Dec 13, 2016, 5:03 pm
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J
Dec 13, 2016, 5:55 am
#1862
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
G
Dec 13, 2016, 5:56 am
#1863
Join Date: Aug 2015
Posts: 254
Try to login and then go to manage booking, I had same issue with Expedia.it until I created an account with same email and everything showed up
Dec 13, 2016, 6:02 am
#1864
Join Date: Jul 2016
Location: BHX / LHR
Programs: British Airways Executive Club - Gold, Accor LeClub - Platinum, Hilton Hhonors - Diamond
Posts: 81
I've had an interesting conversation with OTA Travelup, who have appeared to have got different ''fare rules / conditions'' than IOWGE (showing on Saudia as my fare basis) as filed on EF.
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
Dec 13, 2016, 6:03 am
#1865
Join Date: Mar 2006
Location: Netherlands
Programs: BA | A3 | AFKL | Hertz | SPG | Avis
Posts: 748
Dec 13, 2016, 6:06 am
#1866
Join Date: Apr 2010
Location: STR
Programs: BA Gold
Posts: 168
Dec 13, 2016, 6:07 am
#1867
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
I've had an interesting conversation with OTA Travelup, who have appeared to have got different ''fare rules / conditions'' than IOWGE (showing on Saudia as my fare basis) as filed on EF.
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
Dec 13, 2016, 6:09 am
#1868
Join Date: Mar 2006
Location: Netherlands
Programs: BA | A3 | AFKL | Hertz | SPG | Avis
Posts: 748
Dec 13, 2016, 6:09 am
#1869
Join Date: Jul 2014
Location: WAW ✈ LHR ✈ GLA
Programs: BA GfL/GGL/CCR, HH Diamond, IHG Diamond Ambassador
Posts: 2,501
I've had an interesting conversation with OTA Travelup, who have appeared to have got different ''fare rules / conditions'' than IOWGE (showing on Saudia as my fare basis) as filed on EF.
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
''The terms and conditions of the ticket are the following;
Changes are permitted at the cost of 3175.00 plus any tax and fare difference. Furthermore tickets are non refundable and can claim back partial unused taxes.''
It's a fair change from what is published and when asked why, was told;
''Thanks for the email,
The terms and conditions are the same at the time of the booking. These tickets was issued on a negotiated fare where the fare bases terms and conditions are slightly different to the ones that you are seeing''.
Maybe Alitalia is working quietly in the background to set these tickets up, but on a much less flexible basis.
I don't know whether to keep pushing the OTA to comply with the fare rules as published or just leave it and pray to get the leave!
Dec 13, 2016, 6:24 am
#1871
Join Date: Feb 2016
Location: GOT
Posts: 16
I booked a trip with Expedia on Saturday morning. Confirmed and ticketed almost immediately.
Showed up properly as reserved amount on my Amex statement online, but then I tried to book another trip which apparently triggered Amex to soft-block my card. (temporary block)
They say that Alitalia has tried to put additional charges on the card, but it's not clear if it's for my attempted additional trip, or if Alitalia somehow (unlikely?) tried to charge more for my initially booked trip.
Amex wants me to call Alitalia but I'd rather not, since I guess it increases the risk of cancellation.
What should I do? Call expedia? or Alitalia? or should I just unblock the Amex card and hope for the best?
Showed up properly as reserved amount on my Amex statement online, but then I tried to book another trip which apparently triggered Amex to soft-block my card. (temporary block)
They say that Alitalia has tried to put additional charges on the card, but it's not clear if it's for my attempted additional trip, or if Alitalia somehow (unlikely?) tried to charge more for my initially booked trip.
Amex wants me to call Alitalia but I'd rather not, since I guess it increases the risk of cancellation.
What should I do? Call expedia? or Alitalia? or should I just unblock the Amex card and hope for the best?
Last edited by KarlPedal; Dec 13, 2016 at 6:32 am
Dec 13, 2016, 6:45 am
#1874
Join Date: Apr 2016
Programs: UA Mileage Plus Delta SkyMiles
Posts: 424
I booked three - one isn't ticketed...
But one of the itineraries, my outbound is on AZ, AF metal in D. That is clear.
On the return, it is LH in Z, which is deep discounted Business. And I paid around 970 EUR for this.
I am ticketed, but I'm thinking I'm good. But also thinking, I don't have a fully changeable ticket, although the fare basis is DOW8C on all 4 segments.
How to interpret this, in terms of flexibility?
But one of the itineraries, my outbound is on AZ, AF metal in D. That is clear.
On the return, it is LH in Z, which is deep discounted Business. And I paid around 970 EUR for this.
I am ticketed, but I'm thinking I'm good. But also thinking, I don't have a fully changeable ticket, although the fare basis is DOW8C on all 4 segments.
How to interpret this, in terms of flexibility?
Dec 13, 2016, 6:50 am
#1875
Join Date: Mar 2008
Posts: 4,859
Is it about time to arrange a FLR-ROW via ROW discussion do? 
On a serious note, I propose a few drinks in osiedle Garnizon (I know a few nice bars there, I live in the area). tropikey can easily join by SKM via Wrzeszcz 
Oh, and Forrest Bump may also squeeze in some time from teściowa, apparently Feel free to come up with some dates, folks - I'm away with the ER for a couple of days next week but free after that, enjoying a deserved break from plane commuting
On a serious note, I propose a few drinks in osiedle Garnizon (I know a few nice bars there, I live in the area). tropikey can easily join by SKM via Wrzeszcz Oh, and Forrest Bump may also squeeze in some time from teściowa, apparently Feel free to come up with some dates, folks - I'm away with the ER for a couple of days next week but free after that, enjoying a deserved break from plane commuting My CDG transfer yesterday was fairly uneventful - remote terminal arrival and bus to a bigger one. Lounge was really underwhelming.