Dec 13, 2016, 5:03 pm

FlyerTalk Forums Expert How-Tos and Guides

Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum

COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105

[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J

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Dec 13, 2016, 2:44 am

#1801

obduro

Join Date: Feb 2015

Location: London

Programs: BAEC Silver, SPG Gold, Hilton Gold, Melia Gold, Shangri-La Jade, BA Amex PP, Iberia+, Nandos Card

Posts: 1,523

Quote:

Originally Posted by Sebz4n

I have a MasterCard Youth Travel, which I called up about this fare. If Alitalia goes bankrupt, or they cancel my ticket halfway, my insurance will cover up to 2500 euro for a new ticket

Ah I see, it's quite a specific situation you refer to. I think it's extremely unlikely that your ticket would be cancelled halfway through. It's more likely that you'll either fly the whole itinerary, or none of it. Great policy though!

Dec 13, 2016, 2:56 am

#1802

FFlyerCDG

Join Date: Aug 2011

Posts: 469

Quote:

Originally Posted by Danusa86

Booked two itineraries for early January.
Until yesterday my card had just received a pre-autorization request.
Today finally the charges have been posted and, amazingly, they're not from Expedia (who I booked with) but directly from Alitalia.
I'd like to think this is a good sign, but not sure

Don't know why but every time you book AZ flights with Exp, whatever the fare/routing is, you're charged by AZ.
When it comes to refund, you have to deal with Exp but, again, same process.

Dec 13, 2016, 2:58 am

#1803

Forrest Bump

Join Date: Sep 2011

Location: NAP

Programs: LH, BA, TK

Posts: 2,409

A side bonus I came to the conclusion this was last straw with American Express on foreign currency transactions.

$715 turned into €707 in the statement.

Dec 13, 2016, 3:00 am

#1804

rossmacd

Join Date: Jan 2010

Posts: 7,464

Quote:

Originally Posted by remf

Just off the phone with the OTA I booked with (read back to find which one that was). Unlike rossmacd I didn't get the confirmation of ticketing that I was told to expect. We booked the exact same route which fell down on the final sector.

It seems the OTA at least, have woken up to the error fare as they are now escalating the price with the airline themselves and are not issuing my ticket, at least until they have spoken with the airline on how to proceed. They quoted specifically that the price for this fare was far cheaper than it should have been so they need to check with the airline. At first I was told I needed to wait a month, then it was 7 days, and then I was told I would receive a phone call once they had decided how to proceed.

So at least in my case, the shimmering light of hope, looks like it might be fading. Fingers crossed for everyone else.

Best of luck remf ^

The fact that you did not get the same treatment as me regarding the OTA "covering the difference" of a different/new itinerary surprises me, but maybe I got lucky.

Let us know how you got on.

Dec 13, 2016, 3:02 am

#1805

rossmacd

Join Date: Jan 2010

Posts: 7,464

Should we create a wiki on this thread for meet-ups? I guess there will be a lot of people passing through FLR and DUS in the next few months

Dec 13, 2016, 3:05 am

#1806

ralphRDG

Join Date: Dec 2016

Posts: 4

Quote:

Originally Posted by Forrest Bump

Thank you.
Unfortunately viewtrip says "Itinerary not found".
Now I have 055 ticket, no access to Travelup and just AF showing the FLR/CDG/MIA portion.

"GDS" PNR and "Airline" PNR lead to nowhere.
Oh well...it's part of the thrill.

une this link
https://mytripandmore.com/SearchItinerary.aspx

Dec 13, 2016, 3:05 am

#1807

KiteM

Join Date: Aug 2013

Location: C2c

Programs: GOLD: AZ....maybe :-P

Posts: 629

Quote:

Originally Posted by rossmacd

All BA golds and silvers (and their OneWorld equivalents) can select BA seats for free at the time of bookin (I.e. now).

As long as you are on the same PNR, the status member can select seats for statusless passengers.

Thanks for the answer 😀

Dec 13, 2016, 3:05 am

#1808

Vaiuba

Join Date: Jun 2012

Posts: 25

Quote:

Originally Posted by rossmacd

Should we create a wiki on this thread for meet-ups? I guess there will be a lot of people passing through FLR and DUS in the next few months

I don't think so...

Dec 13, 2016, 3:06 am

#1809

mster

Join Date: Jul 2009

Location: World

Posts: 1,647

Everything looks good for me when I pull up my booking on the AZ site, but whenever I click on "Customize Your Travel" I just get a standard "not possible to proceed with your request" error message. Is there a reason I wouldn't be able to pick seats online? All legs are AZ or KE... do I need to complete personal details or have a FF # attached to the reservation?

Dec 13, 2016, 3:09 am

#1810

DVT

Join Date: Jan 2007

Location: UK

Programs: BA Bronze

Posts: 523

Quote:

Originally Posted by mster

Try putting the main code into the Air France site, worked for me.

Dec 13, 2016, 3:09 am

#1811

irishguy28

FlyerTalk Evangelist

Join Date: Mar 2008

Location: Netherlands

Programs: KL Platinum; A3 Gold

Posts: 28,741

Quote:

Originally Posted by mster

This is almost standard practice for AZ bookings on the AZ website. Even if you buy direct from the AZ website, it can be difficult to add seat selections later if not done at the time of purchase.

Put it into context. Even if you get the last available seat when it comes to check-in, isn't that better than not being able to fly at all?

Dec 13, 2016, 3:10 am

#1812

more4less

Join Date: Dec 2006

Programs: LH SEN, FB Plat., HH D.

Posts: 5,050

Quote:

Originally Posted by Forrest Bump

A side bonus I came to the conclusion this was last straw with American Express on foreign currency transactions.

$715 turned into €707 in the statement.

Hi Forrest Bump,

if this is between USD and Euro imagine what they did with the QR tickets ex Cairo in EGP...

Dec 13, 2016, 3:11 am

#1813

mster

Join Date: Jul 2009

Location: World

Posts: 1,647

Quote:

Originally Posted by irishguy28

Put it into context. Even if you get the last available seat when it comes to check-in, isn't that better than not being able to fly at all?

Absolutely agree. Many have commented that they have picked seats so I'm just angling for the trick that has allowed them to do so

Dec 13, 2016, 3:15 am

#1814

AlicorporateUK

Join Date: Oct 2009

Location: SJJ/AMS

Posts: 4,647

Quote:

Originally Posted by mster

Quote:

Originally Posted by irishguy28

Seat selection (through AZ) is working perfectly fine for me, the only thing which keeps disappearing is the FF program's name (the number is still there, though), but I'm not really that fussed about it to be honest.

G