostrum. All pax flights closed to Morocco until 31 dec. The one way is intact as of right now on 12 Jan but lol
There are pax flights out of Morocco now (limited), but no pax on flights into Morocco. The 21-23 dec flight is the return/inbound leg of a roundtrip where I flew cmn-mad-LHr-Mia back on thanksgiving.
#463
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
I suppose I could have HUACA to try to get the 300 mile limit/single country part waived (especially on the inbound leg of a flight; conceivably I could live in CMN and stranding me in MIA would be a hardship...)
I will probably call again because I'm uncomfortable just not flying the tickets without having clear documentation, ideally in writing directly from AA, that I'll be allowed to reschedule both flights under the issuing-time fare rules until a year after initial purchase.
I will probably call again because I'm uncomfortable just not flying the tickets without having clear documentation, ideally in writing directly from AA, that I'll be allowed to reschedule both flights under the issuing-time fare rules until a year after initial purchase.
#464
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
I am confused here. Does this translate to "we f---'d you"? Or do I get to rebook with the fare which was in effect at the time? I don't understand how flight credit works.
We can see that the MAD-CMN segment was canceled. You'll need to cancel the entire itinerary online: http://bit.ly/AAcom so you can get the Flight Credit to use for future travel.
5:09 PM
I don't want the original price of the ticket as flight credit; I want to reschedule given the fare rule in place at time of booking, for different dates.
(and it also cannot be changed online)
5:22 PM
Here you go! We've canceled both itineraries giving you until Nov 26, 2022, to complete travel with reservation XXXXXX as it was partially used. You'll have until Sept 10, 2022, to begin travel using the Flight Credit from XXXXXX as that ticket is completely unused.
5:09 PM
I don't want the original price of the ticket as flight credit; I want to reschedule given the fare rule in place at time of booking, for different dates.
(and it also cannot be changed online)
5:22 PM
Here you go! We've canceled both itineraries giving you until Nov 26, 2022, to complete travel with reservation XXXXXX as it was partially used. You'll have until Sept 10, 2022, to begin travel using the Flight Credit from XXXXXX as that ticket is completely unused.
#465
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
Flight credit is just a cash amount to use against a future booking. It doesn’t give you any ability to rebook using historic fares.