[FARE GONE] Expedia.ca $300 coupon on packages (new terms)
Nov 27, 2010, 10:39 am
#3049
Join Date: Feb 2005
Location: WAS
Programs: Skymiles, MilagePlus
Posts: 88
I booked my trip on Nov 19th and still waiting.
Nov 27, 2010, 11:36 am
#3050
Join Date: Aug 2010
Posts: 41
Does anyone have screen capture or pdf of the old term & condition ? Their system had a glitch during my checkout . my final confirmation shows -C$300 ( I have the screen capture of this) however when I check my itinerary again on their system , it does not have the coupon applied. I email and called them they said this promotion only for originating from Canada .
Dear XXXXXXX,
Thank you for contacting Expeia.ca regarding (Itinerary# XXXXXXXXXXXXX).
Unfortunately, this offer is only valid for packages originating form Canada.
Should you have any more questions, please contact Expedia.ca at 1-888-EXPEDIA (1-888-397-3342) or from outside North America at +1-613-780-1386.Our Customer Support Representatives are available to assist you 24 hours a day, 7 days a week.
Thank you for choosing Expedia.ca!
Customer Support Team
Expedia.ca
Dear XXXXXXX,
Thank you for contacting Expeia.ca regarding (Itinerary# XXXXXXXXXXXXX).
Unfortunately, this offer is only valid for packages originating form Canada.
Should you have any more questions, please contact Expedia.ca at 1-888-EXPEDIA (1-888-397-3342) or from outside North America at +1-613-780-1386.Our Customer Support Representatives are available to assist you 24 hours a day, 7 days a week.
Thank you for choosing Expedia.ca!
Customer Support Team
Expedia.ca
Nov 27, 2010, 12:25 pm
#3051
Join Date: Apr 2003
Location: PHX & PPT
Programs: DL PM, IHG Plat, Hilton Gold, AmExPlat
Posts: 833
Does anyone have screen capture or pdf of the old term & condition ? Their system had a glitch during my checkout . my final confirmation shows -C$300 ( I have the screen capture of this) however when I check my itinerary again on their system , it does not have the coupon applied. I email and called them they said this promotion only for originating from Canada .
Here's also a cached page to terms that came up while booking online, before the T&Cs changed on November 20:
Quote:
Originally Posted by nutternet
Google Cache of Voucher Terms:
http://webcache.googleusercontent.co...r/save300.html
Booking through a Canadian website and paying in Canadian dollars should meet the requirement of a "Canadian booking," in my opinion (and the opinion of many others here).
Last edited by BarbiJKM; Nov 27, 2010 at 12:32 pm Reason: fixed link
Nov 27, 2010, 12:27 pm
#3052
Join Date: Nov 2010
Posts: 16
Does anyone have screen capture or pdf of the old term & condition ? Their system had a glitch during my checkout . my final confirmation shows -C$300 ( I have the screen capture of this) however when I check my itinerary again on their system , it does not have the coupon applied. I email and called them they said this promotion only for originating from Canada .
Nov 27, 2010, 1:21 pm
#3053
Join Date: Aug 2010
Posts: 41
Thank you for your help . They said I am right and will process the refund in 48hrs. I am also a Canadian Citizen and Resident, so I believe the first T&C applies .
Here's a .pdf file to the original offer, which says "Canadian bookings" NOT travel orginating from Canada. http://jksolution.com/ft/expediasale.pdf
Here's also a cached page to terms that came up while booking online, before the T&Cs changed on November 20:
Quote:
Originally Posted by nutternet
Google Cache of Voucher Terms:
http://webcache.googleusercontent.co...r/save300.html
Booking through a Canadian website and paying in Canadian dollars should meet the requirement of a "Canadian booking," in my opinion (and the opinion of many others here).
Here's also a cached page to terms that came up while booking online, before the T&Cs changed on November 20:
Quote:
Originally Posted by nutternet
Google Cache of Voucher Terms:
http://webcache.googleusercontent.co...r/save300.html
Booking through a Canadian website and paying in Canadian dollars should meet the requirement of a "Canadian booking," in my opinion (and the opinion of many others here).
Nov 27, 2010, 1:24 pm
#3054
Join Date: Apr 2003
Location: PHX & PPT
Programs: DL PM, IHG Plat, Hilton Gold, AmExPlat
Posts: 833
Nov 27, 2010, 9:49 pm
#3055
Join Date: Mar 2007
Location: Orchard Field
Posts: 1,421
I STILL haven't been refunded the $300 credit.
Has anyone else still not been refunded the $300 coupon credit to their cerdit card?
Also, for those of you who have received this credit, was it confirmed in any emails to you, or did it just appear on your credit card statement?
I have screenshots, but the EMAIL I got, and also the expedia "View My Itineraries" page both say:
With no mention of the SAVE300 code.
So, does anyone have details of the SAVE300 code coming up in their inboxes or on the "View my Itineraries" on expedia.ca?
Has anyone else still not been refunded the $300 coupon credit to their cerdit card?
Also, for those of you who have received this credit, was it confirmed in any emails to you, or did it just appear on your credit card statement?
I have screenshots, but the EMAIL I got, and also the expedia "View My Itineraries" page both say:
Package booking cost: C$237.95
Taxes & service fees: C$61.70
--------------------------------------------------------------------------------
Package total: C$299.65
Taxes & service fees: C$61.70
--------------------------------------------------------------------------------
Package total: C$299.65
So, does anyone have details of the SAVE300 code coming up in their inboxes or on the "View my Itineraries" on expedia.ca?
Last edited by nigelloring; Nov 27, 2010 at 9:57 pm
Nov 27, 2010, 11:14 pm
#3056
Join Date: Aug 2010
Location: YYZ, YMM
Programs: Aeroplan
Posts: 53
I don't think your coupon was applied during the reservation if you don't see it in your itinerary. If I click on 'itinerary' mine looks like this:
Adult Add Frequent Flyer number(s) C$309.46
Flight taxes/fees, Taxes & Fees C$46.72
Discount -C$300.00
Total amount charged C$56.18
You should probably see something like that..
Adult Add Frequent Flyer number(s) C$309.46
Flight taxes/fees, Taxes & Fees C$46.72
Discount -C$300.00
Total amount charged C$56.18
You should probably see something like that..
Nov 27, 2010, 11:20 pm
#3057
Join Date: Jan 2007
Posts: 1,621
If you have your original email receipt with the SAVE300 coupon applied to the final price, then I would call expedia Canada ASAP and try to resolve the issue so long as you purchased within the T&C that were online at the time of your transaction.
Hope that all goes well!
Nov 27, 2010, 11:21 pm
#3058
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
Both my itineraries show the discount.
Nov 28, 2010, 2:21 am
#3059
Join Date: Dec 2008
Posts: 3,032
Did anyone use a Bank of America (debit) card to purchase one of these? I have an itinerary where I was supposed to be charged $20, but the airline charged me ~CAD$270 on which I paid foreign exchange fees of ~$5 and then Expedia reversed $300 but there was no foreign exchange fee reversal! I hate how BoA tries to screw me on both ends of the conversion.
I ran out of my 0% forex cards to use what with booking 7 of these.
I ran out of my 0% forex cards to use what with booking 7 of these.
Nov 28, 2010, 6:54 am
#3060
Join Date: Nov 2010
Posts: 787