atcanobbio

I just hung up on an agent who told that she couldn't make the change to my ticket because it was over a year since ticket was issued. She had me On hold with rate desk or someone just to come Back and tell me that they couldn't do it due to being over the 1yr since date of Issuance. She also blurbed something about covid extensions expiring.
The final return for my trip is in January 2023 and I just wanna switch my dates to 5 days earlier. I also noticed that AA dropped F on mia-lhr. So I wanna sure I'm put back in F, somehow.

I'll be trying again this weekend.

atcanobbio

So I've been HUCAing and still no luck. Agents keep referencing the policy below saying that since my ticket was issued between the dates below, I cannot make any changes after Sept 30. Ive mentioned to the agents that even though my issue dates falls within the issue dates below, my original travel dates didn't meet the impacted travel dates requirement below. It seems rate desk noted my reservation with the policy below, so when I call, all agents have refused to help.

I **nicely** tell them that per the fare rules, I should be able to make changes and fly from one year from the original travel date. So the policy below wouldn't apply. But they refuse to acknowledge what I say.

Any advice and how to go About this? Anything in particular that I should Say?

Note: I originally booked outbound for June 2022 (which I flew without any cancelations of any sort). Inbound was for July 10th, 2022 but I changed it the week prior to January 2023.



https://saleslink.aa.com/en-US/blog/...el-notice.html

honzeek_cz

I would try to ask for "voluntary change" for a +/- day and ask what the difference would it be.

I still see F6 A4 for AA38 next July, fyi.

Where do you see that

nawlins

Not sure if there are others still flying this fare. I received a call this morning from American advising my flight next week MIA-LHR is oversold and if I was interested in flying BA F. and flying Royal Air Maroc directly from LHR to CMN skipping MAD. + $500 as compensation. The agent seemed excited I accepted. Seemed to be a reasonable offer and liked the idea of skipping an overnight in Madrid.

anabolism

Congrats, that sounds like a nice switch, and $500 to boot.

honzeek_cz

Just completed the inbound leg exactly 1 year after the outbound. Tried to change to BA flight, but no success via iMessage, but I have not really pushed.
Flagship first in MIA was nice add-on to overall experience and so was the Concorde room in LHR.
Thanks again to the OP!